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    Metro by T-Mobile

    3.0 (6 reviews)
    Open 10:00 am - 8:00 pm

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    Photo of Michael L.
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    3 months ago

    Went in there on June 2nd, 2026. Ali was super friendly, patient, and polite. He is an asser to this company. Thank you.

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    Photo of Robert M.
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    3 years ago

    Second time here. Great people and they remember you! Easy to do business with and things are pretty cut and dry. Recommended.

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    Photo of Sara W.
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    3 years ago

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    Photo of May Z.
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    2 years ago

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    3 years ago

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    2 years ago

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    Ask the Community - Metro by T-Mobile

    T-Mobile

    T-Mobile

    (99 reviews)

    $$

    The list goes on! The expectations have been consistently surpassed!!…read moreI have had to go in frequently to this location and this crew is unlike many others. I came in on a Wednesday night of last week and to my surprise available and not super busy. As I was there, just before the next hour, more clients swarmed in. -Hilaria, Derek and Brian were pleasantly helpful, knowledgeable and friendly. Love seeing the same faces. Today, this week, I went in and met with Elizabeth who was very attentive, accommodating and supportive. This team works really well with each other. I am a very happy client! Huge thank you and job well done

    1 Star -- Check Your Bill VERY Carefully…read more We had an extremely frustrating experience here and feel taken advantage of. Our bill included accessories and add-ons that were never disclosed, never explained, and never authorized by us. These charges were quietly added without our knowledge, which is unacceptable. Pricing was not transparent, and by the time we noticed, the total was far higher than what we were verbally quoted. When we questioned the charges, there was no clear explanation or accountability -- just vague responses and no real resolution. This feels like a business model that relies on customers not paying close attention to their bill. If you go here, scrutinize every line item, ask questions upfront, and don't assume you're only being charged for what you agreed to. Overpriced, misleading, and stressful. We won't be returning, and I strongly advise others to be cautious. T-Mobile faces multiple allegations and lawsuits regarding overcharging, including hidden fees, unauthorized charges ("cramming"), and, recently, price hikes on older, "price-locked" plans. Customers have reported, and lawsuits have alleged, that T-Mobile has used deceptive, fraudulent, and predatory billing practices, resulting in thousands of dollars in overcharges for some, according to T-Mobile Community forums (https://www.t-mobile.com/community/discussions/android/predatory-and-fraudulent/195538) and The US Sun (https://www.the-sun.com/money/12395769/t-mobile-overcharged-outraged-customer-service/).

    Metro by T-Mobile - mobilephones - Updated September 2026

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