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    The FIX - Ontario Mills

    4.0 (76 reviews)
    Open 10:00 am - 8:00 pm

    Get pricing

    Response time

    1 day

    Response rate

    25%

    Services - The FIX - Ontario Mills

    Smart watch support

    The FIX - Ontario Mills Photos

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    Recommended Reviews - The FIX - Ontario Mills

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    0/10 STARS I came in to fix my cracked iPad screen. They fixed it, and within a few hrs the screen started peeling off. Went back to get it fixed AGAIN, and there was dried up glue all over the iPad. They refused to take accountability or do anything about it. Very unacceptable, terrible job and terrible customer service. I would go elsewhere, to someone more professional and who actually knows what they're doing.

    Jackie H.

    I needed to fix the loud speaker on my mother's iPhone 12 Pro Max. I had called two other places and this place had best quote. I took it in and after looking at the phone, I realized that both speakers were out. The ear speaker and the loud speaker. He gave me two possible quotes on the ear speaker. He would try and clean the ear piece first and if that didn't work, it would be replaced. I returned 1 1/2 hours later and I was charged for the cleaning only. No replacement was needed. I love that he was honest, reliable, and VERY REASONABLE! I highly recommend this business. They are located inside Ontario Mills so you can drop off while you shop.

    iPhone repair
    Vanessa D.

    Great service My sons phone was fixed and in a timely manner Everyone was so nice and professional Thank you The Fix!

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    2 months ago

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    8 months ago

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    10 months ago

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    1 year ago

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    4 months ago

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    3 months ago

    The Fix did a great job so quickly! The staff here is professional and very knowledgeable.

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    6 months ago

    Best customer service! Attention to details were great. Called to get quote and was offered the best price. I will be back.

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    1 year ago

    Great service for the right price! After I compared with 4 other places they were the best while some others didn't even replied.

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    11 months ago

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    7 months ago

    Sami is awesome. Super quick screen replacement. Definitely recommend. Great customer service. Easy to work with

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    5 months ago

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    1 year ago

    Fast and great service. Front and back screen were shattered, now phone looks brand new!!

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    1 year ago

    3 new screen protectors done in store, very satisfied with their quick friendly service !!

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    1 year ago

    They were able to fix my cracked screen in less than 10 minutes. Excellent and fast service. Thanks.

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    11 months ago

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    1 year ago

    Very friendly, recommended what would best for our device and had the screen changed within 30 minutes.

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    7 months ago

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    9 months ago

    Very Fast and great prices. They really did a great job with my phone. They were very transparent about the process too

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    2 years ago

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    1 year ago

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    2 years ago

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    5 months ago

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    9 months ago

    Truly amazing customer service. The Fix is the best place to come to. I will recommend to family and friends

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    1 year ago

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    1 year ago

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    10 months ago

    Thus is a great place. They do a great job and are very quick! Wonderful customer service. I felt safe having them repair my phone.

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    1 year ago

    Business owner information

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    Tiffany B.

    Thank you very much for your feedback!

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    11 months ago

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    Tiffany B.

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    1 year ago

    They were super awesome and helpful with all our questions. Helped us put our new phones together. I highly recommend them!

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    1 year ago

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    1 year ago

    Was able to fix my daughter screen looks brand new for my daughters iPad and have cute iPad covers and phone cases

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    2 years ago

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    1 year ago

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    Tiffany B.

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    1 year ago

    Quick to fix . Nice staff. Will be coming back with my other devices. Upon arrival they asked what was needed and were able to help quickly

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    Page 1 of 2

    Ask the Community - The FIX - Ontario Mills

    Review Highlights - The FIX - Ontario Mills

    They completed the fix on the in a couple of hours, cleaned the phone before returning it, and even replaced the screen protector.

    Mentioned in 7 reviews

    Read more highlights

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    4.6
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    Excellent service! They responded quickly, gave me a quote online, and understood the urgency since…read moreour restaurant was losing business due to internet issues. They even came earlier than scheduled to help. The technician professionally connected our POS system and phone lines to the new internet, and everything is working perfectly now. Fast, knowledgeable, and reliable. Highly recommend!

    Replaced cracked iPhone screen. Not Apple product, phone doesn't recognize screen and so it's too…read morebright. Always to bright even if I set it on nighttime. Cell phone now runs hot. I'm so pissed at my self cause I should've known this would happen. I got a quote through yelp. And I get there and the guy asked "did you get a quote" and I said yeah it's for an iPhone 13 Pro Max and so he comes back with a $160 price and I say, I was quoted 99-129 for my model phone. So he says he'll have to call his boss to get it cleared. None of this would matter if the phone worked. But now my eyes hurt from this super bright screen. I'm turning every app into night mode that can. My cellphone brightness is on lowest setting. The guy even made up excuses on why he was charging more like it was a newer better screen from before and they haven't updated the new price. I didn't want to hear it. And the whole "pay in cash." SMH If you have time to do research, go somewhere else. I blame myself for not walking out when things seemed shady. I was better off with the cracked screen. **** Update**** So I get a call from Ben. My screen is probably defective. He wants me to bring it in to run a diagnostic and see if anything is wrong and replace it and offers a refund. Tells me to take down my review. I'm your typical guy that will google or YouTube something to fix it. There is something definitely wrong with this "non-Apple screen." So I say I'll take the refund and get my iPhone fixed somewhere else. Happy to give back this screen and I'll take my cracked screen. Ben says it's not right to give a refund. Ben was more concerned about taking down this review. Ben was polite but, at this point if I have to live with this super bright screen that heats up my phone until my budget can splurge to drop another $130 on a 2nd attempt, then Ben is gonna have to live with this review. People should have fair warning. So here's the warning. This company does not use compatible Apple iPhone screens. Your iPhone will not recognize the screen for "optimized" settings, ie "my bright screen" Worse, iPhone not recognizing the new screen is acceptable to them and was not disclosed. Who would want or trust a defective product. If I got a lemon then I don't want another lemon that passes a diagnostic only to fail me after a 3 month warranty. I'm better off getting a refund and going somewhere else. Ben, you got me for $130. I lost. And since this is the longest I've been in my phone after getting this bright screen, I'm just realizing how much it's draining my battery. Not sure what else this store does but for iPhone screens you are better off going anywhere else. Also, please don't delete your reviews when businesses ask you to. Better to update reviews to show how they fix things. I bet Ben has convinced others to delete their reviews. At this point if you go to this business then it's your fault.

    The FIX - Ontario Mills - cellphoneaccessories - Updated August 2026

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