unreliable at best. I can't rely on it for work-family and life. Well intentioned but poorly…read moreexecuted as an internet provider.

AVOID. A few years ago they had great speed and…read morereliability, as well as good customer service. Now outages and slow speeds are increasingly common and customer service is non-existent. I don't know what happened and I don't care. There are better options.

Tri Tel installed a new phone system for our busy auto repair shop. We were worried our phones…read morewould be down, causing our business to suffer. They did such an amazing job. Our phones were only down briefly. Their customer service is top notch. I had an issue with my wireless headset not fitting correctly. I tried for 2+ months to find the "correct fit" with the one they provided me. After being totally frustrated, I called Christine, who is absolutely awesome. Even after a couple of months, they came and switched me to a whole new headset. This company knows the meaning of "customer service". I would highly recommend them! No questions asked.

From the owner: The Edge you have been looking for.read more

I had a terrible experience with Xfinity. My roommate paid a $200 bill within days of…read moredisconnection, yet Xfinity still sent it to collections and added $100. I had service for less than 4 days and was charged $50+ early, then disconnected and told to pay $25 to reconnect. This feels like targeted mistreatment. Given Xfinity's history of discrimination lawsuits, I'm deeply concerned. I've submitted a formal complaint and will escalate to the FCC if needed.

I'm amazed at some of the bad reviews. I was at their office today and they couldn't have been…read morenicer or more helpful. I have never had any problems with anyone at the PC location.

Two stars seems accurate although they are trying really hard for 1 Star. Their tier 1 phone…read moresupport takes a beating. Thursday: System was only downloading @ 1.5 MB. Called (35 min on hold) and I had already done the whole unplug things & plug them back in. I told them that but they wanted to walk through things again. I humored them. As it was 9 pm I was told that they couldn't fix it until the next AM Saturday: 6pm I call and selected- call me back when it's my turn. 7:30 I call and am on hold another 10-15 minutes. Support asks if anyone has called me. I say no that's why I am calling you now. Let's get this fixed. Support can't help fix it and someone will give me a call on Monday. WTF?!??! This company is terrible. Internet connections are like water & electricity these days. People use these things 24/7. UBB, get your act together & start supporting your service 24/7, not just M-F 8-5, when I'm @ work!

They finally came out after multiple complaints. The guy said we got a signal but said that it…read morewould not be a good enough signal (even tho the tower was only 3 Miles from us). The service tech was extremely nice and that earned 2 stars back. It's funny tho because he called because he could t find us because they had our address wrong...so how did they really know we didn't have service hmm?! Horrible! We were excited to set up service and scheduled services with them. Almost a week later and they were going to come out tomorrow. Well we get an email saying their engineers decided that they could not service our area after multiple people (Amy, Shawn and one other) said that our area was serviceable. Their excuse is that we have a "Hill" in the way! THERE ARE NO HILLS AROUND ANYWHERE! They didn't even come out to check to see if they could get service out here. They wouldn't even try!! They don't value customers at all!!! There are no large building or trees around us either. Bottom line is they didn't even try. It's a conspiracy of antitrust law in our area.

You're better off without CenturyLink Internet, using public library computers or Starbucks Wi-Fi…read more I have had CenturyLink high speed Internet for the past 10 months in Park City, UT. In all fairness, the Internet speed and reliability is very good. I have never had connectivity issues, and I can load large videos and download songs with lightning speed. Unfortunately, their lack of customer service is EMBARRASSINGLY poor. I have tried three times now to call them to cancel my service. I did not call during peak business hours. The first time, I waited for OVER an HOUR before deciding to hang up and try back later. The second time, FORTY-FIVE MINUTES, the third time, THIRTY MINUTES....AND COUNTING. I simply want to cancel the Internet service at my home, since I am moving away. I cannot fathom why this transaction is so difficult; I should be able to cancel my services online and simply ship my modem back through the mail, without waiting to speak to a customer service representative. Each time I've called, an automated voice tells me, "You are very important to us. Please stay on the line, and a customer service representative will be with you shortly. Your expected wait time is more than three minutes." Three minutes, hmm, not bad, I think. Then three turns to five, then to ten, fifteen... and I begin to wonder if their system noticed I called at all! They feel obligated to play elevator music, reminiscent of crackling white noise on a TV channel that doesn't come through. Every thirty seconds, they play an advertisement about adding Direct TV to my plan, and finish it off by repeating their first line about how "you are very important to us." I have a marketing degree, and I must say, this is blatant false advertising. By no stretch of the imagination is "shortly" defined by in excess of 45 minutes. I would much rather CenturyLink simply tell me that their expected wait time is 2 plus hours, so that I can put my phone down, go cook dinner, feed my dog, go jogging, shower, clean my house, and then come back to my phone to wait and see if anyone has answered my call. Instead, I've waited, listening to their fuzzy elevator music and phony, false advertisements through my wireless headphones for an indefinite period of time, with no sort of resolve as to when my phone call may be answered (aside from "shortly")!! Given their quality Internet connection, I would rate CenturyLink as two, perhaps even three stars out of five, rather than one, but it is immeasureably important to me that I let my fellow friends and neighbors understand that they MUST NOT USE CENTURYLINK. Once you sign up, you will not be able to get out. It's funny to me that CenturyLink can continue to bill customers and profit, by never answering customer phone calls to cancel service! What a tricky strategy... and yet, it works for them. Tomorrow, my monthly payment for Internet Services is due, without which, I will accrue a late fee. I am about to accrue $60+ in fees on an account that I have been trying to CANCEL for TWO WEEKS. For an account that I should have received a REFUND for two weeks of UNUSED SERVICE. You make me sick, CenturyLink.

Tried for 2 months to get them to install internet at my new business. 4 or 5 no-shows in a row and…read moreabout 8 hours on the phone later, I asked them to cancel everything so I could just use Comcast. I'm still getting bills in the mail and phone calls from them saying they're going to send me to collections (keep in mind that they never set up the internet and never even came to our office). Every time I talk to someone, they apologize and say it is the company's error, but nothing changes. Every day I get another phone call or another bill in the mail. I can't get them to stop. Worst experience I've ever had with any company, period.

The employees really care about giving their clients awesome customer service. 911 IT offers…read moredifferent levels of service so they can literally fit all different types of budgets. They're great to work with

If I could leave a 0 star review, I would. 911 IT has the worst working environment I've ever seen…read more Many of the individuals are novice and inexperienced, holding your entire company on the line. The ego of these people who have nothing to even justify it, will run you bankrupt and at a loss overall. I would not trust them with anything, and I advise others to watch out. You don't want to risk your hard-earned business to people that don't care about you at all.