I don't know if they build the greatest computers on the planet. If that was the kind of knowledge…read moreI could figure out then I could probably build my own computer. So we will have to take that little gem at face value and talk about the things we DO know. First, they build a great computer for a guy like me. Our family uses it for things like storage, taxes, some light gaming, and uses that are becoming more and more outdated. They do it what I believe to be a reasonable price and I have never left unhappy about my purchases. My favorite thing about this store is the customer service. I believe they truly "love you" and take care of the folks spending money here. Friendly from the time you drop off your old door-stop to the time you walk out with it repaired or a new P.C. Other computer shops have been very, very condescending when I admit I have little to no knowledge and ask them to "dumb it down" for me. Not PC Laptops, they chuckle and break it down to the lowest common denominator for me. I like that. So I will continue to not know how to build a computer and keep coming back here for my PC needs.

PC Laptops has no customer service. If you call the number listed for help…read morethey are limited and have little or no control over the stores activities. So if you are not happy with the stores service you have no where else to go. I was unhappy with the keyboard that came with my new PC but there is no exchanging it. I would have to buy a new keyboard myself after just paying for this one. Just bought a new computer there and no one told me about the SuperEasyBackup subscription which renews automatically for $239.40 yearly. Be careful of the charge. Call to cancel. I saw this in the very fine print on the bottom of the receipt.

I purchased my first MacBook Pro from Expercom in 2012 after a friend recommended them to me. I had…read morea good experience with the first purchase and decided to purchase my second MacBook Pro from them three years later in 2015 when the new models were released and they also delivered great service then. Mostly recently I was confirming my AppleCare coverage since I knew the 3-year timespan would be expiring soon - when to my dismay I logged into Apple's Support site to learn that I'd forgotten to register the AppleCare purchase with Apple (d'oh). I contacted Expercom Customer Support to inquire if they might have the information my my purchase and they responded quickly with a copy of my receipt which included the serial # for my AppleCare purchase and a kind response - saving me who knows how much time in digging through old paperwork to try and find it myself. Not sure when it will be but when it comes time to buy another Mac I plan to return to Expercom again.

Probably the worst experience I've had in a business in many years... I tried calling several times…read moreover a couple of days always going to voicemail before I finally got a live person. I bought a new Mac mini and wanted to have it set up and the data transferred over from my old iMac. It should've been a simple process. Without getting into all the details, no one seemed to understand how to do that. There was only one person there who seemed knowledgeable, but he was never willing to come out of the back room to talk to me without a lot of insistence. After a week of supposedly working on it I was told it was just taking a lot of time to download the data. I finally talked to the person who is actually doing the transfer and she was trying to transfer 4 TB of data from my Time Machine onto the 512 GB Drive on my Mac mini ....Duh.?! When I explain to her how I thought the process should be done she argued with me and said I was wrong and should just do it myself.I went in to get my equipment and I don't know if it's the manager that I've been working with, but he hid in the back room and wouldn't come out and talk to me. I just wanted to get my equipment back and go somewhere else. He was using his Desk employees back-and-forth as messengers and they said he was just too busy to come out of the back and talk to me and he would have to text me later.. and they wouldn't give me my machine. I told them I wasn't gonna leave without my machine. The guy I had been working with just brought all the pieces out-dumped and dumped them on the counter. They didn't even bother to gather it up or box it up And they were missing the external drive . Unbelievable experience.. I felt sorry for the poor employees there they looked like deer in the headlights and definitely not well trained or customer service focused. I would highly recommend not going to Expercom in Logan for anything. It was the Customer Service experience from hell. I took my Mac mini to Aggie Tech Service Center in the Utah State student building. Chris was extremely helpful. We talked about exactly what I wanted to do and how they would do it. Chris was knowledgeable and professional And made the data transfer with a smile. And said he he didn't think he should charge me because it was so easy to do! Two Thumbs Way up for the Aggie Tech service center

If you read my prior reviews, you'll see that REVO Technologies is my go-to venue for all things…read morecomputer-related. It's been that way for roughly 20 years...even before REVO started as a spin-off from "Software & More" there in Holliday. The PC consultant there from Software & More, Jerry, who helped build us our first custom desktop back in the early 2000s started his own company in Cottonwood Heights called REVO Technologies when S&M went out of business. We purchased our second gaming/workstation "Stryker" desktop from him eight years ago...AND a 17" "Falcon" gaming desktop as well for my personal use. Despite a few glitches/bugs here and there, both of these last two PCs have been performing admirably...as we've continued to patronize REVO for upgrades, repair, and tuning. The most recent purchase last week was for my wife's "Stryker" desktop which needed some Win10 tweaks due to some mistakes I made last spring with User Account Control and administrative privileges... oops. I dropped the desktop off with Chris - the repair tech - on Monday last week and by late afternoon he had it finished, updated, cleaned, and working like a top! I paid for the diagnostics/repair ($70) and the tuning/cleaning service ($70) which eliminated all of the nasty dust that had collected on the inside of the tower case. Yuk...but money well spent! We got it back home and the new Canon MF753Cdw color Laserjet All-in-One printer drivers installed perfectly. My wife is back in business! Woo-hoo. As in the past, excellent service from Jerry, Chris, and the pros at REVO. Well done, and again Five Stars for responsive and accurate service.

