This Business is Top Notch when it comes to Customer Service! They replaced the screen in my new…read moreiPhone while I waited! The do all types of repairs on phones and tablets! They also Buy used Cell Phones and have a large inventory of new and refurbished phones for all carriers! The also have Carrier Unlock Services you can pay for and Account Lock Out Services! I know I'd rather just pay them to get my phone unlocked if I forgot the password! The 2 guys who work here are awesome and super helpful! They also have a large inventory of accessories from headphones to cases so go check them out!!!

As malls go, it's not bad. Losing anchors like most other malls and competition from the internet…read moreis hurting it, but there's still a lot of activity and great stores and people at the mall. The food court has great options, especially the Asian offerings, and a salad stand, in addition to being well kept and clean. I would ignore the people bashing it on crime and safety. Things can happen everywhere, and I'm sure there have been incidents at this mall, like many others. That said, I have been there with my kids, and work associates, to shop and eat on dozens of occasions per year going back 2 decades, and I've never witnessed ANY violence there. In addition, I've never had one homeless person accost me for a handout. Now randomly around town outside the mall, sure. But not so much as in the parking lot. I would take a hard look at the negative reviews, and the people posting them. Axes to grind for maybe all the wrong reasons must be suspected. Wrong place, wrong time? Or hanging out with the people causing the trouble and blaming the mall? Hmmmm.

The mall used to be my favorite place to go growing up it was full and fun and there was so much in…read moreit but now it's like a ghost mall the food court is still good and hot topic is still good but that's it i still go sometime though.

5 Star business! Robert has helped me out multiple times, and is a consummate professional, always…read morea pleasure to work with him! He also, helped me save quite a few dollars by catching that my old case had a warranty on it and helping me get into a new one. Appreciate the new screen, case, and wonderful service... Will be back! Originally posted on google reviews where they are rated MUCH higher, therefore I felt the need, to bring my recent experience with the yelp community after coming across the wildly low possibly upsubstantiated low rating. Breaking iPhones is expensive deal with. CPR charges very fair market aligned prices after looking into other companies with similar services. I have had, MULTIPLE GREAT EXPERIENCES WITH CPR, while growing up in WV and visiting my parents in recent years/months.

Took my iPhone 11 here for a screen replacement. When they called after it was done they tried…read moretelling me that the wifi antenna was broken and i needed to pay $140 MORE to have it fixed. I picked it up and it set up perfectly fine. Not to mention the screen that was put on is "unknown" (not an apple part) which would be perfectly fine but my faceID now isnt working either. The only thing positive i can say is the employees were kind and the screen itself looks and works fine besides the faceID. Fully convinced they tried to play me for more money though.

I took my phone to Unplugged Wireless and they were able to fix the problem quickly, and…read moreaffordably. I've known several people who have taken their phones in for screen replacements and other issues. I have never heard a negative word about this place.

I was not informed that this is a third party store. The manager Jonathan was very helpful. One of…read morethe employees needs to dress more appropriately for dealing with the public. I was very disappointed in the way they were dressed.

John D. was very knowledgeable and helpful when I purchased my I-phone and then when I decided to…read moreadd a watch to my account. I received great deals on both items and would highly recommend him to anyone needing a new phone or to just upgrade to the newest release. He knows his stuff! AAA+++

Why do I have you ?????? Yes I enjoy the Wi-Fi but Everytime I turn my TV on for cable I get a "…read morethe changes to your settings could not be saved please try again later" wtf am I trying for cable ??? A black box I have to press ok on every 30secs. WTF do you do for me that no other Wi-Fi company can do. Yes I unplugged my box I reset it. So please tell me what do you do for me as a customer that I can't get else where?

By far the biggest rip off, the WORST customer service. Actually there is zero customer service…read more They just treat you as a consumer avoid at all costs caution caution caution stay away from this provider. Any of the other providers are better than this one. One star is overrated.

My wife and I visited this AT&T store to buy a phone service plan for her handicapped brother…read more We had no idea where to start. That is when we met Andrew Cochran and he took over from there. Andrew went above and beyond what was required of him to help us. Andrew was very patient with us and guided us through the process. He was awesome! It is employees like Andrew that will keep me coming back to AT&T! We had an excellent experience. Gary & Sandy

Do you enjoy long waits? Then the AT&T store in Kanawha City is for you…read more The employees are waiting on customers, but they are spending too much time in idle chitchat with customers. After a 40 minute wait, we are no closer to getting a new phone.

Bane of malls: overpriced everything because they have to pay lot fees. There is a diversity of…read morestores and things in stores you'd be hard pressed to find in other places, whether it be a certain boxset from an entertainment store or a certain brand/kind of clothes, etc. But honestly, online is very much so the way to go. Even after shipping it'd beat paying the kinds of prices here, excluding the gas you used to get there and/or if you paid to park in the garage. I completely understand why malls are a dying. It lacks expediency now due to online and this setup of outlets proves that so much.