Cancel

    Open app

    Search

    T-Mobile Experience Store

    5.0 (1 review)
    Open 10:00 am - 8:00 pm

    T-Mobile Experience Store Photos

    From this Business

    Recommended Reviews - T-Mobile Experience Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - T-Mobile Experience Store

    Verify this business for free

    People searched for Mobile Phones 109 times last month within 15 miles of this business.

    Verify this business

    Verizon

    Verizon

    3.7
    (3 reviews)
    1.9 mi

    Drove across town to this "company" store so we can turn in our trade phone that the now useless…read morelocation in Tillmans Corner refused to accept. I still cannot believe the location we have bought who knows how many phones and what all accessories from over the years has going on, but that's another story. Eased into store on a busy mid-day and were greeted quickly and introduced to Rashaan Tate. Let him know we were needing to return trade in phone. Mr Tate reviewed everything and let us know we had an option to keep phone for a reduced upgrade if we wanted to keep old phone. Interesting, since the trade in phone is the newest in the family and nothing wrong with it except Lil Pug wants newer phone. Had this been known earlier we may have done that and let go of one of the older phones me and the Mrs are using, but that time has passed and I just want to get this over. Mr Tate was very professional and handled our transaction happily and was a pleasure to deal with. I am sure he works on commission and this taking of his valuable sales time with waiting customers made me feel bad. As someone who works on commission I understand that we will not put any money on his check, that went to the gal at the other location. My only hope is that Mr Tate is at this location when we go to upgrade the other 2 phones this spring, I will call ahead to make sure he is working when we come for that purchase. I highly recommend asking for Mr Tate, he was an absolute pleasure to work with even though I am sure he may have missed a sales opportunity in the room while he helped us. This is the customer service every company looks for and is so rare in today's world. I just hope the powers in charge see this review and take the appropriate actions to reward Mr Tate with the recognition he deserves. This is service AFTER THE SALE, and it was not even his sale to service. Kudos to you sir, kudos.

    i had a blown tire on the interstate limped in on the spare. the service team took care of me first…read moreclass and professional. I'm from out of state but if I lived in mobile they would have my business thank you.

    Photos
    Verizon
    Verizon
    Verizon

    See all

    C Spire

    C Spire

    2.0
    (4 reviews)
    2.5 mi

    Be aware that c-spire does not prorate the cancellation of your internet. We were 3 days into the…read morebilling cycle when we canceled our internet and were told after the fact that we had to pay for the full month. When we started with them they prorated the first 5 days because we had 5 days left in the billing cycle and would never have signed up and paid an entire month for only 5 days of service. We were not told this in advance or we could have cancelled our service in time to not have to pay for a full month of internet that we did not use. They told us that they do prorate their cable service at disconnect but not their internet. Having clients pay for a service that is not being provided is terrible customer service.

    My fiber cable stopped two days after I aerated my lawnto a depth of 2-3 inches. I called the…read morecustomer service number and a tech was sent out within 4 hours ( no problem they are busy) however no mention of charges. The tech showed up and quickly determined the line was not connected. He replaced it and said that some of the third party contractors were not doing their job correctly and the cables that were supposed to be 4-6 inches deep were not always done properly. He then finished his repair and left no mention of charges and no invoice. This month a $190 charged showed on my bill. A new fiber optic company is installing their wires and I will be changing service as soon as that is available.

    Verizon

    Verizon

    1.0
    (1 review)
    0.2 mi
    Available by appointment
    Shipping

    Avoid this store. I got nothing but misinformation. Verizon Victra is not a Verizon corporate…read morestore, and their prices are more expensive than those found on the Verizon website. I recently purchased an Iphone XR days before the Iphone 11 was released, so I wanted to return my phone within the upgrade period because I assumed the price on the XR would be reduced. But I was told (erroneously it turns out) by store employees that the price on the XR would not drop. Days later, when the Verizon website was offering my identical Iphone XR for $160 less, I tried to return the XR. An employee told me the cheaper price was only available if I purchased a second phone or second line. I then spoke with Verizon reps at Bestbuy and a Verizon corporate store and was told this was not so. Unfortunately, by this time, the Victra store had closed. If I had gone to Bestbuy or ordered the phone from the Verizon website, I would have got the XR for much less money. I WILL NEVER USE NOR WILL I RECOMMEND VICTRA. Avoid them.

    From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

    Photos
    Verizon
    Verizon
    Verizon

    See all

    T-Mobile Experience Store - mobilephones - Updated August 2026

    Loading...
    Loading...
    Loading...