I rarely leave negative reviews, but my experience was extremely disappointing…read more I brought my hard drive in for data recovery and was initially told it would only take a short time. Instead, the process dragged on for months. During that time, I had to constantly reach out for updates because I was almost never contacted first. Between text messages and more than 20 phone calls, I was repeatedly given new completion dates that were never met. Almost every conversation ended with another reason for the delay--whether it was recovery errors, replacement chips, syncing devices, transfer issues, emergency closures, waiting on parts, or being told it would be finished "tomorrow," "in a few hours," or "in a couple more days." Unfortunately, those promises kept getting pushed back. I understand that data recovery is complex and that unexpected problems can happen. My frustration isn't that the recovery was difficult--it's the lack of honest communication and realistic expectations. If the job was going to take months, I would have appreciated being told that from the beginning instead of repeatedly hearing that it was almost finished. I spent months following up through texts and over 20 phone calls, often being told I'd receive a callback that never came. I even rearranged my schedule multiple times to pick up the drive, only to find out it still wasn't ready. Based on my experience, I cannot recommend this business. If you decide to use them, be prepared for significant delays and make sure you get realistic timelines before leaving your equipment with them.

Needed replacement battery for iPhone, had it replaced. Satisfied with results, everyone courteous…read moreand professional. Would use again .

This place will steal your personal data and not able to repair your phone. I caught the indian guy…read moretried to reset my phone and steal my data. He can not fix the phone. This is a crime. When confronted with the issue he acted very dumb like he did not know how to fix the phone and how to do anything. DO NOT BRING YOUR PHONE HERE. THE FIX MUST FIRE THIS INDIAN GUY ASAP, BEFORE LAWSUIT IS COMING. THE SERVICE HERE WILL BECOME A NIGHTMARE.

Left a cellphone screen to be repaired. They called me saying it was done, only to come in and…read morefind that they were STILL putting the screen on and having problems. They said the edges of the phone were bent so the the screen would be hovering over the phone rather than flush and the only way to keep it on would be to get a phone case and a screen protector. So they charged me for the repair, FULL price for the case and screen protector which were already overpriced. I wish they would have called to just say they couldn't do it and saved me money or maybe I should have had them just take it off. Really terrible service and communication.

Last night my phone stopped charging, and I was sure the charging port was broken. I called this…read morerepair shop before they even opened, and he still answered, gave me a quote, and sent me directions. When I arrived, he immediately checked my phone and realized the port wasn't broken--it was just dirty. He cleaned it out, handed my phone back, and simply said, "I don't rob people." I even offered to pay him something, but he refused and just gave me his business card. Truly an honest business that deserves to be trusted and supported. I'll definitely be coming back if I ever need a repair.

Quick and efficient,I come here couple of times and never have any issue with his work.quality work…read moreand affordable.definitely recommended come visit this place.

Great customer service. Phone fixed without any issues. I was treated with respect, listened to,…read moreand didn't feel out of place due to age. This 68 year old highly recommends Ok Cellular off Will Clayton Parkway in Humble, Tx.

SCAMMERS We went to…read morethis place because the reviews were very good and it was close to my house. We brought my mom's iPhone 14 Pro Max in to have the battery replaced. Unfortunately, I'm extremely disappointed with how the situation was handled. After about 45 minutes, my mom picked up the phone and came outside. I immediately noticed something was wrong. The screen looked completely different from the original. They had replaced the original OLED display with a very cheap aftermarket LCD screen without telling us that they had damaged the original. I went back inside and told the owner that this was not the screen that was originally on the phone. He didn't seem surprised at all. He said the original screen had been damaged, but nobody had told us about this when we picked up the phone. The owner then told me he would get an OEM screen by the next day and replace it. We came back the following day, and his employees were there. Unfortunately, the replacement screen was still aftermarket and was not a genuine Apple OEM display. I specifically asked multiple times whether the replacement would be recognized as a genuine Apple part and whether there would be an "Unknown Part" notification. I was repeatedly told that it would show as an authentic Apple part. No surprise, it didn't. The phone still showed an "Unknown Part" notification for the screen. They then told me I would have to leave my mom's phone with them so they could send it somewhere to have the unknown-part issue removed. At this point, I no longer trusted them with the phone, so I decided to take the loss and leave. On top of everything else, the replacement battery they installed has been performing terribly. It actually seems to die faster than the original Apple battery that was already in the phone for approximately four years. Based on its performance, I have serious concerns about the quality of the replacement battery they installed. What also bothered me was that they didn't even offer any kind of discount or compensation for the inconvenience. I asked if they could lower the price I had already paid for the battery replacement considering what had happened, and they said absolutely not. Now my mom's phone has both an "Unknown Part" notification for the battery and an "Unknown Part" notification for the screen. The worst part of this entire experience is that they damaged my mom's original genuine Apple screen and then tried to act like it was no big deal. If they had simply been honest with us from the beginning, this review would have been completely different. I understand that accidents happen. What I don't understand is damaging an original part, failing to tell the customer, installing an aftermarket replacement, repeatedly assuring the customer that the replacement was genuine when it wasn't, installing a battery that has performed worse than the four-year-old original, and then refusing to offer even a partial refund or discount for the inconvenience. I would not step foot in here again.

Great customer service awesome price and great quality!!! The selection of phone cases was…read moreincredibly impressive! They carry name brands and private label products. They have phone cases with accessories! And various other products!

Experience 10/10 , the price was great ! Definitely recommend if u need to fix a phoneread more

Great service and fixed same day. Tech was very nice and explained everything. Made the process…read morevery easy.

From the owner: At iFixuBreak we strive to give the best customer service and quality repair. We repair and unlock…read morevarious kind of phones and tablets. iPhones are done on the spot within 15 minutes. For any questions or quotes, please give us a call at (832)420042.

I highly recommend trying this place! I was in and out in less than 30 min and I didn't even think…read moremy badly-cracked screen was even fixable! Now it looks like I have a brand-new phone, and this company has the best prices in town! I shopped around and it definitely is the most affordable! I even got a screen protector and new case for $25 !! Lots of cute options for cases! Shez was so friendly and great customer service !! I will definitely be back!

great and speedy turnaround for the repairs unfortunately the vendor is no longer openread more