I wanted to address that we switched our services to t mobile from Verizon and they was given…read moreseveral promotions and rebates one was paying off your phone if you had a balance and giving a rebate for switching you lines ...Now we been with them for two to three months now and I kept getting denied for what was promised after me kept calling the only one I received was the promotion for paying off the phone and the Rep I talked to was awesome she walked me thru everything and sent the Visa card for that immediately. Also afterwards she called me to make sure everything was still good . Now fast forward I am still waiting for them to approve the funds for importing my lines they keep denying it saying it was incomplete how when we been with them for three months and our automatic payments been set up PLEASE MAKE THAT MAKE SINCE - Also contacted them several times and all the keep doing is re submitting the claim and saying I won't have to wait I promised you shall received it the next day here it is going into another month and I still haven't received it .. they also perceive to call me just to say I'm sorry you haven't received it yet but I reassured you will soon you won't have to wait IM STILL WAITING I JUST DONT UNDERSTAND HOW THE FIRST REPRESENTATIVE WAS ABLE TO GET OUR CARD THE NEXT DAY WHEN I TOLD HER IT WAS DENIED FOR PAYING OFF THE PHONE AND THE NEXT REP CANT

Terrible store. My adult son took his At&t iPhone to this store to trade in for new phone. I am the…read moreonly authorized person in my account allowed to make any changes to the plan. This store took the iPhone in trade and he opened a new service with them. I was never called for authorization of this transaction or trade in of a phone in MY NAME. They said they didn't need my permission as he was an adult. WRONG!!! I called T-Mobile customer service and they told me this was not their way of doing business and I should have been notified before the transaction was made. Told me they could not help and that I needed to have that store do the right thing. They did pay most of the remaining balance on the contract I had on the iPhone but only because I had no choice due to their refusal to reverse the transaction. To me that was pretty underhanded and is not T-Mobile policy. STAY AWAY FROM THIS STORE!!!! I would rate a 0 star rating if I could have.

My husband switched carriers to Verizon with the expert assistance of Jeremy Crane. He found good…read moredeals for us and completed the transition quickly. If you need a new phone or plan, Jeremy is the one to call!

From the owner: Lake Wales's go-to Verizon store for the latest devices, including iPhone 17 Pro Max, Google Pixel…read more10 Pro XL, and Samsung Galaxy S26 Ultra. We offer personalized service, device upgrades, and trade-in options on America's most reliable network. Our mission is to keep Lake Wales connected with top technology and expert guidance. Visit us today at 1838 State Road 60 E for the newest smartphones, tablets, and accessories.

We were in town in Winter Haven visiting friends we have not seen in 3+ years…read more As I write this review we are on day 3 of no internet service due to the incompetent service provided by Frontier Internet representatives. It starts with a sales rep writing up a new service for a residence 2 houses over from my friend's house and putting the wrong address. Then the incompetent technician who disconnects my friends service (who is paid up for the month) to connect the new service and sees the wrong address when calling in and still disconnects service to a paying customer who's account is in good standing. The incompetence continues with my friend's wife on the phone over the past two days for 8+ hours trying to have them turn her service back on. Did I mention she works from home and lost over $500 in income due to no internet service. I thought Comcast was the worst provider but Frontier just hit the #1 worst company to deal with. I told my friend to dump them and he is looking at his options. Stay away from Frontier. These companies are quick to take your money and couldn't care less about customer service.........