Great customer service & fast service repairing a damaged screen . Im not from the area and this…read morewas a last minute place I found , no complaints !

I usually go to the South Logan Zagg but I only had a 20 minutes until a doctors appt so I decided…read moreto visit the North Logan Zagg store. What a huge mistake, there were only 3 people in the store and one employee (a younger boy) when I went in ( no greeting ) as he finished up with a young man in the store he finally addressed me. I believe he said I'll be a minute and went over to a young lady who had been there when I came in which was fine since she was there before me. He checked on something going on with backing up her phone and then came back over to assist me in replacing my screen protector that I had dropped and cracked. I've never felt like more of an unwanted customer. He said it would be $12.00 and I told him I usually go to the South Logan Zagg store and they charge me $10.00. He didn't bother to explain that the price had gone up ( if that is the case ) since I last visited my regular Zagg store and he made it seem like replacing my screen protector was something he would rather not be doing with his time. I will never visit the North Logan store again. Whenever I go to the South Logan store I am always welcomed in and I am treated almost as if I am family ( on the good side ). I have never felt unwelcome at any other store except the North Logan store.

I purchased my first MacBook Pro from Expercom in 2012 after a friend recommended them to me. I had…read morea good experience with the first purchase and decided to purchase my second MacBook Pro from them three years later in 2015 when the new models were released and they also delivered great service then. Mostly recently I was confirming my AppleCare coverage since I knew the 3-year timespan would be expiring soon - when to my dismay I logged into Apple's Support site to learn that I'd forgotten to register the AppleCare purchase with Apple (d'oh). I contacted Expercom Customer Support to inquire if they might have the information my my purchase and they responded quickly with a copy of my receipt which included the serial # for my AppleCare purchase and a kind response - saving me who knows how much time in digging through old paperwork to try and find it myself. Not sure when it will be but when it comes time to buy another Mac I plan to return to Expercom again.

Probably the worst experience I've had in a business in many years... I tried calling several times…read moreover a couple of days always going to voicemail before I finally got a live person. I bought a new Mac mini and wanted to have it set up and the data transferred over from my old iMac. It should've been a simple process. Without getting into all the details, no one seemed to understand how to do that. There was only one person there who seemed knowledgeable, but he was never willing to come out of the back room to talk to me without a lot of insistence. After a week of supposedly working on it I was told it was just taking a lot of time to download the data. I finally talked to the person who is actually doing the transfer and she was trying to transfer 4 TB of data from my Time Machine onto the 512 GB Drive on my Mac mini ....Duh.?! When I explain to her how I thought the process should be done she argued with me and said I was wrong and should just do it myself.I went in to get my equipment and I don't know if it's the manager that I've been working with, but he hid in the back room and wouldn't come out and talk to me. I just wanted to get my equipment back and go somewhere else. He was using his Desk employees back-and-forth as messengers and they said he was just too busy to come out of the back and talk to me and he would have to text me later.. and they wouldn't give me my machine. I told them I wasn't gonna leave without my machine. The guy I had been working with just brought all the pieces out-dumped and dumped them on the counter. They didn't even bother to gather it up or box it up And they were missing the external drive . Unbelievable experience.. I felt sorry for the poor employees there they looked like deer in the headlights and definitely not well trained or customer service focused. I would highly recommend not going to Expercom in Logan for anything. It was the Customer Service experience from hell. I took my Mac mini to Aggie Tech Service Center in the Utah State student building. Chris was extremely helpful. We talked about exactly what I wanted to do and how they would do it. Chris was knowledgeable and professional And made the data transfer with a smile. And said he he didn't think he should charge me because it was so easy to do! Two Thumbs Way up for the Aggie Tech service center

I've had really bad experience with T-Mobile this round. I've been with them before and it was a…read morelot better however, this time I've had a lot of problems I have to to say there's just one employee that stood out to me. She gave me a $30 credit for all of the crap that I've been through when no one else offered anything and they didn't help whatsoever and she did her name is Shenita and I bless her so much!

