The staff in Charlevoix Michigan are as good as it gets! I have a seasonal home with cameras and…read morefull security. They keep all the systems working in even the harshest weather, with a smile! Pam, Don, and Troy are true professionals who respond immediately to any concerns I have. Over 5 years with Habitek and I would not change for the world! I just want them to know how much I appreciate them!!!

From the owner: 24-Hour Monitoring, Business and Home Security and Fire Systems, Access Control, Video…read moreSurveillance, Automation and Medical Alert

Yep as in the older reviwes, steer away from this company period. In sept i believe was an incident…read morewhere a disabled persons rep trying to help change the pin was asked to leave for hacking, our 16 day experience on bait and switch plans, no reciepts, no access to reciepts electronically, no help from the store and yep banned from the store also. Amazing after that and how fast corporate got billimg access opened up and finally redid the figures, but we are dropping that service and going back to verizon. Btw still has one client that been thru the home internet scam and second phone line left to be activated and been over 7 days and still not settled right. So if your disabled and or dont WANT TO BE PROFILED I WOULD STEER CLEAR OF MANAGER DAVE AND THE ONLY TMOBILE STORE LEFT OPEN IN TOWN. Will attach photos and logs in a bit.....

Went to Traverse City with my parents to initiate service in Bear Lake MI. Solid service from Karl…read more(Manager) and Michelle who set us up with 2 iPhone 8's for the price of 1. Also converted me from Sprint on my iPhone X, and away we go back home. The phones didn't work in Bear Lake. Drove back to Traverse City (90 miles round trip) and Michelle adjusted the settings, and asked us to try again. Still didn't work in Bear Lake. Called customer support (again) and they stated that everything was setup correctly and wait til 6pm. Still didn't work. Called customer support again, and stated wait another 12 hours and it would "port over". The problem wasn't "porting" as we had data and texting. The problem was voice. Took the phones back to TMobile 7 days after purchase and they charged my parents a $106 re-stocking fee for phones that don't work. They stated that TMobile does work in Bear Lake, they just couldn't get it to work on any of our 3 phones, hence the re-stocking fee. Asked Karl (Manager) to call me. No call back. Flew out to Philly on Saturday, and my iPhone X worked GREAT. Everywhere I've been since, my iPhone X on TMobile was fine. But my 85 year old parents live in Bear Lake where there is awful TMobile service, and Karl seemed to play "hard ball" with them and forced them to pay the restocking fee after they swapped out service (after a week of no TMobile service) to get AT&T phones. AT&T actually works in Bear Lake. TMobile corporate is great. But the Traverse City store? STAY AWAY! The manager still hasn't called me back. Update 11/7/2018: Karl (Manager) finally called me back. Not a productive call. He ended it by saying "Good luck trying to get more money from TMobile". He still doesn't get it. I'm not asking for $. I'm asking for his staff to have greater caution when selling TMobile service in Bear Lake and other poor signal areas in northern Michigan He ultimately damages the brand.

I highly recommend Elevate.net for internet and phone service. They have amazing customer service…read morethat is second to none. Don't bother with Charter! Go local!!

From the owner: Specializing in providing internet and telephone service for both rural and urban businesses and…read moreresidences.

this place is great Um I had a broken HDMI port and I called and and it works even better now for…read moremy Xbox and so this is a great place. If you have any electronics his name is Mitch he was really awesome glad to help me out and I hope he will help you out to

Awesome place. My husband was super stressed when his work computer locked up and he brought it…read morestraight down and the technician was phenomenal. Fast, kind, welcoming and we have found our IT spot!

Called yesterday as I had issues with my in-home Sonos system. Chris agreed to meet with me today…read moredespite the short notice. Did a thorough review and found the problem, fixed it and on his way in 30min or less. Impressed with the professionalism, knowledge and friendly manner. Recommend strongly and trust them completely!

Do not use this company. I talked to Chris a few times then met with them to get a quote for a…read morewhole house audio system. They then billed me for a tech service call. It was a sales call. Their mistake. Plus they never gave me the requested quote! When I called Emily to explain their billing mistake, she was incredibly rude, both on the phone and via email, and then sent my bogus "invoice" to a collection agency. Incredible. Sad because both Chris and Andre were very knowledgeable and friendly.