UNPROFESSIONAL. to begin the sales rep #....326 was extremely unprofessional you could not even…read moresee his eyes with the amount of braids in his face... and to top it off he was RUDE..... I expected more from a T-Mobile store....

please do not go to this store, this is a 3rd party store, The owner ( or manager Ricky) doesnt'…read morecare! his Manager give me (jonathan 941-264-6131 a 4 line service) promise me to have 4 new iphone 17. if i trade in my old iphone any thing 13 and higher, But she didnt' told me that the blue and sage green dont have in stock. it was friday oct 31, then saturday come. and monday come. Every day i have to deal with tmobile service to straight it out. Then wednesday Nov6, i went in cancel. They didnt give me back my iphone 14, At the time of sale, No body mention regarding ( once you turn in your phone, you can't have it back, 2nd they charged you 70 for restocking fee, which is almost 10%. Even i haven't open the phone yet. people beware

DO NOT GO to this store unless you REALLY need to. They were friendly, I give them that, but they…read morescammed me by adding insurance to my line WITHOUT my consent and when asked why I received a text message welcoming me to the Protect Advantage, the salesman (Bruno) had the audacity to lie in my face and say he did not add it to my line and just to ignore it, although after calling corporate and going to another store, I was able to confirm it was indeed added to my line. Would not be of any help asking for a manager since he was also helping lmao what a joke. NEVER go to a retailer, ALWAYS go to a corporate store! Save yourself the headache of having to call corporate to fix their malpractice.

Went in today to purchase a new phone. When I walked in. There was one employee helping a customer…read moreset up her voicemail. Fifteen minutes later the gentleman still couldn't figure it out. He then goes to the back to get his coworker CARLOS to help! Essentially, I could have been helped the entire time I was there. Carlos then came out to help the woman with her voicemail. So two employees to help one customer. I was then looked at and told I would be helped soon. It's now been 20 minutes. Your customer service is a disaster.

Unless you speak Spanish or Portuguese do not go there. "No habla ingles." DO BETTER AT&Tread more

No help or willingness to help whatsoever. Tried to buy a new phone but am not a principal on my…read morewife's account...what? Went home talked to wife who gave me her SS# (said that was all it took for the kids to make the very same change). Went back in, sorry she has to personally do it. Offered to call her or have them call her on her At&T number, which they know, no dice. I only wanted to upgrade an old phone to our account which will undoubtedly cost us something but it will have to wait for wife to get back from a trip and I'll make my third visit to a damn At&T store ( not this one). As bad as buying a new car.

We were staying at Westgate Resort, trying to enjoy a relaxing staycation -- but the WiFi was a…read moredisaster. We didn't want to pack up and leave, but I needed a strong internet connection for work. Enter Ron and Tiger from Verizon Margaritaville... and WOW. These two went above and beyond in every possible way. They made everything seamless -- emailed me the paperwork within minutes, personally delivered the equipment right to our resort, and got us connected fast. I didn't even have to leave the room. Who does that anymore?! This wasn't just customer service -- this was lifesaving hospitality with heart. We are now loyal Verizon customers for life thanks to Ron and Tiger. If you're in a crunch and need real help, these are the guys you want in your corner. Thank you both for turning our internet nightmare into a stress-free dream!

I came into the establishment 5 minutes early by accident but got assistance immediately. While it…read morewas only one employee working the store when I was there, I believe he truly did the best he could. The employee originally made a mistake transferring my phone number to my new phone but resolved it as quickly as possible in a calm manner. Great service!

Dishonest sales people. Said there would be a $40 charge per phone. They charged me $60 per phone…read more Told me no upgrade fee. Verizon charged me $40 per line. They been doing this for many years.

