Best repair service in Antioch area. They were always informed and repairs were on time and…read morereasonably priced.

They have gone out of business. Dealt with them many times, no notice just gone. Sorry they were…read morethe only ones in the area.

Ronnie was so helpful and great. The service was amazing and was a great experience switching my…read morehusband over to my plan with them.

Horrific customer service. I'm going to sue Verizon. After you buy your phone here it's all A.I…read more and you will get the same A.I. operator who will say 'What can I do for you?" and will never stop. The A.I. will say 'Sorry I didn't get that. Please repeat your question.' OVER AND OVER AGAIN.

I called, and before I'd even gotten off the phone they had a driver heading for my pick-up. Top…read morenotch! In under an hour, they had my package in the right hands. Polite, professional and affordable!

UPS was sitting on a $1000 check for 12 days without delivering it, causing me to lose my health…read moreinsurance, but Sean at Quick-It Couriers had the envelope picked up from the UPS distribution center and delivered to my insurance company in less than 2 hours! Unbelievable!! I would trust this service with anything. Friendly, helpful, and really understood what I needed and how to make it happen!

Excellent product and superior customer service. As a small business owner I was at my whits end…read morewith AT&T and had almost just accepted the fact that they were going to be my provider forever, until Logic IT came into my life. They introduced a versatile and easy to setup phone line and call routing system for my office. They even showed me how to use it, it's that simple. The best part is that the service is literally a quarter of what AT&T was charging, and a far superior product. Thank You Logic IT, you guys rock!

Brand new customer, already blown away with the fantastic level of customer service! This…read moreafternoon, I learned that our former IT guys went to some lengths to try to sabotage us (yes, like a couple of bitter ex-girfriends). I gave Concept Technology a call in hopes they could fix my problem. They took care of business! Even though it was a Friday afternoon and this problem sent me into a minor binge drinking episode, Concept Technology took care of everything with ease. The Tech Guy, Shane, could not have been more friendly, accommodating, and effective. He fixed everything, and even stayed at work a couple of extra hours (on a freaking Friday night!) to take care of our issues. I COULD NOT BE MORE PLEASED!!! Thank you for everything!!!

*This review has been EDITED, as the service I received has been TERRIBLE.*…read more My phone was originally repaired on August 23rd, and I was pleased with my service. It soon became clear that my phone was not functioning properly - the screen was not responding, I was using more pressure on the screen, etc. I contacted Caymen, who referred me to the warranty form; it was filled out and approved within a few days. Caymen was able to replace the screen within another few days; it took a little over a week to have the screen repaired a second time. Unfortunately, my phone is STILL NOT WORKING PROPERLY. I have contacted iCracked and Caymen several times. Caymen says he's unable to help. iCracked customer service has been slow and unresponsive - they want to repair my phone for a THIRD TIME. At this point, I know I'm going to have to visit another service provider. iCracked email customer service takes several days to respond and requires several follow ups in order to receive a response. I attempted to call their service number - it is 4pm on a weekday, and they are apparently unable to take my call - the only option is a voicemail. Please do not use this service - you will regret it! *** This was an AMAZING service! I woke up in the morning to a cracked iPhone, and I knew I needed it repaired. I ended up scheduling an appointment right away - I didn't need to leave my house! Caymen arrived and my iPhone was repaired in 10 minutes, AND it was cheaper than a repair at a traditional store.

I cracked my screen the day after the Apple Store in Green Hills closed for renovations. So I…read moresearched for other options and found iCracked. Based on the good reviews, I made an appointment. The first screen repair for my cracked screen went great. I met with the tech at Starbucks, and the screen replacement was fast and easy. The colors weren't quite right though, so through iCracked's warranty, I had a second appointment and the tech replaced the screen for free. Now my phone is completely broken. I don't know what went wrong during the repair, but half my screen now has a gray shadow over it. My phone overheated and I couldn't turn it back on. There was a super funny smell from it as well (I don't know). The left side of my phone can be popped in and out of the iPhone frame as well. The tech has suggested that the adhesive used on the screen is peeling up from the frame and/or that the iCracked parts damaged my phone's motherboard, so great. They even admit these aren't quality replacement parts. I immediately let iCracked know the first time the screen had the shadow and the phone overheated--via email since I didn't have a phone. Using a borrowed phone, I've been calling iCracked customer service, which seems to be a croweded call center. It's nearly impossible to hear any of the reps you talk to over all the other reps talking to other customers, so that adds to the frustration. The rep told me it was up to the tech to refund me for my screen and replace my phone. The tech says it's up to iCracked. I don't care or want to mediate this between them. I just want a working phone and a refund. Bottom line: don't use this company. They'll shuffle responsibility between the company and the tech as well as basically ignore you if the repair goes wrong. I've been out a phone for almost two weeks and they still haven't even processed the refund for the initial screen replacement. I should have just driven out to Cool Springs for the Apple Store when I cracked my screen. It's more expensive, but clearly you get what you pay for. Avoid, avoid, avoid this company.

Satellite Outfitters are a good company to deal with-we have contacted them at least 10 times and…read morethey are always pleasant and as helpful as can be. We ordered our Iridium Satellite phone with all the parts needed to use it on a sailboat to go across the Pacific-so it had to work without any issues. Our friend, used them to get his set up and recommended them to us. They had a good price too. They didn't have a 30 ft. cable in stock (even offered a longer one for the price of the 30 ft) but we needed the 30 ft-which meant it would be drop-shipped from another company. Unfortunately, that company sent a 60 ft. cable. So we called Satellite Outfitters and they sent out the correct cable overnight shipping and would deal with the other company themselves instead of us having to do it. Everything works beautifully and we are confident in its keeping us safe across the ocean. We recommend Satellite Outfitters for any of your satellite needs!