AT&T has nonexistent service in Waddell, Buckeye and a large part of Surprise. They are doing…read morenothing to correct or improve it. Pass on using their services unless you want to see SOS instead of a connection. Horrible service.

Very BAD, bait and switch sales tactics. On approximately…read more1/5/2022, I was shopping in a Target Store located at 9830 W Lower Buckeye Rd, Tolleson, AZ 85353 and was approached by a AT&T salesperson who had a booth in the electronics department. I originally was told in December by a salesperson in Target that I would be charged $110 a month for the phone service and get 4 new Pixel 6 phones included in the payment. The only upfront fee would be for the taxes which I was told was $254.56 and I paid that at the time. I was then sent a bill for $500. I called to ask why I was being charged that amount. The customer service agent on the phone told be the original amount I was offered was not possible. I would however be eligible to have the same plan for $126 a month; to which I agreed. I received a new bill for $276.15. On 3/8/2022, I called AT&T again; And was told it was not resolved yet. On 3/9/2022 I paid for an amount the was noted on my account as past due for $96.81 On 3/22/2022 I was charged $258.68. I called AT&T and was told they are still reviewing; and will return my inquiry within 5 business days for resolution

Great guy and very good service i needed my phone fixed as soon as possible and he got it done!read more

fast and efficient mobile repair. fixed my cracked screen on my iPhone. great communication.read more

I believe the manager's name is Jesus? I had a small interaction with him stating that I would…read morelike to switch carriers soon. He was very professional, personable and wanted to help. The following week I walked in the store a young lady stated they were not quite open and I stated I would return later. I went a few days later and again she just carried an attitude like she just was interested in helping. Very sad for the business owner of this store. I went to Frys next door and switched, lowered my bill with AT&T with the vendors who VERY helpful.

The customer service is horrible, the employees don't look at you while they're talking, they're…read morenot knowledgeable about the promotions going on, back like they don't want to work, it was two Latinas that give you a stank look when you walk in. They need to hire new people ASAP. The store is never going to have business with the way they promote the business.

I first went to a T-Mobile at a different location with issues with my 90 yr old mother's phone…read more Without looking at it to see if there was anything that could be done they said they couldn't help. Next we made an appointment with the Apple Store. Let me just say they're not geniuses there. So then we came to this location and spoke with a young lady named Cheyenne(sp). She went out of her way to help us. She explained and worked with us so my mom could use her iPhone. I wrote a review for the Apple Store and said that they should hire this young lady. She's intelligent, empathetic and helpful. Had great experiences at this location. First got help from a young lady named Cheyenne who helped my 90 yr old mother with her phone that an Apple genius couldn't help with. Today 03/04/2026 we went there again since we had such a great experience previously. Today we were helped by two young people. The second person by the name of Genesis. She was extremely helpful and friendly. She made our experience seamless. Anytime we need anything we need with T-Mobile we will definitely come to this location.

They were blaring music when I walked in and not paying attention to the customers one of the floor…read moreworkers was pretending to be busy while I stood there and waited for service. Finally, somebody approached me, asked if they could help me and then put me on a waiting list when She could've clearly helped out so I left. there's other locations that do better and I know this location can do better.

If I could give them a 10 star review I would the salesmans name was Jack he help me out on the…read morebest deal on a phone for my daughter he also got me the best deal on a phone case and charger I would highly recommend this business for anyone looking for a phone service or new phone.

I ordered some items on Wish to be picked up. When I arived at 17:56 (had some trouble parking),…read morethey had already closed. This was still in their business hours, yet the store was dark and empty, and locked.

Copied from my google review:…read more I brought an iPhone 14 in here for repair for my boss a few weeks ago. The screen was completely shattered and we wanted a new screen. $375 later for an 'apple certified' screen that isn't actually apple certified, the phone just reboot itself every 5-10 minutes. I brought it in again and they redid the screen and said there was nothing wrong with that they did and everything was fine it had to have been a different issue. I took it to a different repair shop, and that repair shop just called me after having the phone for a week. This repair shop lost one of the sensors when putting the phone back together. Instead of letting me know and fixing it, they told me multiple times it was fine. I have a very strong feeling they scammed me. Edit in response to the owners reply: I asked the other repair shop if it was likely to have happened when the screen broke /just to give your company the benefit of the doubt/ and their repair man said it was highly unlikely and the only way he has ever seen that piece completely missing (not just broken) was via improper replacement. He followed up by saying it was either thrown away carelessly upon removal or torn and your repair man thought it was okay to return the phone without it. He also let me know you did not add new waterproof adhesive and just used what was left on the phone to stick the screen on. Not only that, but over 10 screws were ALSO missing from the inside of the phone. Every single step of this repair was met with carelessness and an inability to do ones job properly. Just responding to a google review is not enough. I do not want a discount off of any future services as I will absolutely never trust you or your company with a thousand dollar device ever again. Call the number left on the voicemail to remedy the situation, don't extend a discount that will absolutely never be used. You can do a partial refund of the exorbitant amount I paid to get back a paperweight.

Brought my iPad in to get the screen replaced. Charged me $120 to replace and when I got it back it…read morewith the replacement screen, it was all scratched up not even a new screen for $120. Ok whatever at least the screen works now. 2 days later I'm watching on the iPad not even touching it and the screen goes all wacky just like the first time. I brought it back in because I was still in the 15 day warranty window they've provided after replacement. I take it in and the owner tells me "I can fix it for $80"....but wait it's only been 2 days since replacement so it should be covered by warranty. "No that's only if the screen works but the buttons don't" wait what the screen is still messed up without any fault of my own doing. " I can replace the screen again for $80" hell no I am not getting robbed of my money twice! Might as well have bought a whole new iPad by this point, waste of time and money. Do not go here for any screen repairs, my situation didn't get better, it got worse. ZERO STARS.

The girl in the stor told us my little brother was approved for 1500 and then tried to charge 300…read moreto activate the phone , we knew she was lien i said no thanks and went down the street and go two iphones and paid 109.87 on each one and a applr watch was added on for free .... im under the impression if i was hispanic she would have helped me no issue but since we where black she thought we didnt know our shit and tried to rip us off .... i went back to ask why but lost interest and just know she was trying to scam me

I had gone to other stores before and the girls working the counters are usually too busy and self…read moreobserved but the girls here are really nice and helpful. They go above and beyond to get you the help you need especially for older folks who don't have anyone at home to help them. I highly recommend it here