You can find Cell n Color at same place, doing more and more service than Cellagain,excellent…read moreprices best customer service, thank you cell n color.

I hope experience great customer service from Cell again manager Simon and Fadi because they helped…read moreme getting the phone I needed.

Only one customer in the entire store. Still sat and waited 24 minutes and nobody ever helped us…read more They signed us in but there was a point where it was just me and the other customer in the store. No employees anywhere to be found. Lousy customer service.

Exceptional customer service from start to finish! Carlos was the first person who helped us, and…read morehe made the entire sales process smooth and stress-free. He really took the time to look out for us by explaining everything clearly and making sure we chose the best plan options for our needs. We ended up having to order our phone, and the experience was great right from the beginning thanks to him. When our phone arrived, we came back in and were greeted by Joseph, who was just as exceptional. There was a line of customers ahead of us, and he made sure to let us know right away that there would be about a 30-minute wait, which we really appreciated. The poor guy was running back and forth like Speedy Gonzalez, helping everyone as efficiently as possible! Despite how busy it was, when it was finally our turn, he never rushed us. He took his time, helped us pick up our phone, finalized the finances, and made sure everything was taken care of before sending us on our way. Overall, an amazing experience and truly great customer service from both Carlos and Joseph. Highly recommend!

I live 43 miles from this T Mobile store. My daughter and I had stopped in this location several…read moremonths ago when shopping at the mall. I am so sorry I cannot remember the name of the person who helped us. Because of his excellent service we drove the 43 miles one way again to seek assistance. On this visit we had excellent customer service from Christian. He sat with us and gave us 3 different possibilities for our phone service and upgrades. He understood that we were just inquiring but he gave us 100%. I still have not made our final choice. We have been with T-Mobile for 19 years. We live in Orange County, 7 miles from Disneylands main gate. I had been to 5 different locations prior to our 1st visit at Ontario Mills Mall and did not receive help because my inquiry was a product upgrade that didn't have any cost associated with it. Since I have visited with Christian, I have tried several times to contact an actual person through 611 for an insurance claim but that hasn't happened yet. IF I choose to keep my 4 lines 1 watch 2 SyncUP's with T Mobile it will ONLY be because of the service I have received from Christian at Ontario Mills Mall T mobile. I did call the manager Erick and let him know that I have had the best experience from the associates at his store on 2 out of 2 visits. I felt that recognition was deserved. If you have any phone needs this is the go-to location. I drove 86 miles round trip because of the positive vibes at this store. If I can get assistance from the 611 lines, I will return to see Christian to finish what we spent time going over. Erick, I appreciate the efforts and confidence you put into your team it greatly shows when they walk up to a customer and represent you and the company. I can name a few stores that need you as the team leader.

Brian was outstanding, my son dropped phone and Brian was able to walk us through setting up new…read morephone. He was able to save and transfer memory. Thank you again for your excellent customer service.

Two weeks ago I came here to get my iPad screen fixed. Everywhere else I checked wanted to charge…read moremuch more than what they quoted me here, so I decided to give them a try. They did a great job, and I knew I would definitely come back if we ever needed another repair. Well, we ended up going back yesterday because my husband dropped his phone on the concrete and the screen completely stopped working--just like what happened to my iPad before. I told him about this place and we decided to come here after trying T-Mobile and the Apple Store, which were both extremely busy since it was a Saturday. They let us know the repair would take about an hour. It ended up taking a little longer--about two hours--but considering it was a Saturday at a very busy mall, we completely understood. Instead of stressing about the wait, we just enjoyed some time walking around the mall with our family. Overall, we had another great experience and really appreciated their work. I would definitely recommend this place and will continue coming back for any future fixes we need.

Started my repair project on yelp at 6:50p got my iPad repaired and covered by 7:50p. They did…read moreexcellent work and very quickly for a fair price. I would definitely recommend bringing your cracked devices here. You walk out with that new device feeling. They also offer 30 day warranty!

I thought my iPhone 11 was toast after the screen shattered, most places wanted 300 to 400 to…read morereplace. These guys replaced my screen in less than 30 Minutes for less than 1/2 the price. My phone looks new. I will be back and so will my friends! Cathy Negron

The service was amazing and didn't have to wait too long. Went in for an issue I anticipated paying…read moreover $200 for and paid only $70. Was super grateful for the quick fix! Thank you so much !

