Notice how all of the good reviews are from at least a year ago…read more Since then Carl has a backlog of repairs simply because he is an ineffective manager and boss. He doesn't pay his employees and has horrible employee retention. He over charges for diagnostic fees and is to busy to get to repairs that sit there for months. He has employees that have left that he never paid them their last 2 weeks of working there. He is a bad business person.

This is a nice, clean, friendly location for a service that many folks need nowadays. I brought in…read moretwo iPhones for screen replacements and the young man was very courteous and friendly. I gave him a couple of hours, and he did a great job with both devices, making sure I tested both for operability prior to leaving. My family has used other shops for screen replacements, but Simply Honest will now be our go-to location for the next occurrences like this (and I'm sure they'll be more). Thanks guys, great job well done! You've earned our repeat business!

They impressed me enough that I did call them with my issue...but here's why you need to read this…read morereview... Since I couldn't bring my computer to them due to mobility issues, they came out to my house. For only $40 they provided me with an "on site" service appointment. Since I'm located in Conroe, TX, I was thinking I probably wouldn't get anything done in just one day...so how surprised I was when within an hour from making my phone call they arrived at my doorstep! Wow what a time saver! The technician who came out was great!! Not only did he diagnose my problem and fix it on the spot, but after everything he ended up charging me only $140 instead of what some of these guys charge. I even had talked to a couple other computer folks before hand...they would give me estimates for anywhere between $125/hr & say it was gonna take them 3 hrs to get the job done. That's all fine & dandy but nooo way I We are very pleased with 911 Computer for their fast and affordable service to our PC repairs. They also offer a 60 day warranty which impressed us! Highly recommended!

I reached out to this shop to have my laptop diagnosed and repaired. I was informed that a…read morepre-payment was required to book and secure an appointment, which I had no issue with. They mentioned they would send over a payment link, but I never received anything. Unfortunately, this has been a frustrating experience. I've been trying to find a reliable place to repair my laptop, and this situation, along with another shop being closed despite showing open hours, has made the process unnecessarily difficult. Better communication and follow-through would go a long way.

They don't sell steak sauce. False advertising…read more This business continually changes names which seems a little bit shady but fair enough. It's still doing what it was doing to begin with. This is a nice cheap cell phone store right near my gym, and near one of my favourite Boba shops. We came in here to inquire and were amazed at how cheap cell phones can be these days. Having said that, a lot of the services that we're spoiled by and are used to on Verizon would not be available here, so we are left wondering about that. If you would miss them too much, it might not be worth the switch. But we would literally save over 60%.

Great service great help. Fast and efficient !!! Thank you…read moreand inexpensive. Fast and friendly help from Omar !! Thanks Omar have a great day !!!!

Hoy fui para que me arreglaran la pantalla de un Apple Watch. Me dijeron que estaría para el…read morepróximo lunes, ya que se lo tenían que llevar. Y a los 20 minutos llamé para poder cancelar mi pedido y que no le hicieran nada. Solo pasaron 20 minutos desde que salí de la tienda. Y el chico que atendió dijo que el no estaba autorizado hacer reembolso en reparación. A lo cual le dije, ustedes no han arreglado nada, solo tiene 20 minutos que salí de la tienda. Y el me dijo que lo comentaría con su jefe. Y horas después me dijo que no me podían hacer ningún reembolso, o que si quería poder escoger algo de la tienda!! Se me hace poco razonable que no te quieran cancelar el pedido en un trabajo que no han empezado y no llevaba ni 1 hora en la tienda en reloj.

John has a great service. Same day that I requested a quote- he came to my house, replaced a…read morecracked iPhone screen in his mobile lab, and it was only 60 dollars. On top of it- he had added a screen protector which was not expected at all and highly appreciated. If you need a phone repaired soon not hesitate to use his services. He was on time (arrival time was slated for 2pm and he showed up at 2:20- but gave me a 20 minute heads up at 2) then I had a new screen installed by 2:40. And so far so good. Ive had to get a new screen maybe 5 times and this was the best experience so far.

Great service. John was very polite and very friendly, he repaired my phone promptly and…read moreprofessionally. I highly recommend John!