Everyone was friendly and seemed to be helping customers. We were fortunate that Jeremy came to us…read moreright away to see what he could help us with. I told him the phone was "possessed". It kept hanging up on calls and would not let them reconnect. For the first minute or two we can't gear each other. When the phone was on the counter or nightstand, it would open a bunch of websites. Other weird things we happening, but the final straw was when it refused to connect to my car. Jeremy fixed everything and even came to the car to ensure it connected well. He was upbeat and a pleasure to work with! He was very sincere and showed he wanted to make sure we were happy before we left.

The one clerk they had was very unhelpful. My service for my prepaid account had been off for three…read moreweeks after I got a new phone and was unable to get it to work I called att and got a tech ticket and didn't hear anything back from them and then after I called three different tm.es they told me my sim card was too old to work with my service and I had to go to store to get a new sim card ok np so I still have no service after about three weeks not cool so I go to the store and they are not very helpful talked to me like I was an idiot and had to restore my service then couldn't put just the prepaid amount on the line but had to put 20 extra dollars towards the next months service after all wa said and done I ended up paying almost double what my bill usually is every month since 2016 was not very happy to say the least and still didn't even offer to refund me the three weeks of service I lost because the sim card was out dated totally not my fault but don't really have a choice is basically what the person ag the att store said

Rozay was caring and passionate. Service was great. Love their attitude! I will come back.read more

I have the whole exchange on Yelp, but I had TWO no call no shows when trying to get a repair done…read more Repair man had plenty of notice, but never notified me on the days of the appointments.

From the owner: We’d be happy to repair your device. Most repairs take 15-30 minutes. Our technicians can do the…read morerepair in their vehicle or right in front of you. We will come to you ASAP. Just let us know your availability and we can schedule an appointment to get your repair done as quickly as possible. We don’t charge any surprise fees and all the parts we use come with a lifetime warranty. PRICING: (If you find a lower price, we’ll match it.) (If you don’t what you’re looking for just ask us.) --Device Repairs & Physical Damage-- Cracked screen Battery replacement Back of iPhone is damaged Unable to power on Liquid or water damage --iPhones Repair-- iPhone 6 iPhone 6s iPhone 7 iPhone 7 Plus iPhone 8 iPhone 8 Plus iPhone SE iPhone X iPhone XR iPhone XS iPhone XS Max iPhone 11 iPhone 11 Pro iPhone 11 Pro Max iPhone 12 iPhone 12 Pro iPhone 12 Pro Max iPhone 12 mini iPhone 13 iPhone 13 Pro iPhone 13 Pro Max iPhone 13 mini iPhone 14 iPhone 14 Plus iPhone 14 Pro iPhone 14 Pro Max --iPad and MacBook Repairs-- iPad, iPad Pro, iPad Air, iPad mini MacBook, MacBook Pro, MacBook Air --Samsung Repairs-- Galaxy S Galaxy Note Galaxy Flip Galaxy Fold --Other Repairs-- LG, Motorola, Google Pixel, Game Consoles, PlayStation, Nintendo Switch, Xbox --Hardware & Software-- Unlocking, Restore, Water Damage, Data Recovery, Device Sales --Device Sales-- Buy and sell phones, computers, laptops, other electronics.

I called because I was looking for a microusb charger, the guy who answered didn't even know what…read moremicro usb was I had to explain it to him...

Amazing service, Fahad had me in and out in about 25 minutes as he promised over the phone. He was…read moreable to repair my iPhone 14 front and backglass and he gave me a warranty on his repair. EXCELLENT SERVICE, BEAUTIFUL SHOP, and GOOD PRICES.

This man is absolutely incredible! In addition to being…read moremobile, he is also quick! Last night, my screen went completely blank, and I was at a loss for what to do. I was shocked when Cellupart, whom I found on Google, came to my place of employment and fixed my phone in 15 to 20 minutes. He also fixed the charging port on my iPhone 13 Pro max, which I've owned for years. I'm very grateful that I found him because other companies quoted 2x times more $$

Terrible service! Grease fingers left his print on the inside of the glass he replaces & over…read morecharged me to never answer back to fix it.