I love this Verizon store!!! everyone that works here is very helpful and nice! Jeremy always helps…read moreme with any questions I have AND he helps me get better deals with my phone plan! I would definitely recommend anyone looking for a reliable Verizon. This store is for you!!!

I spoke with Parish about new phone options and can't rave about him enough. With his help I was…read moreable to get a great phone upgrade. He was very patient and kind throughout the whole process. I love my new phone and would highly recommend using this location since the service was top notch.

This is a small strip mall in Warwick, not far from all the other strip malls and large shopping…read morecenters of the area. There's a Verizon store, as expected, but they also have a CBD store, a Martial arts school, a nail salon and spa, a community work space, and much more. There's plenty of parking in front of each one of the businesses, making it easy for customers to get in/out. Right on Bald Hill road, this is a convenient location for many.

I went to the Verizon store located at 1200 Bald Hill Rd to add an International calling plan to my…read moreservice plan. After waiting for 20 minutes, the manager began to help someone who had walked in after I had arrived. I politely interrupted and informed Mike that I had arrived long before this customer he was helping. However, Mike did not seem to care and told me to " wait, and he would be with me shortly". After another 10 minutes passed, Mike H. finally turned his attention to me. I explained I was there to add an international calling plan as I was traveling out of the country for approximately 18 days. After allowing him access to my account, he refused to help me as the account is listed under my daughter and son in law at the same address as mine. HE REFUSED TO CONTACT MY DAUGHTER TO ASK PERMISSION TO ALLOW THIS TRANSACTION. I explained to Mike that on several occasions when I have visited this store for this same request, the service person contacted my daughter for authorization and completed my request. Mike told me that my daughter had to call Customer Service to complete my request! THAT's ODD- I THOUGHT MIKE REPRESENTED CUSTOMER SERVICE! I believe Mike was very rude (borderline belligerent ) to me and would never go back to this store again. I returned home and completed the transaction on the phone with a very pleasant agent. A very disgruntled senior citizen!

Is it me or is it very difficult to find anything in Radio Shack? Thank goodness the store is…read moretypically empty because I always need assistance here. The clerks in the store immediately asked if we needed assistance (we did). We explained what we were looking for (car aux cable). He brought us over to the expensive model. I knew better. We got the cable for cheap and it works great!

In comparison to their location in South Attleboro, I have found the employees at this location to…read morebe much friendlier and customer-oriented. A big problem I have always found with the majority of RadioShack locations was lack of knowledge on behalf of the salesperson. They seemed as if they just simply did not know much about their products or have as much knowledge as one would hope in regards to sale items and promotions. Now, I tend to only stop into RadioShack for small items, like batteries, cords, phone cases, and alike. Regarding my most recent visit, I was in and out of the store in about five minutes. I do have to give the sales girl credit for trying to get me to purchase a warranty plan for a $10 auxiliary cord. If you are a RadioShack fan, I recommend this location. Everything appears to run smoothly and the employees seem to have a little more of a clue what they are doing.

I would give a negative star rating if I could! JENN should not be working with the public in any…read moreway shape or form. She walked in late, walked right past us, into the back room, appeared a few minutes later to tell us they were short staffed, and she was due in at 11. by this point, it was about 10 past. She then proceeded to say she was only 5 minutes late! (We had an 11:00 appt) I took my 92 y/o grandmother there to help with her flip phone. I couldn't help bc I never owned one. JENN proceeded to tell me I could have helped her (??). She knows me now? hmm. JENN huffed and puffed and rolled her eyes at my grandmother when she god forbid had to repeat something. Jenn was so rude and condescending to us, I left there wanting to scream, but held it together so my grandmother wouldn't feel bad. I mean, really! a 92 year old?? JENN should be FIRED IMMEDIATELY!

Excellent service and very clean! Mario was exceptional. Had many questions regarding AT&T Tv and…read morehe walked me through all of it with patients. Very knowledgeable and answered all my questions. Will be back for cellphone service with Mario! Thank you!

Awesome job. Never felt more taken care of. They went out…read moreof their way to make sure my tablet got repaired. Most appreciated

Fast,easy,cheap and reliable. I recommend 100%.Bought iPhone 11 Pro Max don't disappoint.read more

Tolstoy had War & Peace, Dostoevsky had Crime & Punishment, Hemingway had The old man and the sea!!…read moreYou know what AT&T crowning jewel is???? It's being an awful company! AT&T has written a masterpiece when it comes to customer service! They just incorporate everything you need to be a bad company and added a little extra. Do yourself a favor and go with a different phone company.

Akeem was amazing & so were the other two staff members here. If you have AT&T DO NOT GO TOTHE…read moreSMITHFIELD STORE- too many issues, rude customer service! Come to the Johnston store & you will definitely get what you came here for without condescending attitudes and UNNECESSARY $55 restocking fees. Finally- AT&T has a store with KNOWLEDGABLE and FRIENDLY worker's!! I had purchased 3k worth of iPhone's/upgrades for our family plan and My mom changed her mind & wanted the Samsung Galaxy Note 20 Ultra. She had not even opened the box, removed the cellophane - nothing like that and was told by AT&T that she had 30 days to return/exchange, etc. The very next day we went into the Smithfield store and they gave us such a DIFFICULT TIME and refused to let her exchange the UNOPENED phone without paying the $55 restocking fee. THERE was no point in trying to argue with the staff at the Smithfield location- as I've had nothing but BAD experiences there. So at this point we just decided to try the new Johnston AT&T store located next to 5 guys and across from Planet Fitness. We dealt with Akeem who was AMAZING. Super friendly, knowledgeable and polite! He and his manager made sure we wouldn't have to pay the $55 restocking fee and gladly exchanged her iphone11 for the Note 20. Although the process itself was a pain because of how timely- it took a while because management ultimately had to override the $55 fee but he was GREAT about it. Great customer service here - I will NEVER go back to the AT&T store in Smithfield!

Zack was incredibly kind, helpful, and fast! Couldn't ask for better service. Other places will…read morecharge you an arm and a leg.

Attempted several times to file a claim through Verizon/Asurion before going to the site and while…read moreat the site; the techs even tried to open a claim, to no avail! I'm not confident enough toove my data from old laptop to new which brings me here on the first place! The shop is conveniently located, ample parking and shop is brand new, still a bit under furnished. These guys are awesome! Friendly, understanding, efficient AND affordable! Dropped off my laptops and received back full data transfer within 24 hours! My new tech guys!

Just had my iPhone repaired. Great service, price was right and the lady doing the service was very…read morepolite and accommodating. I will definitely refer anyone to this location. Bald Hill Road Warw Walmart