We always find what we need at Batteries Plus in Charlottesville, Va., and the staff is so helpful…read more Recently, In May, I was buying batteries (on a good sale) and having trouble with my cell phone - a problem that even Tracfone was unable to solve. I asked THOMAS about it and he correctly solved the problem in just a few minutes by telling me what to do - without charging me for the advice (!).. As soon as I got home, I followed his advice - and guess what - my Tracfone cell phone is now working perfectly and doing what I want it to do. THOMAS was a lifesaver!! Thank you so much - and also for being there when we need good batteries. Annie and Mack Rowe, Madison, Va.

I usually have pretty negative experiences with watch/ battery places.. but this location is…read moreamazing. The wait time is never really long and their service is awesome!! I went in to replace my watch battery, not knowing anything about the model or make.. but he took care of it on his own, VERY QUICKLY and PROFESSIONALLY. I also went in (a few months later) to change the battery on my car keys, and had a similarly positive experience. They were also very clear and upfront about the price estimate, which i appreciated very much.

T-Mobile Sucks! T-Moble Sucks!…read moreThey were running an upgrade to the new iPhone back in December, and the manager told me I was eligible. I exchanged my iPhone 12 Pro for the 16 Pro, it was supposed to be an even exchange. When I got my bill, they were charging me $40 for the new phone a month. They would do nothing about it, although I was told they fired the manager who did the upgrade for me for doing things like this. They told me the only way I could get the phone for free was to upgrade to a different plan, which is $40 more, so I'm still paying for the phone in a different way. The new plan has free Netflix and Apple TV. I do not need those. I would never recommend T-Mobile to anyone. As I am looking at their reviews, lot of people have had similar problems with them.

T-Mobile is great!!!! Their prices are within reason and they are always looking for new ways to…read moreimprove. This company is very community/customer oriented and it shows with their involvement I've personally seen. Just today, I found out that they are offering internet/modem's so if your already wireless customer, why not add that to your package. I'm so glad that T-Mobile came to our town. Their service has been great!!!!

Ok - I went to this company because they are an Apple Certified repair…read more business. To my dismay, I read multiple negative reviews and with great trepidation, I surrendered my phone. I am happy to say that my experience at Cavalier was an excellent one. They were polite and thorough and even in follow up calls on another matter, they offered sound and knowledgeable advice. Shane (the tech I worked with) clearly knows his stuff and conveyed his knowledge in a way so as not be off putting. I think they are aware that they have a bit of a reputation to fix and are anxious to do so. I will use this company again. Kent Raine

They're always very slow at repairing the computers and often will not tell you something is going…read moreto cost money til after they do it. And often their fixes just break later

We went in. We found a used game. We purchased it. We declined the warranty. We got a weird look…read morefor this. But otherwise, it all went to plan.

Albeit somewhat disorganized (only store in the city while constantly busy), granted my price match…read morewhen another big box store in the area would not. Good job to the employees. Always welcoming.

No matter how I temper my expectations this branch always manages to disappoint…read more Arrived twenty minutes to six this evening, six being the closing time shown on the sign posted on the locked door. Crystal was at the station she normally uses at the rear of the store with an individual appearing more to be associate than customer from their relative positioning. While I think I was seen at the door no effort was made for accommodation. At least by being shut out I wasn't subjected to the uncertainties of Crystal's level of customer attention.

Being a small business owner myself, I am not one to leave a negative review, I feel like if you…read morehave an issue you come back to the business and try to resolve it. After 7 months, many trips and phone calls, to Krystal, the manager at the Zion Crossroads store, I had been told many times they were trying to correct the problem, it has not been. I talked with the area manager, Hunter Perkinson and was again assured he would look into everything and be back in touch. Of course I have not heard back from him. Verizon is too large of a company and doesn't care to help small business owners. I'm sorry to say after 20 plus years with Verizon we will be switching our service.

Laura and Chris are absolutely amazing and patient. Kind and friendly. Laura knew exactly what I…read moreliked

Easily one of the worst optacle shops in Charlottesville. This review is directed primarily at the…read morestaff (Michelle) and their [inability] to handle any sort of issue that a customer may have. I had my suglasses tuned up by one of the "associates" at the Barracks location, where the the lenses were broken within 5 minutes of handling. Since the frame was discontinued, I was offered very limited options as far as replacements. Long story short - my sunglasses were broken and was given an insulting 10% discount on my next purchase. I would consider playing "frogger" on I-495 before ever going into that shop again.

Do NOT go here for a new watch battery! Awful service, took forever, rudeness and inefficiency, and…read morecost $79 (and $35 for the return of a watch they did no work on); another place in Stonefield takes much less time and charges $25.

I purchased a 90$ necklace for my daughters graduation. It arrived with a tangled chain but we…read moreoverlooked that because she really wanted to wear it to graduation. Two weeks later the chain broke and the pendant was lost. I contacted Jared and was passed around, each person saying that there was nothing they could do. I will never purchase anything from them again nor do I recommend anyone else shopping here. They would rather have negative reviews rather than make the situation right. Maybe if I had spent more they would have cared, but they certainly could care less that my daughter is crushed over something very sentimental to her. I hope no one else goes through this. I work very hard for my money and it's sad that they could care less. I was just about to get my wedding rings through them, I guess it's a blessing this happened.

I am very dissatisfy with their service ! Epic fail! Truly…read moreincompetent ! I don't like dealing with them ! I order glasses 31 December ! Delivery date was 13 January ! It's 24 January . I order the glasses at pan top ! They guarantee me that the glasses would be at the barracks road location The were not ! Excruciating ! I work out of town so it's difficult for me to get to the office in pan tops ! Please go somewhere else and spare you the headache ! I drove an half an hour ! The staff was not helpful!

Pantops Branch: I…read morechose the Pantops (Peter Jefferson Pkwy) office after discovering that it was much closer to where I live. I had already visited other MyEyeDr offices to shop and compare, as I was looking to get a backup pair of prescription sunglasses. I found most of the other offices far more customer-friendly than this one. With the exception of Avory, who was most impressive in her courtesy, professionalism and superb customer service skills, I found the front staff lacking in their approach to customer service. Unfortunately, I did not have an opportunity to work with Avory. However, I continually observed her performance with other customers while I was working with Rashonda. Avory genuinely seemed happy to be working there and always verbally welcomed guests as they entered the office. Other staff appeared to have a perfunctory "just going through the motions" attitude about their work. I am rating this office three stars, rather than only two stars, because everyone seemed to be technically competent in their trade. Thus, if you care only about technical proficiency, then this office is fine. But if you're like me and you want not only technical competence from your eye doctor experience, but a friendly, engaging interaction where you feel welcomed and glad you came, then I don't think the Pantops (Jefferson Parkwy) office is your best option. If you are lucky to work with Avory, then you should walk away feeling very pleased with your experience. Otherwise, with the other front staff, I recommend looking elsewhere. I certainly plan to choose another MyEyeDr office after I pick up my current pair of sunglasses soon! Thank you, Avory, for setting a good role-modeling example for your colleagues. I hope they will heed your example of stellar, professional and friendly customer service! ******* Shenandoah Titus, Esq. Chief Counsel, Police Oversight USA www.policeoversight.us