Internet quality was great for the last two years. Now that Verizon joined it has been horrible. I…read moreleft AT&T, Spectrum and Verizon for weak connections, poor quality and ridiculous high prices. All this at the same house. Then I found Frontier, wow no issues and for 109.00 a month. Like the guy on YouTube.. Ray William Johnson says Until ... Yeah Verizon joins Frontier. Now I have weak signal, YouTube is skipping, programs on tv freeze and they have the never to offer 5 gig for more money. Me: wait a minute I'm already at 5gig and you are offering and wanting to charge me more money. Sorry Frontier you hooked up with a snake. Now I need to look for another internet company. Dish or Charter are the only two I can think of. Frontier please drop Verizon! You are losing Stars and customers. I used to think you were great

Anyone thinking about switching to Frontier (by Verizon)? Do yourself a favor and don't…read more We switched to Frontier (by Verizon). What's mess. Worked for several months. Then out of the blue, zero services - no Internet (we have jobs and kids who need access for school) and since TV came over the line, none of that either. Every morning, noon and evening I'd get a text saying restoration of service by X (i.e. 4pm the same day). After a day or two that showed itself to be a straight lie. No human to talk to on the phone, either. This baiting fraud went on for two weeks until we switched back to Spectrum. They owed me $7.01 per their recurring bill and kept it for months and months instead of just sending me a check. Eventually they sent a prepaid MasterCard I never requested containing my $7.01 which, if I activated, screwed me over with annual fees, etc. I finally got in touch with someone in the Philippines who said they'd send me a check; haven't gotten it yet - been about a week. Frontier is about the worst company with which i've had the displeasure of doing business. Shady and unfair business practices at every turn, in my view. Stay always unless you're a masochistic glutton for punishment. Consider yourself warned.

Tony knows what he's doing. I'm surprised that he doesn't have more 5 star reviews. He can hook…read moreyour business up with the right phone service. If you place any value on communication, this is your guy! Thank you from one small minority owned business owner to another!

From the owner: We are all about telephone systems installation. data cabling. telephone Jacks if needed…read morewe are also working VoIP systems throughout a third party company, very reasonable prices and no contract required. Note: no computers repair

I met Jim yesterday and had a possible project for him. I was pleased with his knowledge and skill…read morein the ever changing voice and data services field. He was able to suggest a logical workaround.

From the owner: Internet Service Provider agent and telephone systems sales. We provide telecom auditing, inventory…read moreand service options to small, mid-size and enterprise businesses.

Subject: Formal Complaint - Billing Misrepresentation and Unethical Sales Practices at T-Mobile…read more(Holt & Euclid Location) I am writing to formally report a concerning experience involving misleading billing practices and potential exploitation of my friend at the T-Mobile store located at Holt and Euclid. My friend recently visited this location due to issues with her phone and, out of necessity, purchased a new device (iPhone 16). During this transaction, she was not clearly informed of the full financial implications of her purchase and left the store with a significantly higher monthly bill than expected. Previously, she was paying approximately $70 per month. After her visit, her bill increased to over $100 per month without a clear or transparent explanation. When we returned to the store for clarification, we spoke with an employee (name believed to be Adriana or similar) and later the store manager, Victor. During this interaction, explanations provided were inconsistent, unclear, and at times contradictory. Despite repeated requests for a simple breakdown, the information given did not logically align with the actual costs. Here are the key concerns: * My friend traded in her iPhone 13 for a $630 credit toward an iPhone 16 priced at approximately $730, leaving a $100 difference. * Instead of allowing her to pay this $100 balance upfront, she was placed into a financing structure without clear consent or understanding. * She was enrolled in additional features (such as streaming services and add-ons described as "free"). * Most concerning, she was initially charged for a second line that she did not request or authorize, which significantly inflated her monthly cost. * Only after we challenged the charges was this second line removed, reducing her bill to approximately $87/month--still higher than expected based on the actual breakdown of services. Based on the actual numbers: * $55 base plan * $10 protection plan * ~$4/month device balance The expected total should have been approximately $69/month before taxes--not over $100. Additionally, during this interaction, I was labeled as "aggressive" by the store manager when I was simply asking for a clear and accurate explanation. This response felt dismissive and inappropriate, particularly given that we were attempting to understand a situation where my friend was clearly being overcharged. This experience raises serious concerns about: * Lack of transparency in pricing * Enrollment in unauthorized services * Misrepresentation of promotional offers * Pressure-based sales tactics targeting vulnerable customers We later visited a Verizon location, where the pricing and terms were clearly explained, further confirming that the T-Mobile transaction lacked transparency. She is locked in for two years. This situation reflects not just a billing issue, but a broader concern regarding ethical sales practices and customer treatment.

T-Mobile is a business of liars who are money hungry in these hard times for people…read more They tell you to do things and then they don't follow through with what they told you and act like you're not an intelligent person. Once my bill is paid with them I am gone and I will encourage others as well. We deserve better service than being lied too.

After having a terrible experience with a product forwarded to my business select account from the…read morecorporate office, I entered the Vineyard Store and was blessed to be assisted by a young lady named Lisa. She was able to save me money and connect a second device for somebody very important that's a client of mine this evening. Because of Lisa, they will have access to PlayStation's videos And movies during their transportation services. Thank you so much, Lisa.

Customer service is just going down! Brisa & Verenice were working tonight/ I was ready to purchase…read morea phone but Verenice had the worst attitude - I don't get it. It was going to be an easy sale- I was in there for no more the 15 min. I hope next time you guys get Brisa, she seemed very sweet helping the other lady :) - I was giving 2 stars but I'm shook other's experienced the same!

Excellent service!!! Joseph, the owner is extremely quick to respond and even called to explain…read morethe repair options and specific arrangements. If you need your computer repaired this is the place to go! From the moment I put in my online inquiry through the Yelp message system, I felt at ease and was told what to do before bringing in my computer, what the possibilities are and a quick pricing quote. I still can't believe how quick the water damage was repaired on my MacBook Pro, a lot quicker than I expected. I was prepared to lose my data but he managed to repair the motherboard and there were no data loss at all! Also, the price is reasonable and affordable compared to what Apple store quoted me which would have resulted in data loss. Joseph, you are a lifesaver!!! I would highly recommend using Mad ScienTech for any computer repair needs. ANY. 11/10 in my books! I can't stop telling you thank you! If I'm experiencing issues with my other computers, this is the first place I'd go!

OK I have used Mad Science Tech for years now and he is amazing. His prices are great and he uses…read moregenuine parts. If they are available to repair anything we repaired laptops with him, phones iPads, and probably other things I forgot it at this point, but he always comes through. He's very honest so if he really can't repair some thing, or if the Repair would cost the same amount as the product new, then he will let you know which I respect so much. He is literally the guy to call for any tech needs you may have. I have his number saved on my phone and I know I have a couple of jobs pending for him as well. Call him if you need anything you won't regret it.

JAIR SANTANA assisted me today. HE IS ABSOLUTELY AMAZING! TEN STARS!…read moreKind, understanding, knowledgeable, professional and most important to me was his patience!!! Had a disappointing experience with the Haven Ave. #154D store. Don't go there. Came to see if I could get better help with my concerns at the 4th/Vineyard store, and left there feeling so satisfied and worry-free! Go see JAIR SANTANA on 4th & Vineyard, you won't be disappointed!!!

I came to have a data transfer done for my new 17 pro max and I received amazing service from…read moreAndrew tonight! Easy and painless process! Big props to Andrew for great customer service!!!