Do not waste your money on the extended warranty for the Roomba j5+. My husband bought it and was…read morenot told the warranty only covers a single repair -- a major red flag. When I tried to use the warranty, Best Buy denied the claim because the Roomba's camera malfunctioned and it ran over dog feces. Their policy excludes coverage for malfunctions caused by contact with human or animal urine or feces. The vacuum returned to its dock but then displayed a right-wheel error and would not operate. I cleaned it as thoroughly as possible without submerging it and brought it in for service, but they still refused coverage. After being told it wasn't covered, I replaced the wheel module myself and it didn't fix the problem, so the contamination likely damaged internal electronics. I was embarrassed to admit what happened but I was honest because I feared more damage. My $700 Roomba is now unusable -- the worst value I've experienced. We will not be buying from Best Buy again.

Service Sucked! Manager especially Sucked! Very rude. I am a total member. Spent $2,000 there for…read morean online pickup and the manager was so incredibly rude. Can't believe how she acted and treated me like I was a nuisance . Maybe she was having a bad day but definitely didn't appreciate her. Will never go back ever again. Love BEST BUY and my local Brentwood Store but will not be going back to this location EVER AGAIN. Me and my wife couldn't get over how rude and unhelpful some of the staff were also. Guy at the front of store greeting customers and watching cameras was cool and very noce. He was the exception. I never write reviews but the treatment from certain people at this location sure made me want to warn other customers. Do yourself a favor and go to another Best Buy.

Bought a Maytag washer/dryer bundle & got all our questions and concerns answered from William!!read more

I bought a 55" television from Walmart, but it turns out that Walmart was just the middle man, and…read moreit actually came from Electronic Express. i was informed I would have it by Saturday (today). Then I received notice that it would be delivered early (yesterday, before 7 PM.) I checked several times by looking for the package outside my front door. It still wasn't there by 9:30 PM. Not feeling well, I fell asleep, woke at 4 AM and checked the front door again, just in case. Finally, I went to the Walmart website to see when my updated delivery time would be, and much to my shock, they said the item had been delivered at 5 PM the night before. When I clicked on the delivery information, I saw a photo of the television propped up against the garage, in a location hidden from my front door view. So I called Walmart customer service at 4:30 AM and was forced to argue with an AI robot for 20 minutes or so before I finally got a human being. I was told that they would make a complaint to the company, and that's when I found out that I didn't actually purchase from Walmart, but from this place. The man was nice, but since it was still dark outside, I had to wait until daybreak before going outside and trying to drag the box to my front door. The box was taller than I. Since they left it in front of the garage instead of to my door under a porch roof, it had been rained on. The box was soggy and too heavy to try to scoot all the way to the front door. Then i noticed the word FRAGILE printed on the box with two arrows showing how the box should be handled. The delivery person left it propped up vertically instead of horizontally as the arrows indicated. In the rain. In a location that cannot be seen from my front door. i also noticed that the edge of the box had been bashed in and tape had been placed over the corner where the damage was. So I went through the agony of calling Walmart customer service again, talking to the robot and finally a human, who said they would try to have my local Walmart bring the tv to my front door and they would call me back and let me know when to expect the driver. It's been over an hour and i have not been called yet. This has been a nightmare experience and it's still not over because until i can get the box into the house, unpack it, plug it in and see if it works, i don't know if I'll have to pack the whole thing back up and somehow return it. I am disabled, don't have a car, so who knows what I'll have to go through if it needs to be returned, on top of what I've already endured.

Stopped in for a Nest App problem. The genius walked through several steps to fix the issue however…read moreit was beyond Apple control. While there I had the opportunity to try the new Vision Pro. The Genius walked me through the Apps and it was vry cool. I was almost there but couldn't get over the price. Great selection of toys.

Sadly I need to replace my earbuds and my Apple Care is not what it is cracked up to be :-/…read moreJennifer is helping me and she ran a diatonic test on my earbuds and according to the Apple suggest that I send the buds back to them and they will send me another pair. I should be able to swap out the earbuds case and be on my merry way. But this is not what I expected. My other option was to purchase another pair of earbuds and then return them and get a refund when I get my original ones back. Well Jennifer must have checked with someone because after a brief time sitting by myself she came back and said that they will exchange my earbuds. I'm not sure if Jennifer knew what she was doing. ( maybe new associate )

Great location in West Nashville. Their shelves are always fully stocked and well organized, and…read moreI've never ran into a rude employee. Very helpful and they try to make your shopping experience better. Unfortunately the restrooms at this location need some work. Always on the dirty side.

I love Target. I even used to like this Target a lot. I often ruck in this area and often go in and…read morebuy at least something. Of course, the other reviewer that penalized this place for being too busy is kind of ridiculous. For a bit this was a classic 4-5 star Target! Sadly, this most recent visit, I had a cashier who had a terrible attitude. The economy is not great right now. Prices are elevated across the board. We are still not starved enough for choice to ever tolerate aggressively bad customer service ever.

So, I've been looking for an outlet that also let you plug in USB cords. I've heard about them,…read morebut they're almost impossible to find. Is it just me, or the moment these came out, shouldn't they have flooded the market? Every phone nowadays uses USB chargers. Even ipads and iphones. After seven years of iphones, and even more of ipods, you'd think that the USB wall outlet would have taken off already, but they haven't. Walmart, Lowe's, Home Depot. No one has these things. I've searched all over the big box stores, and they're impossible. So I figured the next best step is to track down an electrical supply store, and see what can come with that. And the one I found, Mayer, near 100 Oaks was great. Ben, in particular, was extremely helpful. He explained all that was required. He helped me determined what I needed to get it together, and gave me a good price on the exact product I wanted. He agreed with me that it was amazing that these things hadn't taken off. I haven't installed mine yet, but I'm excited. And if you're looking for a professional place to get electrical supplies, absolutely check out Mayer. Thanks for a great experience.

Chris was AMAZING! He came and hung 4 tvs for us in our new house. He's so precise and super…read morefriendly. He did an excellent job! Highly recommend!

I was in a bind, Music City AV helped me out and got me in the right direction to getting my house…read morefixed up. It's refreshing to work with someone who genuinely wants to help. If you need help with anything AV give these guys a call!

So after posting this review, and calling multiple times to get someone here to hook us back onto…read moreour Google Fiber WiFi, we had a few visits from HiFi Buy techs, and FINALLY Gary came here, spent hours checking EVERYTHING and found an old piece of hardware that was mucking everything up. We now have fantastic WiFi speeds, and the coordination of audio and visual components in our house are working great. Thank you, HiFi Buys for getting our systems back online. And thanks especially to Gary for his dogged search to find the electronic "bad seed" that had been mucking up the works!

Great company! First class sales and service of quality products. If you are looking for audio /…read morevideo technology in the Nashville metro area give them a call.