Wow went in to mail some packages. Walked in door and immediately felt like I had just walked into…read morethe DMV. After much hassle which they seem to enjoy putting on their customers I left. Travelled to another UPS store 0 hassles. Someone needs to reign those clowns in there.

Great customer service. The employees are smiling, always a good sign. There was a line and people…read morewere getting upset and leaving but the employees just soldiered on and kept smiling. The volume they were dealing with was insane. There was a person going through the line with a tablet helping customers and shrinking the line. I had a question and an Amazon return and it was taken care of by a human standing there, not an AI voice on a phone.

We went and bought new batteries for our smoke detectors because we were tired of the beeping…read moresound. Replaced all the batteries, then a week later all of them are dead again and making the beeping sound. So now I'm thinking we were sold dead batteries. We will be buying from Amazon from now on. Also the beeping is driving me crazy

Shannon was terrific to assist me with a new IPhone battery - i have utilized this location for…read moreevery battery need for years - watches, car remotes, all those small batteries you can never find looking on your own !!! its just so easy !!!

They're very knowledgeable, friendly and won't overcharge. They're empathetic and very helpful to…read morethose that might be computer challenged. Definitely recommend.

I visited the Christiansburg, VA Old Navy store on November 22, 2022. I had a few online items…read morethat I needed to return. I came in around 10:00 am. The store was not busy as it was a Tuesday and the store had just opened for the day. Honestly, I chatted online with Old Navy customer service about their return policy. The rep I chatted with was not helpful and that is why I decided to try and get further help from someone in person. A few of my items were several months past the return date. Some of the items were a few weeks old. A few I had just received a few days prior. So I needed to see if I could get any money back, a store credit, or do I need to try and sell the goods to consignment. When I walked in there was a young lady (in a pink sweatshirt and black leggings with shoulder length hair) that was restocking the goodies around the registers. (I'm truly sorry I did not catch her name because she was very nice.) She was able to complete the returns for a couple of my purchases back to my original payment method. For the older things I needed to return, she said something along the lines of, 'Sorry I am unable to return these.' I asked, 'would I be able to get a store credit on any of them?' And with lightning speed she said, "I'll have to get a manager to do that." She then calls for the manager, Amanda. Amanda was super charismatic! I explained that I discussed all my returns with Customer Service and they were not helpful. Amanda empathized with my situation stating that she also has gotten stuck with items she was unable to return because the return window had already expired. She then went the extra mile and returned most of my remaining items back to the original payment. Considering this was just a few days before the holiday season would be in full swing, I needed every penny they were able to return. The kindness and wonderful customer service that these ladies showed me that day deserves a stellar review. After my chat with customer service I was about to give up on ever buying ANYTHING from Old Navy or their affiliates ever again. Now, I am so happy I decided to go into the store because I will gladly shop there again and recommend this store to friends and family. Thank you.

The sales rep was extremely rude to me when I got confused because they had a very misleading sign…read morehanging. I will not return to a store with rude employees. I know what it is like to work retail. I myself work it and I'm not rude to my customers. Fix the attitudes of the employees or loose a ton of business. Also fix your signs.

Colton was fantastic! He was very forward about pricing and walked me through the entire process…read morestep by step. He was easy-going and friendly, easily approachable and really funny! I will be visiting him for help in the future!

The store was very nice and there were plenty of workers so we didn't have to wait long. John Melki…read morehelped us and was incredibly knowledgeable, patient and helpful. He spent a lot of time with us because we got four new phones and also a streaming plan. He helped us navigate all of the special offers to get the best deal for our family and then was so thorough in helping us set things up and make sure we understood how everything worked. Best "new phone" experience ever!

Manager, I believe his name is Ron, was kind and helpful. I didn't expect to walk out from just…read moreneeding a quart of oil feeling better but I did. He made the experience for me. Thanks!

Just want to say they have always been helpful and never over charged. They put the machine on to…read moresee what is wrong and will quote you prices without any sales pitch or pressure. They even put my windshield wipers on. So this is an auto parts shop. I can compare prices with what car shops quote to figure out reasonable prices. Labor charges are so expensive these days.

While I was visiting the Corners Shopping Center in Cave Spring, Virginia, trying out a new…read morerestaurant, I discovered this retail chain, specializing in greeting cards, gift wrap, ornaments and gifts for all occasions. One that I used to love years ago, especially during the Holiday Season, and one that I thought had been extinguished a long time ago. Yet it hadn't. It was alive and well, and greater than ever before. After being awarded the Triad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new stores and restaurants, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And this Greeting Card Shop in Cave Spring, Virginia, is the perfect example. I'm talking about the Banner's Hallmark Shop. The beloved Greeting Card Shop of yesteryear still exists today. As long as we have people we love and appreciate. There will always be a demand for greeting cards. They provide a way of telling others how much they mean to us and how much we appreciate them. As soon as I entered the shop, I encountered a display setup celebrating Snoopy's Birthday. And to help celebrate it they were having a 20% Off Sale on all Peanuts Gifts, Gift Wrap, and Stationary. A very friendly and helpful young lady greeted me and welcomed me to the store and offered to help me find anything I was looking for. She then went to the Keepsake Ornaments section and explained to other customers how some of the modern ornaments had acquired movements and other interesting effects. As long as we have Christmas Trees, there will also be a need for ornaments. She told me how some people still collect them and enjoy showing them off to family and friends during the Holiday Season. The store was clean and everything in it was so organized. I loved all the gifts they had and the extensive collection of Greeting Cards for all occasions. We tried to look for a Thank you card to give to my Auto Dealership Sales Consultant that sold me my new car, but couldn't find one. Yet in his office he had a collection of cards that he had received from his customers throughout the years. That goes to show you that even in greeting cards, there is always a nitch that even big companies like Hallmark haven't yet explored. Before I left the place, after having viewed all their gifts and items, I ended up signing up for the Hallmark Crown Rewards Club and purchasing a Snoopy typing on a typewriter cellphone holder to take advantage of their sale. I highly recommend you visit this beautiful store when you need to find a gift and card to give to that special person on a special occasion, weather family or friends. For those Special Hallmark Moments still exist today, and never will go out of style.

Plenty of parking in front of the store. They have a great selection of gifts. Went in for a card…read moreand left with much more. Very friendly and helpful staff. Super organized and in a busy shopping plaza. Many sales happening now and they give a free card monthly if you sign up on their mailing list that can be redeemed at any hallmark location.