Ken was awesome. We went through my bill thoroughly, and he helped me save a bunch of money on my…read morenew IPhone 17 pro. He made sure there were no hidden fees. I've been with Verizon for 9 years, and I'm coming back to this store only. Thanks Ken

Great customer service! Really good communication and understanding and help breaking things down.read more

Alex is the man and knows his stuff. Definitely bring your damaged electronics to IFixandRepair!!…read more Thank you Alex

Owner is very rude. And takes no responsibility for there workers no professionalism and then said…read moreit was a language barrier. That it was my fault They took over 2 weeks to not fix anything never got a call to notified for anything took my money i would not recommend nobody to come here if they want good service

Veronica gave me incredible service! It was with out a doubt the best service I have had in a long…read moretime!

Malik goes above and beyond the call of duty. He is a tribute to the company. He helped me with a…read morescammer.

Unbelievable service! I dropped my phone off on Monday June 2nd and picked my phone up the next…read moreday. Service was extremely fast and great! Phone works better than it ever did. I will continue using this service. Best Cell Phone repair company I have used and I have went to many companies. Elizabeth helped me with my phone and she was so nice and provided great service. Great Prices for Great services. I tell all my friends to go here and I live in Corona. Well worth the drive!

Great service and a nice guy. My daughter shattered her iPhone 7. A friend suggested this place. He…read morefixed it in about 30 minutes for $75. It looks brand new!! Thank you. I highly Recommended this place!!

Raquel was EXCELLENT! ! Hubby's phone died, so we brought in a newly purchased phone to switch. She…read moreknew exactly what to do, transferred over all contacts, apps, photos, etc. She answered all our questions. ...ask for Raquel when u go. Yay!!

Today's experience was the best! I recommend this store and give it a 10 due to the energy,…read moreenvironment, friendliness, location, cleanliness, but most importantly Omar's customer service skills. He was kind, knowledgeable actively listened, and was extremely patient which are all qualities every store should have. Omar along with Raquel are two valuable assets and amazing individuals to your company and location. I will continue to come to this store and recommend it over and over. Thank you both, I left a happy and satisfied customer.

These guys are the best!! They have fixed 2 of my phones. They don't overcharge and fix your…read moreelectronics fast and efficiently. Don't go anywhere else, I've done my research..They have the most inventory and charge the fairest prices in MO Val.

So I went in for a screen repair and they fixed it no problem but when I went to take a photo my…read morecamera failed. So I immediately went back they "fixed" it. 2 weeks later my camera failed again. So I went back and when they tried to fix it, they couldn't. I was told they'll order a replacement to fix it. I had to wait an entire month for it to come in. I took it back to get repaired again. Walked out happy thinking it was fixed. But guess what, 2 weeks later my camera failed again. So I went for a screen repair and left with a broken camera that they couldn't fix. Wish I could get my 250$ back because they broke my phone so now I have to save up to afford a new phone.

Javier went above and beyond to help me replace my phone. I ordered a new phone for Christmas but…read moreit kept glitching. It was clear I got a lemon. Javier tried everything and it came down to replacing my brand new phone with a new phone (doesn't make sense but ok!). The manager Bobby also helped with the process. Great customer service through and through. PROS: friendly staff CONS: somewhat long wait times depending when you go

Awful Experience Ever!!!!! Had Chris as my consultant. We have been customers for over 8 months…read morehave WiFi and phone lines with you guys. We come in with horrible connectivity no service and WiFi is so blotchy. Well let me save anyone some time if you live by march Air Force base in Moreno Valley apparently we don't get service out here but they were so quick to sell us the service!!!! Chris's response was call customer service sorry can't help you... as the manager was standing in the back on his phone smiling and smirking us. Yes we were complaining but we're very calm and respectful. I'm sorry but as a manager or anyone in customer service the goal is to find and fix the issue and ACKNOWLEDGE but none of those qualities were enforced! Worst location worst phone company and we have over $200 a month for this crap service. Then we call customer service and it's a 2-21/2 hour wait for a call back!!!!! I'm done and will pay whatever I have to to get out of this service! Funny how Chris even said yeah I'd leave AT&T it wasn't like they were trying to keep our business and made me feel more less of the valued customer I was! I'm done!!!!!!!! Chris clearly needs to be retrained!

Horrible customer service. First of all if you call their 800 number you will wait FOREVER on the…read morephone and this is when you request to start a new account. I've been on hold for 20 minutes now and still waiting. I've been to this location once before when I wanted to start a new service; I waited in line for 15 minutes before a customer service rep told me that their servers were down. I should have remembered that before signing up with this mobile phone service Budget Mobile Lifeline. The on-hold message is telling me that I can go to their website ( www.budgetmobile.com ) and can chat immediately with an operator using LIVE support. This is false. When I tried to do that, it was just a form that I could fill out and someone will e-mail me later. Sounds like they don't want to talk to me. The cell phone service provider of Budget Mobile Lifeline does not want anymore new customers. My main reason for calling them was because they phone they sent out for my new service was broken. It would not hold a charge. I liked the phone so I was willing to pay to get it fixed on my own dime but the repair shop says that parts for this phone are not available, he tried ordering it twice and even spoke with his vendor personally about it. So now I've been out of a phone for 30 days and you know how it feels not to have your phone on you. Finally, after 25 minutes the on-hold machine offers me an option to leave a call back number, they will save my place in line and call me when an operator is available. For some reason I am doubting this. So far this is what I'm getting from Budget Mobile Lifeline: 1. Don't call us on the phone because we won't answer. 2. If you do call us, we'll ask you if you can take a rain check on chatting with us. 3. You can try to reach us by live support but again, we'll tell you to take a number. 4. If you try to be slick and visit our location, we'll come up with another reason to not help you. 5. If you order a new phone from us, it's not enough that we're saving so much money on labor because no one answers the phone, we'll also send you a bum phone that we've recycled because we want to make even more money on a cell phone service that you are not using. 6. We don't even have time to claim our business Yelp page, what makes you think we'll have time to speak with you. 7. If you were looking for great customer service from Budget Mobile Lifeline, you got it wrong bub, try some of our competitors like Verizon, Sprint, or T-Mobile. Thanks for trying to shop at Budget Mobile Lifeline Update: Finally someone called me back after an hour of waiting. I could have been on hold for an hour and a half? They told me to send it back and I said who was going to cover the postage. They said, "You will have to shoulder the burden". After stating my case for another 5 minutes the service rep agreed to send me out a phone and I wouldn't have to send the old one back until I received the new one but that I would still have to pay the postage. Oh well, you get what you pay for right?

We had an excellent experience at this T-Mobile today. We had multiple, complex needs, and were so…read moreimpressed with and so grateful for the help we received from Mobile expert Chris. He was the kindest, most patient customer service rep we could imagine! Everyone in this store was great. Chris took good care of us and got us the very best deal! Thank you, Chris and team!

I went to upgrade my phone from an old Samsung to a new Motorola. The guy who helped me said that…read morehe couldn't transfer data from my old phone to the one he sold me. He wouldn't even try. After backing everything up on my computer, I did the transfer at home, and wouldn't you know, it worked just fine. I think he was lazy or brand new and didn't know what he was talking about. 2 stars because the wait wasn't bad, the store was staffed well, and they also had my phone in stock when other places around us didn't. I also had to make an extra trip to turn in my old phone when it could have all been done in the one visit.