Excellent Service by "Sherry"…read more the manager we met Sunday November 25, 2018 She really spent time with a Close friend of mine who is disabled and didn't understand some issues that were made with her purchase earlier this month. Very patient understanding and Polite! Thank you Sherry.

wait times are crazy. poor way to check in if you don't have the T/life app. some people don't have…read moresmartphones. The managent at this store lies to you and representatives are rude and dismissive.

Rigoberto as the Best. His prices beat everyone else's.We Needed screens replaced on our iPhones…read moreand another one wouldn't charge both phones work perfectly now and look like new. Very knowledgeable polite and helpful. Thanks again Rigoberto!

My Apple iPhone screen was broken pretty badly and needed repaired. He stays open until 7pm on…read moreweekdays, which is convenient. The repair was $125. A new protective case was $12, iPhone 16. Took some time and cost a bit much , but iPhones seem to be more investments these days anyhow, so "is what it is". I was happy with the service & happy to find someone to take care of it for me. Thank you . I recommend "J's" . Parking in the back and side. Read signs, as it's 2 hours parking, it's free. Bus stop is outside in front, on corner. They are located in the West side of 60th, just North of Cermak Road, 22nd Street. Several good restaurants nearby for Mexican or Italian food also.

DO NOT go to this store. I have bought hundreds of phones over the years for business and…read morepersonal. ANTHONY is extremely rude. Ordered a phone online, paid for it and told it would be ready on 3 hours. Made an appointment for 6 hours later. I had a confirmation email ! 40 minutes after my appointment time, Anthony finally comes over. He is rude from the get go. He said they didn't have the phone, no manager on duty and "he wasn't going to argue". ??? And got up to walk away. Huh??? Immediately left, went to Old Quarry AT&T store. Talked w Andrew and walked out with phone within 15 minutes. Polite, professional, and intelligent!! DO NOT GO TO LaGRANGE STORE

If I could leave a minus one review I would... went there twice... first time waited half hour and…read moretold to make an appt for faster service... second time waited half hour with appt and manager took care of women whose appt was scheduled after mine... RUN ... will try another location... if the same Verizon here I come!

My experience was fantastic. Mike,the owner was so helpful and pleasant. I live near Joliet,and…read morewent into a boost store. The employee was so rude and dismissive. The price of the exact same phone I purchased in Lyons with Mike was $50 less expensive. I have been going there for a couple of years,will not go anywhere else for my phones. Thanks Mike.

I've taken two of my iPhones here for cracked screen repair and Mike has been excellent every time…read more I've called all other nearby repair centers and the price here at Boost was the best. My phone was done in 30 minutes! I also bought a really nice case and screen protector. I would recommend this boost location and Mike to anybody looking for phone repairs! Prompt service and unbeatable price.

Do yourself a favor and go to an actual T-Mobile store and not this authorized seller…read more I recently left ATT and joined T-Mobile. I went to this authorized dealer and was lied to when I was told I'd be getting iPhone 17 pros for free with a beyond plan. They took our old phones so I figured it would be for a trade in offer although I thought I was getting it for switching to T-Mobile. I got my first bill and was charged an installment fee for each phone. I visited the store after my first bill and they reassured me that I would get the full credit for all phones after the first billing cycle and a credit for what I had paid on the first installments. My second bill came and the charges were the same. I went back to the store and they stated there was no such offer when I signed up to get full credit on the phones only up to a certain amount. The manager was there but didn't meet with me. He told his employee that he was too busy and I'd have to come back 2 days later to see what can be done about it with the employee that opened the account. At that point I decided to stop dealing with this place after they wasted enough of my time. I contacted T-Mobile directly and they resolved the issue within a few hours. I was also told that I wasn't credited with a trade in so what happened to our old devices? They also stuck me with 6 gps trackers and said they were needed in order to receive the free phone deal. This place needs to learn the meaning of integrity and accountability.

What kind of people T-Mobile hired at this store? Rude…read morecustomer service. I was clearly told one price before agreeing to the service, but when it came time to pay, the total was higher!!!

Wednesday, July 29, 2026 I had an appointment at the LaGrange, IL store. I assumed my Iphone was…read moreheaded for the junk-yard. The technician fixed the phone in less than five minutes. He was professional, courteous and friendly. If you can complain about poor service, you should compliment great service. A job done well and a well done job.

Dropped off a PS5 because it was cutting off randomly. They had it for 3 days and couldn't recreate…read morethe issue....Needless to say, they still charged me a fee for what amounted to nothing. So, they returned it to me and the same day it cut off and never came back on.......I also had to make a second trip because they removed my stand and forgot to put it back on.....Weeks later, I simply purchased a new PS5 but keep the old one. Did some research and found that it might be experiencing a power supply issue. I ordered a new power supply and installed it........Fixed. This is a service they offer but when I mentioned it, they said it would cost additional money to be shipped out and had no timetable on when it would be completed. I fixed it in 30 minutes....The only positive, they were very polite...I just wish they were as knowledgeable as they were polite.