It is almost 1pm on a Sunday and the hours on the door and the website say they are open, but there…read moreisn't anyone here.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Muncie store today.

Fast, friendly, great quality work, and descent prices. I recently had them replace my phone…read morebattery on my iPhone6, and now it's working better than it has ever before. They were done fixing my battery within 25 minutes flat, and I only paid like $50 (USD). Their prices are way more affordable than driving to the Apple Store in Key Stone and paying over double the price. They also take walkins.

They take forever to resolve simple stuff. It's like they want to charge you for time and not the…read moreactual repair visiting the family needed all the time with them had an emergency with the phone took it here! What a mistake just something as simple as battery swap and they said the back cracked on dismantle! How is that my fault! Very disappointed !

Switched and got way more for my money. They were looking out for me and didn't pressure me! Thanksread more

I took a broken phone in, and after barely looking at it and just trying to go through the…read moreautomated tech support that I had already tried, the manager tried to sell me a replacement phone, but the most expensive one in the store! They were never able to fix my phone, and were not even able to order the replacement once I chose a less expensive phone.

Made an appointment online to change our plan, remove items and buy a new screen protector. When I…read moreshowed for the appt I was told I had to call a "800" loyalty number to do everything I wanted. Why hadn't they read my needs for the appt before I arrived and saved me time and money. Snotty uncaring staff. Do not waste your time with this storefront. !! Waste of my time. And yours...

Terrible customer service. Told me I couldn't get a phone that day but went down the road to other…read moreVerizon and got one. Terrible customer service!

It's AT&T... It has all the problems of any big phone company. (or cellular carrier or whatever…read morethey're called now). However, I'd give the employees at this particular branch a top rating because they are professional, efficient, and as friendly as someone who works at a phone company can be. The store is well-organized and clean. I have no reason to change phone companies.

They could have 20 people working and you'd still be waiting here for an hour and a half. My body…read moreis degrading as we speak I'm at the end stages of decomposition. I walked in and there was a baby and when I walked out he was a grandpa. The only good part was Collin and he made sure I got out of the store before my funeral date. He's genuinely such a nice guy.

I brought my xbox in to be repaired. They first said they could fix it a simple HDMI repair. Then…read morethey said it was ready to be picked up so I went to pick it up and they said they dont have it. After that they said their general manager would run the security cameras to check and see what happened and that same week he quit. So I had to wait 2 more weeks for anything. Then their district manager had to get involved and he ran the security cameras and it showed they recycled my Xbox series X. They switched the work orders with another Xbox then label my xbox unrepairable then recyled it. Then their insurance cut me short for reimbursement to where I have to pay a few hundred for a new xbox out of my pocket. I never recommend getting anything fixed here or even dealing with them in anyway. Out of all our interactions I was called ONCE about my repair. I called them over 20 TIMES. COMEPLETELY UNPROFESSIONAL AND DONT KNOW WHAT THEIR DOING AT ALL!

I brought my device in this week with a broken screen to repair. The technician assured me in…read moreperson and later on the phone that it would be repaired by this weekend. I am a small business owner and use this tablet to process transactions at farmers markets on Saturdays, so I was counting on them to be good on their word. Unfortunately, they weren't and they let me down.