Unacceptably incompetent manager to the point where we were considering filing a police report…read more Traded in a phone and was told the "printer was broken" and that a receipt would be emailed to me. I never received an email and a few weeks later we find out (via our bill) that the phone credit was never applied to our account. So we obviously assumed the phone was stolen by AT&T employees and had to engage in a stressful back and forth over weeks with AT&T support escalating all the way to a regional manager to finally get to a resolution. Please do yourself a favor and go to the AT&T store in Collegeville or King of Prussia. Driving the extra 10 minutes will potentially save you weeks of completely unnecessary stress and worry. And please remember to ALWAYS get a receipt for any trade-in or any transaction you have with these shady stores that couldn't care less about "customer service." It's not the 90s anymore...

The customer service I received from the associates in thus store was absolutely horrible. They…read morewere unprofessional and rude. I would highly recommend NOT going to this store if you need help with anything. Their quick to try and sell you everything and anything but when it comes to helping you with a problem they act like they can not be bothered. When the associate called his manager I could hear his manager screaming at him through the phone and he wasn't even on speaker phone

I came in with my husband to get his phone fixed. We didn't know what to expect but had such a…read moregreat experience! We were greeted quickly with prompt diagnosis of the phone's problem. We were told that if the fix didn't solve the problem, that we wouldn't be charged for the first attempt to fix. Luckily, the first fix was what was needed, so we were in and out in about 15 minutes! Service was so friendly with expert advice. I would absolutely return next time I have a tech issue!

Your friendly neighborhood tech wizards! It's nice to have people so close to the community that…read moreare there to help you figure out what's wrong and their price to fix it, which is all you can really ask. I'm not saying the prices are the best, for example I had a bloated battery that the OEM manufacturer was quoting around $150 to replace labor and shipping included. I was quoted around $199 here, so not far off, but laptop battery replacement is actually something you can do yourself really easily so I bought the SKU from Amazon for ~$70 and already have a T5 and Phillips driver at home which I used to take the old battery out. But anyway I was using the wrong screwdriver (T4) and as a result couldn't get a stubborn screw out of the bottom to open up my laptop, and this was my problem and I was willing to pay for someone to be able to solve my absurdly trivial problem. You know, nothing ridiculous because I knew it probably wouldn't take too much effort but nothings free right? Wrong. First of all the really nice thing is diagnostic is free. So for them to tell you what's wrong and how much they will charge to fix it is $0, and since it was such a simple fix, they refused to charge me a penny. And that leaves you with a nice feeling in your heart so it's somewhere that I'm not scared to come back to and ask for help again. What's important to know is that these guys aren't that sketchy shop looking to nickel and dime you. You'll pay a fair price.

Had looked online for a repair business, called several but no good results. Called them all and…read morethey were not very helpful. Then I called INpersonPC for what I thought was a fried hard drive. Maurice answered the phone after 2 rings. He walked me through a few steps and it was fixed. Amazing! Great service, great people and quick on their feet. Thank You Maurice! Tony, in West Chester

INpersonPC is amazing and Maurice really knows his stuff. He is extremely knowledgeable with just…read moreabout every computer problem one might have. He was prompt in response to my call, I had a computer virus and could not get my computer to work he was able to fix my problem and had my computer running like new and on other occasion my printer would not print anything from my computer he was able to fix it in no time over the phone. His service call is well worth the price with any computer problem or just a tune up for your computer. Thank you, for your prompt and professional service. Alan Conkling

I had LAN ports in my home that weren't working and I reached out to Chris on the issue. What a…read moregentleman! He advised me over the phone, guided me so I could self resolve the issue and then reached out a week later to find out whether the issue was resolved. It's rare these days for anyone to do that..and it just shows what a remarkable professional Chris is. He's knowledgeable, professional and just a good human being. He's first on my list when I need to engage a professional for technology services.

Chris Taylor has consulted for 2 decades in my mental health practice:…read more 1. His deep knowledge informs selecting new equipment as needed 2. He skillfully analyzes concerns either remotely or in person 3. Professional charges for services are fair and worth the investment Judith Coche Anderson, Ph.D,A.B.P.P.,retired Clinical Psychologist

Nice guy. Very safe and well established. Great quality and very quick repair at the best price in…read morePhilly. Family owned. Never go to UBreakIFix. 3 times the price of A&R.

Using a mobile cell phone service makes sense, esp. for me & my elder relatives. This cell phone…read moreguy has patience for the elder customer when we in the family have given cellphone tutorials and we younger family members are just "DONE" and have run out of time. We can't explain the equipment/ technology anymore..to "Auntie or "Bro " who now is easily frustrated and tired. But the phone is not working like it was + I know my people are quite capable of still learning. One is never to old Thanks Cell Phone Guy... for being patient with my folks.,You have saved me and my family. :0)

After encountering laptop issues, I utilized Thumbtack and discovered KombDev. Anthony promptly…read morereached out to me after I provided my details, and we discussed the problems with my laptop, as well as my desired fixes. Following the scheduling of an appointment, Anthony arrived punctually and showcased a high level of professionalism. Demonstrating great expertise, he efficiently worked on my laptop after I explained the issues. Despite requiring some time, he successfully revamped my laptop to a like-new state. Anthony skillfully addressed all the existing problems and even implemented simpler operational methods for me, which I struggle with. His composed and knowledgeable approach was truly commendable, making him a valuable asset to the company. I am grateful for his patience and exceptional se

Anthony came to my home within one day and fixed a printer's connection to my home network which…read morehad plagued me for years! Professional, mannerly and high expertise. Highly recommend him for it and all hardware needs.

Lex At Unparalleled Source helped us source AI automation…read more We wanted to add some AI automation but honestly didn't know where to start. Unparalleled Source helped us figure out what we actually needed, then connected us with vendors who could handle it. They explained everything in plain language and didn't overcomplicate the process, which was huge for us. They also helped get our email sorted out with filtering and automation through their preferred IT vendor, who did a great job. They gave us about five different options, but we ended up trusting their recommendation--and I'm glad we did. Now we're already working on a new project to optimize our marketing. Their consultations are top-notch.

True business management consultants, Unparalleled Source has provided excellent customer service…read more I am saving now 35% to 40% on my phone and data services versus retail in Indianapolis, Indiana.