i worked with MB and i have NEVER worked with anyone better…read more She spent 2 hours the first day and another 2 hours the next day with me. She not only fixed and synched all my devices but she went above and beyond and analyzed my plan and altered it to save me money when I did not even ask. She was patient, smart and amazing. The store is so lucky to have her- give that girl a raise :)

Traded in my Apple 10 iPhone for the 16 Apple iPhone at Verizon in Woodbridge on St George's Ave…read more It was such a good experience. Everyone in the store Lilly and Noely were so knowledgeable and kind. So glad I went there. So glad. THANKS AGAIN

I received excellent service from John at this location today. I went in hoping to get a phone on a…read morepromo, but unfortunately they didn't have the phone in stock (phones with higher memory are typically ordered and sent by mail). Ultimately, since I needed the phone same day, I got one with less memory (bummer), but John patiently helped me consider all options, called several stores to check to see if they had the promo pione, etc. I can't say not a bit disappointed for waiting till last minute and missing out on a higher memory option (512mb versus 128), but here I am.

From the owner: Visit the T-Mobile store in Plainfield and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 102 W Front St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

The guy who manages the store is like a used car salesman. Everything with them is yea It will be…read morein tomorrow, only to no avail. I've been waiting for a phone from these people for 5 months, still nothing....don't waste your time, take business elsewhere

The owner, Neal Patel, is nothing but a crook. He lies over and over again through his teeth, and…read moremakes promises he knows he can't deliver on. I waited for months on money he owed me and he kept promising that he would pay me back, and I got nothing. His brother, Akash Patel is with him on his thuggery. Don't ever do business with him!

This store is well stocked with both phones and accessories. If you need a charger, new phone,…read moretablet, computer or a repair, they have all the bases covered in here. I will stop by again for my iPhone accessories for sure.

Needed my phone repaired. A gentleman named Armando quickly assessed what was wrong. Unfortunately…read morehe did not have the part that I needed, but called another location to see if it was in stock and alerted them that I would be coming there. Great customer service.

The prices were way too high. Almost double what I paid elsewhere. Plus the person that I talked to…read moreat the store on route 22 in NJ was not that friendly.

Very fast repair, very good customer service, very friendly people…read more They fix my iPhone 13 in 30 minutes very good price

THEY SAVED THE DAY !!! A broken S10 screen with my life inside the phone. Got the phone back better…read morethan ever in less than 24hrs because a part needed to be special ordered. Called when done exactly when they said. The girls in the shop were kind and honest and I am extremely grateful. The shop has tons of amazing stuff too. DO NOT THINK TWICE THIS SHOP IS A+++++++ ..... they are amazing at what they do and incredibly reasonably priced. Can't put a price on everything inside our phones anyway, now can we ?? So grateful for OneHourRepair... thank you girls for being amazing. LYNN L

excellent staff , all of them. I was there in June 2022. i worked with David , who was…read moreexceptional and patient with me. I had been to this store in the past and was hesistant to go back again as it was chaotic and unfriendly due to the set up and how they approached customers walking in the door . now it is organized and pleasant. it does not mean you won't have to wait , but at least you feel acknowledged when you enter the store. I was grateful David was the representative I met with

I'll try to keep this brief. Which is the exact opposite of the way the staff tries to keep…read moreinteractions with customers. The staff has no idea what they're doing. They can't even do basic math for the most part. Not only did I have to wait for half an hour to be helped by someone, it was further exacerbated by the fact that the store wasn't even busy. People were standing around. By the time my name was called, they went down this rabbit hole of offering some weird deal for a phone and a smartwatch I didn't want, claiming I was getting the best value overall. I literally just wanted to know if they would price match a phone I was willing to buy on the spot, which I told them multiple times, and they came back with this ridiculous offer that would lock me into some weird service plan for a smartwatch I didn't ask for. I then left and immediately purchased that phone online. People here are idiots. The price of devices are trivial in comparison to the actual service plans. I'm not that dumb to get suckered. The saleswoman literally couldn't even tell me why it was a good deal. Save yourself the time and futility. Buy a phone on amazon and activate it. Buy a plan online. This store is a travesty. Save yourself.

Very rude manager not helpful went on Saturday at 6pm...would not give her name...Very poor…read morecustomer service...will never go back to that store...

Came in yesterday and got a new phone. The service was ok, took about an hour to get things setup…read more I had some concerns after I had left, called several times and couldn't get in touch with anyone. The prices were reasonable.

this place is horrible! do not come here ever! my mother came in last week to get her back screen…read morefixed and kept her phone for a whole week and broke the phone. her phone doesn't turn on anymore and when we asked the guy he said he can't fix it and he already "did his job" by fixing the back screen but the phone doesn't even turn on anymore. they basically took her phone and gave it back broken. this place is a scam; they won't give you your money back.

they repaired my phone a week ago because it had internal damage. it broke again because of that…read moresame internal damage, they didn't fix the actual problem and just replaced the screen. they won't give a refund or discount. Very Poor service.

Earlier this year, 2021, my lap top fell and the screen was damaged. Protek was able to repair the…read moredamage and return the lap top to me in record time. at a reasonable price. About 2 months ago the hard drive in my desk top malfunctioned. Protek was able to repair/replace it, and get it back to me in just a few days.. Tomorrow, Monday 11 October I will be stopping in to have them diagnose a problem I am having with my cell phone. I will let you know what happens. Frank D' Sr. North Plainfield