I have the best experience with Adam I would recommend you…read moreto come and see him It's my first time at this location never had a best experience with at&t until now

My visit was on 5/4/2024 and 5/5/2024 Initially, I would…read morelike to express my gratitude to PETER!! from AT&T. He provided exceptional assistance in choosing the ideal plan for both myself and my family. Upon entering the store feeling upset, he completely turned my mood around by informing me about the potential savings I could experience by switching to AT&T and offering a wealth of information. I was a difficult customer, but he provided excellent assistance throughout. The store is located in the mall, it is extremely pleasant and tidy. Even when they are busy, they will acknowledge you and politely ask you to wait, showing great customer service. All of the people were friendly. I encountered a kind woman with long hair who assisted me in transferring the service she was super nice helping me. . TO PETER AND ALL THE STAFF HERE, YOU ARE ALL AMAZING AND I'M EXTREMELY PLEASED WITH THE EXCELLENT SERVICE. " Peter you Rock!!!! Thank you . TO ALL FUTURE CUSTOMERS !!! IF YOU'RE CONSIDERING CHANGING PHONE CARRIERS, STOP BY THIS LOCATION. YOU WILL BE PLEASED WITH THE PERSONALIZED SERVICE YOU RECEIVE. ONCE AGAIN, THANK YOU. FYI: The store is situated beside the Forever21 store. When you enter through Forever21 store, take a left and you will see it.

I would like to recognize Siman R. and his protégée Dom L. at the T-Mobile location in Ontario…read moreMills for delivering what has become increasingly rare today--authentic, professional, and customer-focused service. From the moment I walked in, Siman and Dom took the time to understand my needs, explain my options clearly, and help me upgrade my phones without any pressure or sales gimmicks. There was no bull, no unnecessary upselling, and no attempt to steer me toward products or services I didn't need. Instead, they focused on creating a true win-win experience. Their product knowledge was exceptional, and they helped me maximize the value of my upgrade by ensuring I benefited from promotions that included an Android smartwatch and a Harman Kardon portable Bluetooth speaker. More importantly, they patiently answered every question and made sure I fully understood my options before making any decisions. What stood out most was their professionalism, honesty, and genuine commitment to customer satisfaction. Siman clearly leads by example, and Dom is developing into an outstanding representative under his mentorship. Together, they represent the kind of team that builds long-term customer loyalty and trust. As a customer, I left feeling respected, informed, and confident that I had received the best possible service. That is not something I say lightly. If you're a T-Mobile customer looking for a seamless, straightforward, and genuinely enjoyable experience, I highly recommend seeking out Siman R. and Dom L. at the Ontario Mills T-Mobile store. They have earned my highest recommendation and a well-deserved five-star rating. Outstanding job, gentlemen. Thank you for proving that exceptional customer service is still alive and well. MSgt Charles Navarro, Jr. USAF (Retired) Rancho Cucamonga, California

Went in to get assistance transferring my mom's cell phone number after her husband of 65 years…read morepassed away. Briana M greeted us warmly as soon as we walked in. She was helpful and attentive to my mother. She was able to address Mom's problem quickly, but we never felt rushed. In fact, as we were leaving, she offered her condolences and I could sense the sincerity. She made what could have been a very difficult conversation pleasant and kind.

Very unprofessional service…read more I paid $70 cash to replace my iPhone back glass, and the job was done poorly. The new glass was already cracked when I got home, and the finishing around the camera was clearly damaged. When I returned to the shop, the technician refused to fix the issue or take responsibility. Once they get your money, they don't care about the quality of their work. I strongly recommend going somewhere else. This place does not stand behind their repairs.

Absolutely excellent service at EL AMIR store at Ontario mills mall!…read moreI was greeted with professionalism and a genuine desire to help. SARDAR was incredibly knowledgeable and skilled, Not only the repair was completed in record time, but the quality of work exceeded my expectations. My iPhone now looks like new and functions normally. I highly recommend this business to anyone in need of iPhone repairs. You won't be disappointed!

I don't know what to say about this business. Professional…read moretechnicians and high quality screens, I have been coming here since 2018 , they are very friendly and experienced, they really know what they are doing. I don't have any complaints regarding their services or parts. Be confident doing business here.......

This is my second time here in one week!! Man kids are expensive!! But Khaled hooked me up with a…read moreSAVINGS & I RESPECT that!! He understood my situation & had no problems accommodating me immediately!! Good knowledgeable & professional customer service!! Great prices as well..I highly recommend Cell N Color!! He is located right near Rainforest Cafe In Ontario Mills Mall. I had to comeback for the 3rd time yesterday & ONCE AGAIN, GREAT AFFORDABLE SERVICE!! Thank you Saeed!