Our WiFi was almost nonexistent....the signal was sparse and elusive at best. I'd pray for moments…read morewhen I could piggy back on the neighbors WiFi but hunkering down in my backyard with my IPad and blanket late at night caused some pretty serious suspicion from both my neighbors. We tried a number of methods to solve our networking issues. strategically placing TVs, games and screens in "HOT" locations. We purchased extenders and the Netgear batwing 8000X super modem that is so powerful it might cause mutations and be illegal in other countries. Soon The west side of the house was deemed the Black Hole of WiFi death. After some research we hired Data Doctors. THEY ARE Amazing. The fixed our WiFi added hot spots throughout the house and set up the kids network from the adults so that I can snack down their WiFi at a moments notice! No more waiting for things to load or download or print! I'm having to kick the neighbor kids off our WiFi now! No more black hole of death!

I hope I won't get anyone in trouble, but the reason for this great review is the advice I got over…read morethe phone. I can't remember who I talked to, but I told him what I was thinking about changing out my own failing SD hard drive on my laptop because Dell told me they no longer support the laptop. He told me Data Doctor prices, what else would go into it (e.g., getting Windows back on the computer), and that if I couldn't do it myself, Data Doctors was there for me. He didn't exactly tell me to go for it, but he definitely gave me the confidence to know I was on the right track. I was able to save myself 100s of dollars by doing it myself. So, if I ever CAN'T do it myself, I'm definitely going to Data Doctors because this experience really spoke to their integrity and the type of business they run. Thank you!!

So you need computer help huh? But seeing someone about computer help is like going to see a…read moredentist or a mechanic, they can tell you something's wrong or what needs to be done but do you really trust they are looking out for your interest and not theirs?! Are you worried it's gonna take ages to get in to see them?! Are you worried about making the mortgage payment AND paying for the computer repair. So if those are your concerns you should take your trust issues and not walk but RUN to go see Tom. He has been helping me out of sticky computer situations for probably a decade now - I trust him implicitly and he will not only go the extra mile but will straight up tell you when you passed the last mile and it's time to just give up. And mourn the loss - of data or documents or computer - with you. Not enough stars to rate Tom, he is one of the good guys. (And if you need a therapist for those trust issues, let me know, have a good one of those too!)

I've had two experiences with Tom. The first experience was a couple years ago and I had an…read moreexternal hard drive that failed on me. He was able to skillfully and brilliantly secure the data and retrieve my video files for my documentary project. Recently, I dropped a hard drive in an airport and it was damaged beyond repair. I took it to Tom in the slim chance that he could produce magic. Unfortunately, due to my negligence, it was unrepairable. Tom was able to verify that and did't even charge me. He did offer alternative third-party advice. I highly recommend Chandler Data Professionals!

I had a corrupted SD card from a recent vacation, and all my photos were on there. I sent it to…read moreSalvageData, and within days, I had all my pictures back. Couldn't have asked for a better experience.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

Mike was great to work with. He was up front with all the prices and was in constant communication…read morewith me. He stayed with in the budget discussed and gave me additional services, free of charge. Once the work was completed, he thoroughly explained all of his work and gave advice on how to properly maintain my gaming machine. He was always polite, respectful and demonstrated high levels of expertise. I would highly recommend him.

Took multiple times computer for repairs. spent hundreds of dollars and computer still doesn't…read morework. Try contact last few times but no more respond. Bad experience. Don't recommend

Had a really great experience with the repair for my 2011 Macbook Pro. I had tried to fix my…read moremachine myself but realized I might have had a hardware issue so I looked up well-rated Mac repair shops. I initially found The Mac Surgeon on Thumbtack. Ted was extremely professional and respectful. When I reached out, he responded immediately and set up a time to come out to my apartment to do a diagnostic. He's got years of experience as an Apple Certified technician and made sure to explain all the steps of the diagnostic test as we went along to show me the problems. I ended up having to replace my logic board and he said he would order the part for me and install at another date. When he returned, he made sure to sanitize the workspace, his tools, and methodically cleaned my machine as he installed the part. It ended up taking about an hour but he's very amicable so it was a pleasant experience. I ended up paying for a diagnostic + cost of the part + his labor and it was cheaper than going to a brick and mortar. Since he came to my apartment on my schedule I thought it was great. Ted also said I can reach out if I had any issues with the part. Highly recommend his service and won't hesitate to contact him for another job if I have any more problems in the future.

