buyer beware ! I was offered a promotion and 3 days after my…read morebill increased, the promotion was not honored they assured me it would be corrected and kept me on the hook until after the 30 day return policy had expired, then ghosted me I have reached out to this store , Verizon corporate and the CEO I'm assured it will be corrected and they never do, or follow up with me stay away from this Verizon store as they will straight out misinform you real bait and switch tactics

Calling all Verizon users......anyone in the surrounding Palmyra, Lake Monticello and…read moreCharlottesville areas. If you need a new phone or want to review your cell service to see if you have the best plan for you or your family......Go see Lucas at Palmyra Verizon Wireless on Turkey Sag behind the Shell gas station.******look, I know someone out is thinking I work for Verizon and I'm trying to boost sells "you are so wrong". Housewife married to active duty military with 4 kids. 10-09-15 we went in to look over plan and make changes to 6 lines.......this process was time consuming but so worth it. Lucas was patient and helpful "so, so helpful". He was funny and very polite.....even though he was busy with us he would always stop to greet the next person coming through the door. He will find you the best deal "I promise".....so good deal, right price and fun time getting it all......Lucas is the person to see!!!!!

Why the fvck do I need to be home for the repairman to fix a line the county dug up placing a…read moreculvert 1/4 mile from my house?

Centurylink is evil...lol...I gave them so much money for a service that they couldn't provide me,…read more(they said I'd get 10bps ...Max I got 2.8bps for like $130 per month) because I lived in an area that was monopolized by them. Our entire community was outraged by the lack of service and price. I'm shocked that the FCC hasn't shut them down...Then...somehow, Brightspeed got involved, and it took a year for them to stop hounding me after I moved from my home and paid my bills...I couldn't get ahold of billing. I would call Centurylink to figure out why I was still having to pay, they said to call Brightspeed, so I would call Brightspeed and I would be told I had no account to pay...but they continued to bill me and add late fees, and I was paid up! My credit score dropped during this time as well (for their mistake!)...Infuriating...I was getting phone calls 2-3x for per day for a year from collections...the only thing that made them stop was I finally said..."Okay...you all say you will escalate this...you've been saying this for a year, but I continue to get calls. So while I'm on the phone with you, I'm letting you know that I just hit send on my complaint to the FCC". The gal on the phone said, "No, please do not contact the FCC". I said, "Too late." Within a week, I received information from the FCC that Brightspeed would write them a letter explaining how they solved my problem." Then, bing-bang-boom...my problem was solved. the phone calls and the harassment finally stopped. Thank you FCC for protecting the consumer from companies like this! I wish I had $10k for every harassing phone from them...It was a headache and a frustration every day of my life for a year.

EXXELLENT SERVISE, T-MOBILE!!!! We switched from US cellular in last December & got so much better…read moreprices! My special, heart felt thanks to Zyenn (international phone program), Nelson (rebate department)!! I hope, you are still with T-Mobile! I am asking management of T-Mobile for special recognition for those professionals: besides much lower monthly payments, I got almost $1000 in rebates!!!! I do not know any other phone company, that could be that generous! Customer service is also second to none: I got immediate professional help & attention from technical support! We are one year with the company & very happy! Paul & Tamara L.

i switched from AT&T because I got a better price and t mobile was very helpful getting my account…read moreset up etc but customer service is less. They do not answer phone or texts, you have to go in and wait. As I remember if there was something minor wrong with a device AT&T would fix it or give advice. Well one of our phones got wet and stopped working properly and I went by to see if they could give suggestions. Their only advice was that older phones are not water resistant and that they could put me in a new one for only $31 a month, total $729. Well I went home and looked for fixes from my friend Google and now phone is good as new.

Absolutely amazing experience with this team. It's sometimes hit or miss when selecting a…read morevendor/contractor, but this was a home run. Work was high quality all the way from initial contract through final installation. If I need any service that falls under their umbrella in the future, I will have no hesitation hiring them again.

Wonderful company.. did all are work on time and the price was the best out there.. started and…read morefinished with time to spare.. would highly recommend them.. good company

Don't come here unless you have an appt. Waited for 30 min to be helped. The person helping me was…read morenice, but didn't seem to know what she was doing. She asked the other employees multiple times for help. Then she attempted to return my item 3-4 times and disappeared to talk to her manager. It took another 30 min to finally return the item. It shouldn't take an hour to return a phone protector!

Yes, my visit could have been better. Alicia did assist me between complaining to another staff…read moremember about their managers in front of me. Plus, answering her watch frequently was disrespectfu. Her attitude was flat, on the edge of rude. I gave her 2 stars because she did assist me in resolving my email issue. Another issue she did ask for help from another staff member. He said I couldn't do what I wanted (writing instead of typing). When I answerved, "ridiculous" he did explore then showed Alicia begrudgingly how I could write my texts. I accomplished my mission at Tmobile. I'm sad for Alicia and other staff, to complain publicly about their internal unhappiness.