The representatives that I interacted with were the rudest! I'm sure that this isn't all of the…read moreteam that works at this store, but I had an absolutely horrible experience. I went in to upgrade my phone, and was told different stories about why I couldn't upgrade at the rate I was told. When I explained that I had spoken to another location in a different city to make sure that I could upgrade at a certain price, the two representatives that I spoke to said that they "didn't know what to say" and that they were "right and you're wrong". I even had that other location on a call so we could figure everything out. In addition, I was the only customer in the store, and as we were trying to figure everything out, the guy I spoke to was belligerent and rude. He kept looking at the other employees, who were all sat at the table in the right end of the store. He made rude comments like "That's what I told you before". Even if this was a misunderstanding, I'd be more accepting of just upgrading at whatever price he had told me. But he was so rude that I will be filling an EEO complaint with their corporate office. The other store that was on the phone call later told me that the employee I spoke to in Logan simply didn't know what he was talking about. I gave him the benefit of the doubt, and apologised as I was leaving if anything came off as rude. However, I decided to go to a different store out of Cache Valley, and they gave me the same price (which was only paying the tax and activation fee) that I was originally quoted by the first store I had spoken with. As somebody who previously worked in a fast-paced and heavily customer-facing environment, and who now works in HR, it's not hard to simply be courteous. I've worked shifts where the only thing you want to do is scream at every customer, but it was never impossible to just put on that brave face and work through it. I wish I could have just had a tolerable experience, at least. But just go to the Ogden store. They are a million times more pleasurable to work with, are more than willing to answer your question, are approachable, and don't make you feel like you should high-tail it out of there!

Alejandro took great care to see that my phone (Pixel 7a) battery was replaced with the correct…read morepart and had the proper adhesive in place afterward. The part was delayed in shipping due to weather which was not his fault, but he gave me a discount because of it. It was not an expensive fix to begin with.

From the owner: Cache Valley Tech provides expert IT support and computer repair services for homes and businesses…read morein Logan, Utah, and surrounding areas. 💻 We're your one-stop shop for all your tech needs, from fixing slow computers and removing viruses to setting up home networks and recovering lost data. Why choose us? * Fast and reliable service 🚀 * Free 30-minute consultation ⏱️ * Friendly and knowledgeable technicians 🤓 Don't let tech troubles slow you down! Contact us today for a free consultation and let us get your devices running smoothly. ➡️ Call 435-994-8703 or visit cachevalleytech.com

Walked in to store and was greeted by employee who helped me. I needed battery replaced in I phone…read more I was In and out of store in less than 20 minutes. Job well done!! Thank you for the great service

Came in to get my iPhone glass fixed. I didn't realize it was just my screen protector that was…read morebroken. She was honest with me and it cost one third of what I thought it would. The owner is super nice and was helpful, and I will always be grateful for her honesty. Will use forever!

Such a rainy day... I needed a new screen protector and toddler proof case. ZAGG has always been…read morethe apple of my eye in SLC. The one in Logan is unbelievably professional and friendly not to forget fast! All smiles and family friendly customers service. All 10's across the board. Keep up the great work guys.

I heard from a friend they could fix cell phones, mine wouldn't charge…read more I dropped in to see if they could help me with my charging issue. He kindly took me right in, spent 20 minutes cleaning all the connectors, the speakers and microphones, giving it a nice once-over, When he handed it back it worked perfectly, Bill? $5.00. Yeah, $5.00, not $50, five dollars. I tried giving him a $5.00 tip, but he wouldn't take it. He said, no, we do this cleaning for anyone, just $5.00. Will I be back when I'm in need of his other services? Absolutely! Five star service. Thank you!

I've been going here for years for repairs, new phones and Zagg screen covers. They have always…read morebeen over the top helpful and stood by any issues we have had. We have literally spent 1000's here and keep coming back for more.

Dog crap service Go any place else…read more Liars thieves crooks They replaced a screen on an iPhone It never worked until I had someone in the mall Replace the screen and repair the proximity sensor .... they had it twice & told me it was our fault not theres & there's no warranty and the guy I talked to every time was the owner of the company. What a piece of garbage for service do your self a favor and go elsewhere