they repaired my phone a week ago because it had internal damage. it broke again because of that…read moresame internal damage, they didn't fix the actual problem and just replaced the screen. they won't give a refund or discount. Very Poor service.

Earlier this year, 2021, my lap top fell and the screen was damaged. Protek was able to repair the…read moredamage and return the lap top to me in record time. at a reasonable price. About 2 months ago the hard drive in my desk top malfunctioned. Protek was able to repair/replace it, and get it back to me in just a few days.. Tomorrow, Monday 11 October I will be stopping in to have them diagnose a problem I am having with my cell phone. I will let you know what happens. Frank D' Sr. North Plainfield

This is a unique store that sells everything from electronic parts to collectible vinyl record…read morealbums. It's a hobbyist's dream. They have a seemingly endless inventory of hard-to-find electronic components, aisle after aisle. If you had the wherewithal to build a computer or audio amplifier from scratch, you would find everything you'd need right here. Still want to play those old VHS tapes, but your player died? They have dozens of used ones stacked up like cordwood. There's a few gems to be found here, too. I was in the store today, and a rare, vintage Marantz 250 stereo power amp and a pre-owned Ampeg 4x12 bass guitar cabinet caught my eye. It's fun just to walk around and look this at stuff, even if you have no use for it. In fact, part of the shop is a museum of really old stuff that they rent out as movie props. The guys who work here are super-friendly, and will shoot the breeze with you, even if you don't buy anything. One star off for the high prices, but the overhead to maintain this operation must be huge.

One of the greatest electronic surplus stores in the world. True classic. Real heads who get it,…read moreand they got it. NB: shoppers with sensitive hearing, please be prepared to Get The Led Out at SPLs that'd make a Saturn-5 blush - Brad has the whole place wired with a fifty-skadillion watt stereo system and lemme tell you she BUMPS.

This store is well stocked with both phones and accessories. If you need a charger, new phone,…read moretablet, computer or a repair, they have all the bases covered in here. I will stop by again for my iPhone accessories for sure.

I attempted to replace my MacBook Pro battery with some success, but messed up the connector to the…read moreribbon cable, so it was not charging. A comparable replacement MacBook is about $4500 today so a repair is a good option. I brought it to Paul and he fixed it in less than 15 minutes, and charged me $45. I definitely recommend him, for both his expertise, and the entire customer experience. What was also noteworthy to me was that while in his shop, another customer came in and interrupted my session with Paul, while he was making the repair and finishing up. The gentleman appeared to be challenged. Paul was kind and gracious throughout the experience. I would recommend Paul to anyone who has computer or iPhone issues that need addressing. Good values. Exceptional knowledge and expertise. Thank you Paul.

This is a very rare electronics repair company, I have a Marshall Bluetooth speaker that was static…read moreand disconnecting from Bluetooth. Paul gave me a guestament since he didn't know until he opened it up. His price was much less than what he said, so I feel he's very honest and not out to rip you off. One more thing, when I picked up my speaker he told me he was a marine and that he was repairing radio equipment and that's how he started his career. my oldest son was also in the marines and i think that's another reason to deal with him and all veterans that served our country...Rich Jankowski

My 1 year old laptop screen just went black. I dropped it off Sunday for a diagnostic and the…read moreproblem was with the software. They promptly called me Monday and clearly explained the problem and the cost to fix it. It was ready Monday afternoon for pick up. Fast, efficient and fair company to deal with. Highly trust their work ethics!Ill

Needed my phone repaired. A gentleman named Armando quickly assessed what was wrong. Unfortunately…read morehe did not have the part that I needed, but called another location to see if it was in stock and alerted them that I would be coming there. Great customer service.

The prices were way too high. Almost double what I paid elsewhere. Plus the person that I talked to…read moreat the store on route 22 in NJ was not that friendly.

My brand new HiSense TV was not working correctly (it forced you to install an update that crashed…read moreevery time). The HiSense customer service set me up with Tino's. Scheduling a day for repair was straightforward, and the timing window was accurate. John showed up in the morning around 9am and called/texted before arriving to make sure I was home. Repair was done and TV fully operational with an hour. I was working from home at the time, live on camera and microphone in a meeting, and it was no pressure. So quiet I forgot he was there.

They not only did not repair my Tv, but also charged me and promised that they will repair it…read more After a long time they brought a very old Tv (out of date) and said be patient and no Rush. I believed them because they looked like trusty and responsible. After that I called them many times they said be patient and we will repair it. I went on a trip and became sick. Afyer I returned , I called them, but they said it was a long time ago as it gone. Please do not trust this company whom look very polite and responsible. I am thinking to hire a lawyer .

Came to check out their dish washer and refrigerator. Spoke with Frank Nwosu and he was able to…read moreassist!!! Super friendly guy and direct. He didn't try to up-sell or convince me to go with another product. He showed us what they had in stock on the floor (which was pretty low but it was like that everywhere) and let us be. When we finally decided, he was able to get us set up and provided us with the details of the process and estimated delivery dates. His personality was great - laugh and smile. We were making jokes and felt really comfortable with him. He's really a down to earth guy. If you go here, ask for Frank and he'll be able to assist.

Yesterday I went to pick up a tv that I paid for the day before, it was supposed to be on a truck…read morethat was coming in at noon, to my surprise the tv wasn't on the truck and I feared I was going to get the run around. I asked for the mgr , who's name was Tom and the first thing he said is," this is on us,it's our mistake and I will get you out of here with a new tv of equal value". Turns out I got an even better tv 5" bigger and a better brand and he worked it out so I paid $100 less than the sticker because of their error. Look, nobody wants to get jammed up but between Tom and Freddie, who is a great representation of the company I was very satisfied, I walked out of there with my tv and I did not have to suffer through arguing with anyone . I'm a big fan of Tom and Freddie now, they handled my situation as well as I could expect !!

I have been a long time customer with different repairs and used phone purchases. The associates…read moreare always friendly and very helpful. Excellent customer service.

I sat on a sharp rock with my phone in my back pocket. You can't fix stupid, but they did--for a…read moreprice. They replaced the cracked glass on my iPhone in less than an hour. I'm happy to pay for good service, and the guys at The Device Shop delivered. Having this resource close to home is very convenient, but, hopefully, I won't need them again for awhile.