All in all great customer skills. The staff is extremely friendly. You always feel very welcome…read morewhen coming in. They get you taken care of and out of the store in a timely manner. I would recommend this store to anyone. And I would recommend sprint to anyone who is looking for a super cheap/ affordable plan!

Kevin is incredibly knowledgeable about troubleshooting phone devices. He helped me fix an issue…read morewithin minutes that would have prevented me from completing my daily work had it persisted. The issue involved a soft reset that I couldn't trigger myself using traditional options. He also helped educate me on the differences of newer devices. He's efficient, courteous, and professional. I look forward to buying a replacement phone with Kevin soon.

The Lawrenceburg-IN Cricket team that helped us - Mike and Soller - represent one of the highest…read morelevels of customer service we've experienced. We became instant fans of the Cricket brand because of them. They were knowledgable, friendly and helped us make informed decisions on the purchase of our new phones. They also helped make the transition from our old phone service painless and smooth. We cannot recommend a better team! We're very happy with our new phones, the service, and the customer service. 5 stars to them!!

Professional and friendly. Replaced my phone battery in less than one hour. Called ahead to see if…read moremy battery was in stock - I have an older iPhone. Good value and friendly service.

My phone broke (more like absolutely destroyed) and I thought I would never hear my late mother's…read morevoicemails again since I don't trust the iCloud. But the staff made my worst fears a thing in the past with simple service. Words cannot describe how much you saved my psyche. I wish I had gotten both of your names. Thank you thank you thank you!!!

This business scammed me by charging me for an unauthorized service and then demanded payment for…read morework that I never gave the okay for. They also never asked me what the issue was that I was having and assumed very incorrectly about prior damage that had occurred more than a year prior. My computers worked perfectly after those spills because I was able to do a cleaning of them all those months ago. Their forced cleaning of my computers didn't resolve my issue at all because my actual issue was electrical issues we had been having in our home, and if they had asked me what problem I was having with them in the first place they would have known this and could have earned their money legitimately instead of scamming me for it. I ended up having to pay them $150 just to get my computers back with the same exact problem. The issue wasn't with them at all but was with the monitors. If they had spoken with me we could have figured this out before this unneeded cleaning service was forced upon me to pay for. I signed up for a free diagnostic and then he called to tell me I owe $69.99 per computer. What a scam! The front desk gentleman is very nice, but the actual repairman is a scammer. They also won't refund me the money! So now I have to buy new monitors which is more than $150 on top of the forced cleaning fees! Unbelievable! This is shady business and they shouldn't be allowed to keep scamming people. At first I gave him the benefit of the doubt and thought this was only a misunderstanding, I reached out very kindly to explain all of this and ask for my money back. They only ignore me like I don't exist anymore. Of course, because he knows he scammed me!

Excellent! With computer repairs, I always expect bad news across the board: cost, timeline, actual…read moredamage, etc. While they can't completely fix something that's totally dead, I am quite impressed with how well they do with equipment on all three counts (time, cost, function). Have had several visits to them in which I was really expecting something bad, but each time I've come away with fully functioning equipment at a very acceptable price.