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    Verizon

    5.0 (1 review)
    Closed 10:00 am - 8:00 pm

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    Micro Center - Interior

    Micro Center

    (182 reviews)

    $$

    Outstanding Service from the Tech Support Dream Team I've…read morebeen a loyal Micro Center customer for over 25 years, and that's almost entirely thanks to Rob Brown in the Tech Support Department. Rob is simply the best--knowledgeable, patient, and reliable. He's been my go-to person for a quarter century, and there's a reason I keep coming back: he knows his stuff and genuinely cares about solving problems. Francis Cioffi, who was Rob's manager for many years, has also been incredibly helpful throughout the years. Both Rob and Francis have an encyclopedic knowledge of products and always take the time to find the right solution. This past Sunday really showcased what makes this team exceptional. I brought a friend in who was having issues with her two-month-old Acer Aspire. David Merritt was able to push through a replacement and arrange for the hard drive transfer. Francis made sure the hard drive got to tech support quickly so we wouldn't have to make multiple trips. Then Rob worked through the hard drive replacement and did extensive troubleshooting--nothing about this repair was straightforward, but he stuck with it until everything was working properly. The level of expertise, dedication, and customer care from Rob, Francis, and David is why the St. Davids Micro Center stands out. They don't just sell products--they build lasting relationships and truly support their customers. Highly recommend asking for any of these folks when you visit!

    Last week, I brought my MacBook Air in for a screen replacement. I scheduled a free consultation…read morethrough their website, and when I arrived, my name was already listed on their service screen as waitlisted. The wait was short, and the staff member who checked me in was incredibly kind and patient. I'll admit--I went in expecting the stereotypical grumpy tech experience, but that couldn't have been further from the truth. Even an older couple ahead of me was treated with care and patience as they asked questions about setting up their new device. It was genuinely impressive. After taking in my laptop, they let me know they'd need to order parts from Apple before proceeding. Since parts only ship on weekdays, they offered to keep me updated via my preferred method--text--which I really appreciated. Throughout the week, their communication was prompt and clear. I was notified as soon as the parts arrived and when new issues came up. That's how I learned that, in addition to my cracked screen, my battery also needed replacement. Via text, I was quoted around $426 for both repairs, which I agreed to, assuming it reflected the total cost for parts and labor. However, when I picked up my laptop yesterday, the final bill came out to over $800. The original ~$426 quote didn't seem to correspond to any of the line items on the receipt. Had I known the total would be nearly double, I likely wouldn't have moved forward with the repair. All that said, I truly appreciated the professionalism and attentiveness of the staff. I just wish the pricing had been more transparent and consistent. Here's hoping my now very expensive (and not-so-new) laptop lasts another 10 years to make it all feel worth it.

    Best Buy- Springfield - Store front

    Best Buy- Springfield

    (106 reviews)

    $$

    I want to thank Best Buy for helping us out with problem we had that the geek squad wasn't able to…read morefix but the manager Adam was able to in 5 minutes. My wife is over the moon. we've always used Best buy for everything from TVs and computers to actually a refrigerator freezer. so just want to say thank you so much! Adam. we will continue to use Best buy because of your service. Cmdr. RE Yantorno

    This is one of those situations where you walk in thinking you're doing a normal upgrade and walk…read moreout realizing you just got played. I went to Best Buy in Springfield, PA to purchase an iPhone Pro Max 1TB through the in-store AT&T rep. I was told two things that turned out to be wrong: 1. I was told 1TB was the largest capacity available. Later I found out there's a 2TB option. 2. I was told my iPhone 15 Pro Max trade-in would be worth $1,100 in bill credits. What I actually received was $400. That's a $700 difference. That's not small. That's not "confusing fine print." That's the whole reason people do the upgrade in the first place. I called AT&T and they said I need the same salesman to sign a document stating he gave the wrong value. Seriously? So the fix depends on the person who gave the wrong quote being available and willing to admit it? I drove back to the store to handle it in person and -- surprise -- the salesman wasn't there. The employees who were there (Connor and Dennis) said they couldn't pull up what happened with my account. So I'm expected to trust a system that can take my money, take my phone, and activate my line... but can't display the terms I was sold? This is the second time I've had a problem with an AT&T rep experience, and it's the last. I'm paying off this phone and switching carriers. If you're reading this: do not do AT&T upgrades with a commissioned rep in Best Buy unless you have printed proof of the exact promotion and bill-credit amount before you hand over your phone. Otherwise the promises disappear the moment the transaction is complete.

    Audiolab - Front of NEW Location

    Audiolab

    (40 reviews)

    $$

    I'm so glad I found this treasure of a store so close to home! I had to replace a 20-year-old…read morehigh-end (Revel) subwoofer and they had the perfect units to not only replace it but improve upon it at a very modest cost. I was amazed at the wide range of equipment available, all organized by price range in five dedicated listening rooms. Sometimes they get deals from manufacturers that are truly stunning! Most recently I wanted to upgrade an old turntable and was able to try out units over a wide range of price points, until I tried an Technics SL-1200G (Grand Class) in the high-end room. Nice but expensive and very heavy (40 lbs). Nick G. walked me through all the various options and I ended up ordering the black-finish version (SL-1210G). When placing the order, Nick noted that he lived very near my house and offered to drop off the new unit once it was in stock and set-up. But a few days later I got a call that the unit was back-ordered and could take over a month to arrive. So he offered to drop off their demonstration unit at my house in the meantime! Three weeks later, the SL-1210G arrived and Nick took care of dropping off the new one and picking up their unit. Now that is amazing service!

    Integrity and sales are not always in concert. HOWEVER, the folks at audiolab were exceedingly…read morehelpful, communicating extensively, after hours and weekends. They gave insightful answers to my questions. Their integrity is exceptional. They put service above sales. This creates trust, thereby increasing sales. Great job, Greg hall

    Shabab Electronics & Garments

    Shabab Electronics & Garments

    (2 reviews)

    Went in the other day to check out some low-end computers. Abdul, he's on your right when you first…read morecome in. What a pleasure to work with. We ended up walking out with an ASUS laptop with the understanding that we could test it out at the house with programs we were questionable about. If we didn't like it we could bring it back with no questions asked. We took it home. It was as expected; We installed said programs. They did not work. I called Abdul in the morning. I explained to him the situation and he invited us back to the store. I got my money back with no questions asked. He s real quick to listen, offer suggestions and really work with you financially to reasonably get you what you wanted. In the future when I'm looking for anything in this realm I'll be calling Abdul first. Come check him it.

    I went in and bought the iDroid and after using it I no longer wanted it because it kept freezing…read more So when I went to take it back they didnt want it because I have over 7 days and they wrote up a receipt that I never got. So they gave me my money once I pointed out the fact that they still had the 2nd receipt. Also they do a 25% restock fee meaning they charge you 25% of whatever you bought to take it back. But they tried to run a scam on me when I said the phone was messed up, they tried to hide that 2nd receipt so that I didnt see it and the never told me about the 7days or the 25%. THEY ARE SCAMMERS!!

    Verizon - mobilephones - Updated June 2026

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