Service is all about the profit. Educate yourself on phone technology and know the phone you want…read morebefore you go to this store. They will sell you the top of the line product and make it difficult to exchange or return, no matter what the policy states. Beware of the nice guy (sales bots) act, they use all the tricks in the book. The manager is the worst.

Trey was a great help to us while out of town and needed help with our cell phone. Thanks Trey!read more

Sherrie or Sherry is amazing. She has been in business in KV for a long time. She is famous for the…read moreeclipse necklaces. I "picked her brain" on a jewelry repair & selling jewelry & she was VERY, very helpful. She researched the item & made a suggestion. Do not hesitate to do business with her. Highly recommended.

A customer for LIFE! My husband and I stopped by Diamonds of Kerrville after years of driving past…read morewithout ever going inside, and I'm so glad we finally did. We were warmly greeted by Dara, who was a dream to work with. She explained the layout of the store, invited us to browse, and struck the perfect balance between giving us space to look and being available whenever we had questions. We never felt pressured, which made the experience even more enjoyable. Before coming in, we had gone through a disappointing experience with a big-box jeweler out of San Antonio. We waited six months for a custom 25th anniversary ring to be built, only to receive a final piece that was crooked and poorly made. After that, we were very discouraged about starting the process over, so we decided to search rings styles online in hopes of finding something ready-made. I came upon a beautiful semi-mount in an online supplier's catalog, but wasn't sure if I could even find a jeweler who had access to that manufacturer. A few days later, we walked into Diamonds of Kerrville on our way to San Antonio (without any expectations, just sheer curiosity). We spotted a stunning cluster diamond ring in one of the cases and decided to purchase it for when we travel (SCORE!). While getting sized for that piece, I happened to show Dara the anniversary ring design I saved on my phone, but didn't say the name of the manufacturer. I expressed my anxiety about trying to find another jeweler that could create something like what I envisioned. She offered to check their catalog to try and find something similar to the picture I had (I said "sure, why not")... and to my surprise, it was the EXACT SAME SUPPLIER. This is too good to be true! So now, not only can we order the VERY ring I fell in love with, but we get to work with this amazing, friendly and knowledgable company... right in our home-town. Their stellar customer service made the experience even better! Martin and Sherrie were amazing and answered all my questions about the design process (plus I got a very informative crash course on stones, settings, appraisals, and practical tips for day-to-day wear). This was our first purchase from Diamonds of Kerrville, but it definitely won't be our last. I'll be sure to update my review with photos once my anniversary ring is finished! Thanks, again Diamonds of Kerrville!

Who knew getting a key made could be such an *ACE* of an experience? I popped into Biedermann's…read moreAce Hardware to take care of some key business--literally--and walked out with a freshly cut key *AND* some delicious popcorn. Double win! But wait, the plot thickens. Once I got home, I thought my key ring of all the other keys had pulled a disappearing act. Cue panic. I searched high, low, and everywhere in between (read: the depths of my car seats). Meanwhile, the entire Ace squad was on their walkie talkies, mobilizing like a key-finding SWAT team. Not once did anyone make me feel like a bother--no side-eye, no sighs, just pure helpfulness. Turns out, the keys were just playing hide-and-seek in the car. Crisis averted! The store itself? Clean, welcoming, and packed with EVERYTHING. Need a bird feeder? Check. How about a candle that smells like heaven? They've got it. Wind chimes to add a little ~zen~ to your backyard? You bet. And of course, all the hardware essentials--wrenches, hammers, nails...you name it, Ace has your back, honey! So, if you're ever in need of friendly folks, great service, and maybe a bag of popcorn to boot, Biedermann's Ace Hardware is the place to *key-p* coming back to! (see what I did there? lol)

This store continues to disappoint ... in every way possible. I ordered a grill on November 29,…read more2024 and was finally forced to return the grill over a month later...never once able to use it. The grill was delayed many times and assembled incorrectly when finally delivered. This store took no responsibility for this disaster, only gave me excuses. Now I am left with a ACE gift card that I have no desire to use any more, NO grill, and a ruined Christmas.

My husband is a musician and was in deep need of a capo and they stayed open late in order for us…read moreto get there and make the purchase....exceptional customer service!!!

I needed the action lowered on my guitar and Brian did a great job - it sounds and plays great. The…read moreprice and service we amazing.

MG has always treated me well. I ordered my interior doors from them, and had some problems getting…read morethem on time. Layton, the general manager, and Misty, his associate, both stepped up to the plate and did everything possible to ensure I was a satisfied customer. The customer service here is really good. Not to totally slam the big box home improvement retailers, but the customer service here is a lot better. Thank you MG!

My girl friend just left an interview extreamly upset from Mg Building Materials. Told her…read moreinterview there was some problems with her back ground, Harold Layton her interview looked her up and down ''thats ok i like what i see''. then was told ''the boys here are going to be hitting on you ALOT''. And that she was not to get pregnet while she worked there. Harold Layton needs a prostitue not a cashier!

Hope the manager was an absolute gem. Saw her be helpful and respectful under pressure. She helped…read moreme through a first time Western Union ordeal. Store was clean and atmosphere was calm.

Have had some positive experiences in the store. The drive through is good.They are extremely busy…read moreso customer service is lacking.

We had a problem with our computer at work after doing an update on our accounting program about a…read moreyear ago. We could not even get our computer to work to login for the morning. He came to the office and had it fixed in about 20 minutes. The price was very reasonable.

The techs at the Computer Clinic cleaned up a super bad virus and gave me some good info. They…read moretold me to beware of calls from Microsoft. They will never call and don't let anyone remote access your PC. I can't recommend these folks enough.

I like this store a lot. So many cute accessories and toys. Perfect for little girls and even grown…read moregirls too. They have hundreds of earrings to choose from. A lot of great hair accessories for many different occasions, collectibles of different kinds, diaries, toys, play makeup and real makeup and everything else in between for any girl who loves cute and cool things. And let me tell you, the manager there has been there for a while now. She is so nice and friendly and helpful. And she is a master at the ear piercings for sure. Love it!

Stopped to check on a pair of sunglasses. No acknowledgment of my even walking in or looking around…read morefor merchandise. Salesperson was involved in piercing..understandable, but never a word to me, new customer. Another customer, obviously friend of salesperson, piercing own nose in mirror behind earrings. Very off-putting and weird!! Got out of there.