Thank you Alexa for identifying and fixing the virus in my phone. Friendly;* knowledgeable, and fix…read moremy phone in less than 15 minutes. I bought my phone at the store and have come back many times for accessories and advice. The staff has always been great!

I had a very frustrating experience at this Verizon store. When we walked in, an employee…read moreimmediately helped us even though a woman had clearly been waiting longer than we had, which felt uncomfortable and unfair to her. The employee assisting us spoke so quietly that we could barely hear him, making the entire interaction difficult and awkward. All we wanted to do was trade in a phone, but the only option we were offered was to add an entirely new line. That makes no sense--if it's a trade-in, why would adding another full line be required? The staff was unhelpful, dismissive, and offered no real solutions. Overall, the experience felt inconvenient and poorly handled. Because of this, we've decided to switch to AT&T instead. I wouldn't recommend this location

If I could make this a lower rating I would…read more Extremely disrespectful, repeatedly cuts the prices of those that he works with (does not do solder work or hdmi repair in house, gets others to do them and refuses to pay their price), have to chase him to get paid, and treats women like children.

I had a iPhone screen replaced 3 weeks ago and it has quit working. They will not honor the…read morewarranty. do not do business with them. They are dishonest and not helpful. I spent $246 for a screen they won't honor the warranty on.

Megan one of the retail sales associate, she is very unprofessional and rude. Wasn't very helpful…read morein fact told us to call support ourselves and wouldn't help further. wouldn't recommended this WENCH

From the owner: Visit the T-Mobile store in Lebanon and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 342 S Cumberland St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

My phone froze. I couldn't even turn it off. Went to the Verizon on 231/Cumberland. After logging…read morein to my account and working for several minutes, the lady told me it could not be unlocked; I would have to get a new phone. Took my phone to the Verizon in Lafayette, Tn. Was told "easy fix" and within seconds left with my phone working. Not the first time the Lebanon store has tried to trick me into buying a new phone. Will never be back in that location.

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

i live beside a mountain and can't get any internet so i have to use smart view on my old phone…read more the old phone wouldn't stay charged, so i went to the store on maple st in gallatin, tn to get a new phone that casts or mirrors so i could watch netflix or viki on my tv like i did with my old phone. i told the sales person that's why i needed a new phone. the new phone is the a14 galaxy 5g. they suggested it. i asked the sales person if it didn't work could i bring it back. i was told yes. i went back in on the third day to get a refund and was told i wouldn't get my full refund. i didn't think that was fair. i would be losing a lot of money. so i thought i need to try to make this work. i got home and couldn't mirror shows. i had two friends try to help me. they couldn't. i went to the store 2 different times in 1 week for help. they told me the manager was in when i see a black truck there. the manager even tried to help me. i even bought what he told me to from amazon. it still didn't work. i finally called samsung and they told me this phone won't cast. i really tried to make this phone work. i bought the phone on 11-7-23. i called the store 2 times and left messages for the manager. he still hasn't called me back even though his truck is at his business. i feel he has received the messages but still has not responded. i took the phone back on 11-14-23 and they wouldn't give me a refund they said should've brought it back on the 13th. i tried to get a hold of the manager and talk to him but he didn't respond on the 13th. i told them that was bull. they should give me back my full refund because i was mislead when i bought this phone. it didn't work like they said it would. specifically when i told them what i needed it for. i lost a lot of money. i will not recommend this store to anyone!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Lebanon store today.

I called Chris based on the recommendations here on Yelp and I have to say the recommendations were…read moreright on. He picked up the computer from me and promptly returned my calls and gave me a recommendation. Although we wasn't Lazarus, (he couldn't raise my motherboard from the dead), he refused to charge me for his time. I'll be using him again in the future. Marshall

From the owner: We are a Tennessee-based company that focuses on strengthening your digital reputation. Our goal is…read moreto help you help your customers. We have specialists in many areas such as Digital Marketing, Website Design, SEO Specialist, Social Media Influence, Brand awareness, IT support, Computer Consultant, and more. If it has to do with computers, we can help.