If I could rate NO STARS I would do it. THIS PLACE IS OVERPRICED AND PROVIDES VERY POOR SERVICE!!!…read more I have 2 experiences at Data Doctors, and BOTH of them are poor: 1) My hard drive on my HP froze up. Took my pc to another vendor who diagnosed it FOR FREE. They told me the fee would be about $1k to fit it, but said they could retrieve all my data. Since my employer was going to pay for it, I decided to take it to Data Doctors because of the reviews I had seen, and since they have so many locations around town. When I took my pc in, it was a $100 NON-REFUNDABLE fee just to look at it, and they had my pc for several days before telling me they thought they could retrieve my data for about the same price ($10 higher than the other vendor). Since the $100 was non-refundable (and would apply towards the cost to fix) I decided to go with Data Doctors - BIG MISTAKE. DD told me it would take 2 weeks to get my pc fixed - it took nearly a month and most of the updates I received were at my urging on wanting to know what the status of my case was? Once the month came and went they told me they could NOT fix my pc. I told them how dissatisfied I was with their service and they refunded me the $100, which was rightful due to all the time they had my pc and my status-finding efforts. That is the one good thing I could say. 2) I got a new pc (Sony Vaio) and inserted an adapter which I thought would fit okay (it fit into the above HP) but turned out it didn't. Again went to Data Doctors to get help removing it. The counter rep there was not helpful at all - he wouldn't even touch it - said I would need to leave it there for a $100 minimum fee and said they would try not to damage my pc(?) I was quite disgusted and I left. I realized at that point that Data Doctors is not there to help, they are in this business to MAKE MONEY, and they don't care about the customer (at least not this one). After I left Data Doctors I did a Google maps search and found another vendor close by - WHAT A GREAT SURPRISE! I walked in with my Vaio and within 15 minutes the owner had removed the adapter from my pc with very little effort and - NO CHARGE. I will never go to Data Doctors again. The other vendor gave me his best effort and set me on the road again, and I very much appreciated his time and his appreciation of my time in stopping by. Whereas Data Doctors never thanked me, they only wanted my money, and certainly not my respect or my loyalty.

Where do you go when you want to date a doctor? Data Doctors!…read more No but actually they are really friendly and helpful.

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Hi! I am reading on YELP so many nice comments about your…read morework! So, I would like to bring my HP desktop which I bought about 2-3 years ago at Best Buy! A few days ago my grandson ( 7 years old )used without my permission that computer and changed software or "who knows what"! It doesn't work anymore! I don't know to fix that problem and I believe someone knowledgeable like you can help me! Thank you in advance! Sincerely, Dragan PS So this is my message to DESERT COMPUTER SOLUTIONS! Waiting to see what is going to happened! I NEEDED TO PAY $39.00 FOR OBSERVATION! And additional $139 to be fully fixed! So $180 for something that someone ( in this case - older grandson) touched on keyboard and made problem! Conclusion is : GRANDKIDS ARE MOST BEAUTIFUL THINGS BUT DON'T GIVE THEM TO TOUCH A COMPUTER ! LOL

I'll start out by saying Chris is the man!! I've always tried to save money by being a "YouTube…read moreHero" and that can sometimes backfire. I decided to replace the battery on my iPad Air myself and managed to cross a thread on the screw holding the battery connection down...critical failure to say the leas. I took it into Chris who took it to the back room and worked his magic...he managed to get it screwed down and saved my butt big time!! I can't thank him enough. I asked him how much it would've cost to allow him to do it and it wasn't much more than I paid in parts, let alone time and headache. Lesson of the day, spend the extra few bucks to have a professional like Chris do it.

Got mixed estimates of how long it would take to replace my phone battery. I was told 15-30 and it…read moretook an hour. Their quote beat out everyone else, and service was alright, but it may be on its way down. They have pre owned iPhones for sale, but not more than 10-15 at a time. Cool place to check out, but not very uptempo in terms of service.