Customer service was horrible. Would give a zero star if could just based off of the one…read moreemployee not letting me in the store to make a 2 minute payment, 6 minutes before the store closed. I wouldn't have cared if they were nice about it but they gave dirty looks and were rude for no reason

I've been here before and it's quite interesting. The people that work there are quite decent…read more Sometimes they will kick you out if you are being impolite. But they do help you whenever you need assistance. Not that many workers at times. But, it does take a good amount knowledge to know how to work on those electronics. But really, I do think it's a decent place to go to whenever you need help on your electronic devise. 3/5 you should try going there yourself and see.

I don't usually write reviews, but my experience at Sell It Here really stood out and deserves it…read more I came in needing immediate help with an electronics issue that I honestly didn't have time or resources to sort out elsewhere. Preston and Casey were the ones working, and they didn't hesitate to step in and help me get everything figured out quickly. What impressed me most was how straightforward and efficient they were--no confusion, no pressure, just real problem-solving from people who clearly know their business. They took care of the situation on the spot and got me back on track the same day. In a stressful moment, that kind of responsiveness makes a huge difference. They treated me respectfully throughout the entire interaction and made something that could have been a headache into a smooth fix. It's rare to find a place where people are both competent and genuinely willing to help without overcomplicating things. Preston and Casey definitely represent that well. If you need quick, honest help and don't want to waste time dealing with runaround, this is a solid place to go.

My husband had a brand new iPhone and the screen needed replaced. They replaced on 5/19 it very…read morequickly... for $450 (not including tax.) He didn't know until after the fact that it was an aftermarket screen and not an actual Apple screen. But he put a really solid case on it to prevent any damage and thought nothing of it until 8/23 when he took his phone out of his pocket and saw his screen had gone white inexplicably. No drops, no falls, nothing. Despite my objections, he took it back to this business. He was told it's 10 days over the 90 day warranty so they're going to charge him for another screen replacement, but THIS TIME it will be an actual Apple product, and the employee would knock $50 off for him being so understanding or whatever. Great. Wonderful. Perhaps it's malfunctioning because the screen was aftermarket when it wasn't supposed to be? The employee called their boss who insisted this damage only happens with impact. Couldn't be a problem with previous installation of a trash item that isn't supposed to be on that phone to begin with, of course not. So we'll be out roughly $900 at this point. Should have just taken it to the actual Apple store instead. At least we'd know they're reputable. My husband came home to get the credit card, leaving his phone with the employee. When he got back to the business, the employee was visibly upset and very apologetic. When they were replacing the screen, some kind of crucial wire or piece (I don't remember the exact details) was cut, and they wouldn't have a replacement until Monday afternoon. Husband asked how this is going to affect the price, employee said they might be able to knock another $20 off, but their boss would be upset since there was already one discount in the works. My husband is a patient man, calm to a fault. He accepted this turn of events because really what other choice does he have? I, on the other hand, am absolutely raging. I was already skeptical about this business to begin with, and they're just proving how utterly incompetent and greedy they are. A while later, my husband got a call from the same employee saying someone at another store in Steubenville has this replacement part, and they would run it to Bridgeport when their store closed at 1800. Said my husband would be able to pick his phone up at 1845. Total charge today was $480 including tax, as they did knock that originally discussed $50 off. In summary, save yourself some money and a headache. Do not take your electronics here. They'll botch the job and just cause further damage and inconvenience.

My iPhone 6S (which I realize is virtually an antique) died. Best Buy couldn't do anything to power…read moreit up again, and told me I would lose all my Notes, texts, passwords, and many photos. They couldn't try replacing the battery so they recommended Frizzi's. I was so worried I would lose all of that stuff, but Frizzi's came through!! I'm so grateful! Also, since they could tell I was desperate, they could've charged me $500 and I probably would've paid it lol, but it was very reasonable. Definitely recommend!!

not impressed with customer communication. Someone leaves a text message on a landline number that…read moredoesn't have text capability. I call a week later to be told it was ready to be picked up the next day after I dropped it off. Not happy. Also not happy with my Screensaver being replaced with a Frizzi add. Ruth Homan

A whip-smart techie works there. Mike. I had a mess on my laptop. HP couldn't help me (software…read moreissue). Didn't hold out much hope that a small local computer place could solve it. Surprise: Not only did PC Solutions solve it, but Mike also solved it at breakneck speed. Back and forth Mike went from my laptop to the internet searching. Two minutes later, he thought he'd made the diagnosis. Five minutes later, he had my whole laptop mess fixed. Mine was a problem he had never seen but you sure couldn't tell that with how expertly and quickly he fixed it. A smile on his face and very modest. Outstanding experience.

Dropped off our PC in November and did not hear anything from the shop until February. We called in…read moreDecember and January and were always told they were just very busy. After months of waiting, they still required the $100 bench fee before releasing the computer. We were also verbally told a discount would be provided due to the excessive delay, but when we asked about it we were told it would not be honored because of new ownership. I understand shops get busy and policies can change, but waiting three months for a diagnosis with no communication and then being told the promised discount would not be honored was extremely disappointing. Based on this experience, I would recommend reading other reviews before deciding to bring your computer here.