After a terrible experience at another location in the area, I tried this location to return items…read moreafter cancelling my home service. This location was clean, the employees were friendly helpful and quick with my transaction. This location has ample parking and the customer service is great. Come here if you need a Verizon location. They will take care of you quickly and efficiently.

I went into the store because I was having a problem getting my first responder discount over the…read morephone. I was lucky enough to have Ramasch assist me. I was blown away by his custom service. He went above & beyond making sure I was getting my appropriate discounts and informed me of perks I was entitled to that I was not aware of. He was also able to rectify the problem, and I was able to get my first responder discount.

Felix was amazing ! sweet, very kind, and fast and made my experience at Optimum amazing.read more

The wait is insane. I've been here 20 minutes and only 1 person has left in that 20 minutes. Zero…read morepercent in terms of customer service. No one seems to care how long people are waiting. There is no separate line for equipment returns. Most of the people here are for cell phone issues. Several people who waited over an hour decided to leave and that's the only reason my place in the line has moved up. 0/10 recommend

Today I had an absolutely great experience with Rahul and his team at the Verizon store in…read moreIslandia. My wife and I were so happy with the family atmosphere and professional manner that Rahul's team (Komal, Elsie and Tarun) showed us. They answered every single question and created a super cool vibe during the entire experience. We didn't know what to expect but we left with 2 brand new phones. Rahul you are the man!!!!!!!!

We had a very seamless experience from start to finish. Frank was super helpful, patient and made…read moresure we got all of our loyalty rewards. We had some questions upon getting home and he was super quick to answer our phone call as well. The shop was super clean and spacious. We will be looking forward to dealing with them again!

Literally the worst experience I've ever had at an AT&T store . Associate. "Wayne" was horribly…read moreunhelpful . Horrible experience. I had two minor issues and he was incapable of helping with either one actually made the problems worse. The worst employee I've ever seen at any location.

Walked into ATT with a disabled phone after receiving it from ATT online. Maria the manager (I…read morethink she was a manager) was such a huge help! She even came outside to assist me in connecting the phone to my car! Thank You So Much! So pleasant, would definitely go back!!!

I've been going to Asim since he used to work at the Bay Shore Location. Knowledgeable manager,…read morealways catering to my needs. Every time I need to get a new phone I stop buy his new location and never leave dissappointed. Thank you Asim!

I went to start my own plan and I was told two different things by two different workers. Brandon-…read morejust seems like he doesn't want to be there. They sent me to the Islandia location and according to the wonderful workers THERE, this isn't the first time the Hauppauge employees don't know what they're doing.

so ive purchased this plan because it comes with 20gb mobile hot spot i tried using my 20gb mobile…read morehot spot yesterday for the 1st time since i've bought this plan... i had "zero - 0 " balance .. long story short... i reached out to simple mobile .. got in touched with a nice customer service person by the name of "peter" ...he informed me that i did in fact purchased the upgraded plan $50 with auto re-up that comes with 20gb mobile hot spot but for some odd reason the system did not recognize the new account upgrade.. so he did a manual acct reset... that eventually deleted my 20gb acct upgrade purchase... called simple mobile to get this fixed on thurs. dec. 18 @ 5:31 pm i spoke with ronalyn. ... .id# 522949 ... conversation lenght 1:6:31 sec .... """ still did not get my 20gb of mobile hot spot that i paid for """" im awaiting a reasonable fix from """ simple mobile asap """" yours truly, roy solomon (( ps. ive been with simple mobile since 2010 )) . i will be bringing this to channel 11, ch2, ch7 & ch, 5

terrible service, unprofesional,inpatient,allen treated me like a turd in customer service left a…read morebad taste ,never again.

Kind people, quick work, efficient work and a great price! I'll be sure to be bringing any future…read morebroken devices right back here and i'd truly suggest you do too! Such great service I had to leave a review on here and on google lmaoo

I have been to this location multiple times to have phones fixed, they are the best! Fast and…read morereliable service. Chris fixed my phone in under 15 minutes and was very polite and friendly. It saved me from buying a new phone. Thank you so much for your professionalism and quick service

I came into the Verizon Hauppauge location and was blown away by the service. The team is…read moreknowledgeable, welcoming, and genuinely there to help not pushy, not rushed. They walked me through the best deals for my phone upgrade AND hooked me up with Fios at home. I even found out they offer special discounts for teachers, nurses, and first responders (huge bonus). The store is clean, modern, and actually has good vibes. You can tell the staff takes pride in what they do. Bottom line: if you're in Suffolk County or anywhere on Long Island--don't waste time anywhere else. Come here first. Green light all the way.

From the owner: Family owned and operated neighborhood storeread more