Outstanding employees, owner, skills, honest buisness. Don 't believe Apple Store employees screens cant be replaced on iphone products. just buy a new one and give them your device. Take it we fix it . take the 5 minute walk from the apple store at galleria mall to we fix it. or call. They replaced my ipad screen on my ipad gen 9. back to new condition, no bull , courteous. No need to buy a new device! The skills of Tyler are incredible. The owner is approachable, appreciative and very nice. Prices are exceptional. They can fix all phones, devices not just apple. Great employees. Totally positive vibe , stress free environment. Please support local businesses not give in to corporate greed, bully, and lied to by Apple store corporation Store at walden galleria Mall. read more

Excellent customer service! I came to this store looking for accessories for my iPhone 6s Plus . I am a very meticulous and I guess you could say picky when purchasing items and people sometimes find it difficult shopping with me. The gentleman that was working that day was extremely patient and kind to me while I took my time trying to find the right phone case and accessories. He even introduced me to this amazing product "pop socket"; a mount which you place on the back of your phone. It is the most amazing phone accessory I have ever had! It makes it so much easier to hold and text my phone and I no longer have to go through the pain of dropping my phone on my face while I'm texting laying down!! I would recommend this store to anyone in search of accessories! read more

Incredible deals: ever better customer service. I dropped in just to see if they could help me out with where to search for a case for my phone, for which I'd been searching for weeks and had been told he phone was so rare I'd have to order a case online. Yup, they could help; they had three different styles of cases for my phone in the store! They fixed me up with a great case AND a protective cover, all for less than the lower-end-priced cases I'd viewed online. On top of this, the guy helping me out was friendly and courteous. I didn't know places like this existed any more. If you need anything for your cell phone, start here. You'll save time, energy, and money. read more

I have an extremely difficult-to-find device that needed a screen replacement. The shop staff worked hard to find my exact device and guide me in the right direction as far as repairs go. When it was determined that the shop could not obtain replacement parts for me, Zechariah told me that if I was able to find the replacement parts myself, his shop would do the replacement for a low flat rate (essentially just the labor cost). Miraculously, I was able to find what I needed and the shop staff completed the repair within about thirty minutes of me walking back in. Zechariah and his staff are wonderful people. God bless. Thank you! read more

The big, buff Indian gentleman at We Fix N Customize fixed my iPad about a month ago, and it looks brand new. Apple quoted me a price that nearly gave me a heart attack, and a few other repair shops in the mall didn't inspire much confidence. Then Best Buy recommended this place on the second floor near Bath & Body Works--and I'm glad they did. They repaired my iPad in about an hour for a much better price, and the customer service was excellent. Friendly guy, great personality, and clearly knows what he's doing. If your device is broken and your wallet is crying after Apple's quote, give these guys a try. Highly recommended! read more

My experience I had at we Fix N customize was great. amazing customer service and very friendly employees. They have the biggest variety of cases I have ever seen. I called around and the repair on my phone was the cheapest in the area and higher quality than places I have had my phone repaired at before. They even offered me a tempered glass screen at a discounted price with the repair to protect my phone from being cracked again! I would very highly recommend. read more

I was there last week to have the broken screen on my IPhone repaired. Zach went above and beyond normal customer service skills to make sure I was completely satisfied. The level of professionalism and knowledge was unheard of. He was also very fair and honest. They also had an amazing selection of colors and styles of phone cases and accessories to choose from. I highly recommend this company! read more

Highly recommend!! My severely cracked iPhone 6s screen was completely fixed and replaced in less than 2 minutes- LITERALLY. We timed it. I didn't have an appointment, just walked in on a Friday afternoon, and most other places quote much higher and keep your phone overnight. I will definitely always use we fix n customize for all of my phone repairs from now on! Thank you so much!! read more

My phone fell off of my car and was ran over by another car, I brought it in and they fixed it for a VERY REASONABLE price, about 125 less than Apple or T-Mobile would have fixed it for and even replaced my internal camera for NO charge. 100% will come back to these guys if I need another repair. They also have a huge variety of cheap otter boxes and designer cases that are so cute. read more

I've been to WeFix N Customize several times and these guys are the best in town. I cracked my phone screen on my iPhone 12 Pro Max. Apple was given me a ridiculous quote. WeFix N Customize replaced my phone screen in 15 minutes.My phone is as good as new. I also purchased a pair of Studio Beats from this location. Excellent Service, great prices, and amazing products. read more

Adam was the most helpful person i've ever seen out of all the times i've wrecked a phone. the man at the kiosk said my problem was a $170 fix, and Adam fixed it for 100. super quick service i was in and out so fast, and i was dying laughing the whole time i was in there the entire staff is amazing and helpful. i would give it more stars if i could! read more

My phone fell and broke. A friend of mine told me about We Fix N customize. I took my phone to them and within 15 minutes it was good as new. They went above and beyond to make sure that I was happy as a customer and even give me a free 25$ phone case along with a tempered glass. They are very professional and care about their customers. read more

We Fix N Customize is the go to place if you crack your screen or do any damages! Zach & Adam are so great! They are extremely efficient with great prices for quality work. I also purchased a really pretty case and the tempered glass screen protector for my iPhone 7 plus. I will be recommending them to all of my friends! Jasmine read more

Johnny is the best! Fixed my severely cracked iphone 6s plus screen and the lcd in about 25 minutes. All that and a new screen protector and case for about $125. Amazing! Staff was very nice and professional. I would definitely recommend this place to anyone that needs their phone repaired. Also had a decent range of accessories. read more

beyond awesome service. cracked my iPhone screen about a month ago and was getting real tired of looking at it. by far had the cheapest prices and they even gave me a free tempered glass for the inconvenience of going to an ATM for cash to avoid taxes & fees. the next time my phone breaks I will for sure be going here! read more

I called to have a battery replaced in my iPhone 14 Pro. They did not have it in stock. But had it ordered by 2:30 the next day I went in and dropped my phone off and 20 minutes later it was working as new. Customer service was top notch and super friendly. I would definitely recommend them. 10 out of 10. read more

This store is so cool they have really cool products and great deals. they fix phone for super good prices. I got my screen protector here and it works perfect and barely cracked and definitely did not crack my phone. Romeo is an amazing employee and helped great! Very nice products for good prices!! read more

Happen to be at the mall today and saw this store. I have been meaning to have my screen fixed on my iPhone 7, but I wasn't sure where to go and was afraid it would cost a fortune. The guys here were fantastic!! Fixed my screen in minutes and it was super affordable! I highly recommend!! read more

Great customer service! The estimate to fix the charging port on my iPhone was $35 ( $15 cheaper than any other store I called) when I went to pay for it they brought the price down to $25 because it wasn't as hard to fix as expected, I was very surprised and happy with their honesty! read more