This place is a joke!! 10:00 am Thursday morning and 1 person working. People just walk out because…read morethe wait is so long. The manager has no clue how to run a business!!

Absolutely terrible experience. I walked in and there were two employees, who both ignored me. They…read morewere working with one other customer, but did not say hello or anything to me at all. I decided to wait for 10 minutes. They failed to even acknowledge me. Do not come to the store. They suck!

We had a service that was acquired by this disgraceful company. Support limited not portal to…read moremanage or check your service. A few weeks ago they called me to tell that they need to upgrade my service and a tech would attend my house at an agreed time. They never showed, no one ever called until over a week later. Today they emailed me to tell me that they cant upgrade my service and they will terminate the service on the 13th of August. To get NBN to my property I need to go through our body corporate to get approval and actually get someone out to conduct the work. We now are up that creek all because they could not manage their own business properly, done thier due diligence and given reasonable notice so that customers could find an alretate provider.

I had to wait two weeks for an installation date and be available (home from work) for half the…read moreday. On the scheduled installation day, the technician was a no show (I even called ahead) .

We upgraded our phone system last year and Comm West was great at giving us several options and…read morefinding the right system for our growing office. They were very professional and timely on getting us all set up. Thanks for the great work.

From the owner: At CommWest, we put people first. Whether you’re a small team or a large, multi-site organization,…read morewe deliver proactive IT management, layered cybersecurity, dependable VoIP solutions, and fast, personal support designed to keep your business running smoothly.

Over time, this service has become increasingly more unreliable. The service drops frequently and…read moreresponses are typically "well, we hope it'll get better ". My favorite is "check our website for the latest "- how the heck do you do that when the service is down?

We have been out of Internet for over 5 days with no communication and nobody answering the phone…read more I am using a friend's Starlink to write this review! DO NOT USE THIS COMPANY!

This is the WORST Internet/phone service you could imagine. 50% of the time our phone & Internet do…read morenot work!! Looking for something else & fast! Do not fall for this, you'll be sorry!

Terrible connection. Terrible customer service. Spent 2.5 hours on hold for a live person only to…read morebe told that it's not their issue. Canceling my account today.

Very good internet service. Very bad TV service. Streaming TV box does not work well. Keeps…read morestopping and starting. No live channels!