Had some issues with a rebuild. They diagnosed a faulty motherboard within a day. I took it home…read moreand screwed up and lost hope that more was busted they again took a look at it and called within an hour that they had fixed it for me. Love these guys for being quick proactive and incredibly friendly. Chris even called me after hours to let me know it was ready to come home the next day real stand up guy if you ask me!

Bought an Insignia TV on 10/27/25. Audio stopped working on 11/14/25 (18 days). Returned it to the…read morestore 11/22/25 and they said it was already outside their return policy, but still under manufacturer warranty. (BestBuy owns Insignia). Only option was to sent the tv back to Insignia to have them repair or replace. Will take 3-4 weeks. In the meantime, I accidentally left my wall mount bracket on the tv and tried calling the store to get that bracket removed so I could come pick it up. Called the local Logan # 5 times and it kept routing me to people in another country who could not help me. Finally got so angry I demanded to talk with the Logan store manage and they finally routed me to the store voicemail. Lousy customer service, lousy policies, lousy communication.

By far the most ridiculous company. They are so desperate to make "sales" that they cant take the…read moreextra time and care to protect their product from bots and the like so a real human who is trying to surprise their kid can buy a product. Would never recommend Best Buy to anyone.

Our family-owned business only uses one computer. So when that computer decided to go on vacation,…read moreI was in a panic. I took it to the Latin location, and the guys told me it would be a few days before they would have a diagnosis. I got a call back the next day! CJ had heard me explaining that this was our only computer for our family business, and knew that we needed it quickly. He was able to figure out the problems and address them in about 2.5 seconds! He thought there had to be more to the issue, but no, I just don't know enough about computers! Thankfully PC Laptops is there for me to take my computer to, even for simple software issues! They are the best! Thank you so much for helping us out. We will definitely be coming back with any other computer problems we have!

I purchased a laptop from PC Laptops 6 yrs ago. I paid more because of the advertised "lifetime…read morewarranty". The computer was fine until a few days ago it would not charge the battery. I took it to the Layton location and they tested it and said the mother board would need to be replaced or a new computer purchased. Turned out the lifetime warranty was for labor only. He estimated around $17-1800 for either option. and made it sound like such a fair deal. I explained I was no longer a PC Laptop customer and went to a competitor for help. The competitor simply tried a different adapter and all was well with the computer. N0T a $1700 + repair or replace, just $20 for a used adapter. PC guy said he was sorry I felt that way. I certainly am not. i

I called, they were openon Saturday. I went their directly and they fixed my laptop whgile I…read morewaited! Quick repair, fair price, honest service! I am so grateful! I will go back to them, even though I drove all the way from Lehi. It was well worth the drive.

I am UPDATING my last reviews for CompuTech. Admittedly I wrote negative reviews previously but…read moretoday brought my experience to a +11 out of 10. Our tech, Cameron, brought our computer back today. Both he and the owner reported that our computer worked fine at the store. As it turned out the chord which connects the computer to the power was broken. It was replaced immediately by the owner, who drove the part to our home. We were not charged for the visit and our computer works very well now. The only concern was the grounding from our wires in the house. (Old house) I am so grateful for the business not giving up on our equipment or us. A personal apology to the business for my original angry review. This is the real one!

They responded quickly and diagnosed my laptop issue! Customer service was informative and…read morefriendly. I would definitely recommend!

From the owner: We specialize in providing IT Services to Businesses…read more Fidelitech Solutions is an Information Technology Partner with a broad array of service offerings focusing on Business Operational Efficiencies, Cybersecurity, and Compliance. Fidelitech Solutions, a service-disabled veteran owned and operated, information technology solutions provider strives to do the impossible daily. We are the Partner you can rely on to support your Business in reducing downtime, improving productivity, tightening security against cyber criminals, and meeting any compliance and DoD regulations demands. Get Smart with Solid Performing, Managed Services Empowered, Affordable Solutions, and Reliable Technology Specialists.

They built me a nice new computer compatible with Windows 11. They made sure my Greeting Card &…read moreScrapbook program worked correctly. Excellent customer service from Mr. Kieth Duncan, owner and all the technicians. They took their time and answered all my questions. Very pleasant, patient and sociable owner & employees. I've been using Prime Systems for many years and I highly recommend them. Very reasonable prices. Barbara

Spent all day looking for this special computer part, and they had it! Probably the best computer…read morestore in Utah! Will definitely be coming back! Thank you!!!

Had a great experience with Charles and his team getting my macbook screen fixed. They turned it…read morearound so quick, within a couple of hours, quick. I had fully intended on a few days drop off. The price was clearly communicated and held up by their team and I couldn't recommend them more for any tech issues. I paid $375 for a replacement + labor, not certain how that compares but worth it simply for the ease and convenience.

Charles is quick and responsive to calls and texts. Runs a good shop and is fair priced!read more