Amazing customer service the workers there helped me get in and out in a timely manner answering…read moreall my questions helping me set up and learn about my new phone !

Great customer service ! Welcomed me as soon as I walked in with great attitude and helped me with…read moremy issues I had on my bill as well as got me set up with home internet and saved me over 100$ from what I was paying with my previous provider

Got my a really nice case for my phone for real cheap.. added a line to my account and got me a…read morefree phone. The customer service was great and the people was very nice..

I live in Washington State. My 19 year old daughter is traveling through Texas for a business…read moreproject. She broke her phone. I sent her to get the upgrade that we qualified for while she was in Ft. Worth at 1201 Martin Luther King Jr, STE 101 on Jan 26th. The sales lady gave her the wrong phone, a Motorola G Stylus, not the 5g version of the same phone, and did not offer options. The sales lady did not provide a receipt as she didn't know how to load the printer tape. I am writing this just two days later. My daughter was sent to San Antonio, about 300 miles away. She went to a Metro store there, with the new phone and packaging materials. She was told that she could only make the exchange at the Ft. Worth location. It was a $60 difference in price. The state that all sales are final (on the non-existent receipt). I spent hours, on the phone, between corporate stores and "customer care". The best solution that anyone could come up with was for her to buy the correct phone at full retail, and sell hers privately. The customer care is horrible. They won't let to speak to anyone that could help at the corporate level. Worst experience.

Do not buy a phone from any store but this one. They give…read moreyou honest advise about what phone best suits what you want it for. Not to mention the great and friendly service. All Metro stores should be like this one. Thanks again guys!

Conveniently upgrade and activate your phone at the kiosk. Extra perk as a Sams Club member for…read moreupgrading or adding a line you get an e-gift card and free activation! Only downfall is there is no phones on hand. It will get mailed to you but I've gotten it as fast as the next day! While others were like 2 days. Nancy was my salesperson and she was amazing. She was very patient with me and showed me many options for my plans.

I went in to exchange my Vomero 18s because the tread wear was wearing down quickly…read more Pati was great in helping me with my options of exchanging to another running shoe and finishing the exchange transaction. This other guy (sorry I didn't get his name) helped me fit in to the right size; he was very helpful too. Please recognize these two people with a day off or similar. The whole process was smooth and easy to do (even though the system was down). And to top it all off, I got a military discount. I'm sold on the brand since I was using adidas running shoes for 10 years. I greatly appreciated the information and advice on everything I asked about since I'm new to the brand. I was also looking for water shoes but I don't think they had that. The store was impressive and the vibe was welcoming and overall nice to be in that store environment. I highly recommend this store.

UPDATE: Refunds were processed 12 days later. Either the policy was misunderstood, or store…read moreleadership needs additional training. ------////// Stopped by the Nike store at La Cantera to return items I had already processed through the Nike app. I had valid return barcodes ready to scan which were generated minutes earlier using Nike's official return system. The employee assisting me, who said she was a manager, immediately refused the return, citing a 60 day limit. When I asked why the app would allow an in-store return if it supposedly couldn't be accepted, there was no real answer--just a shrug and "there's nothing we can do." A second manager stepped in and was just as dismissive, offering zero effort to problem solve or even explain the disconnect. I left the store, opened the Nike app, switched the return method to UPS, and dropped the items off successfully less than a mile away. What should've been a quick stop turned into an hour-long inconvenience because store leadership didn't understand the tools Nike itself provides. Or just didn't care. Ironically, the app delivered far better customer service than the actual store. Third visit here, and definitely the last. Next time, I'll skip the store entirely and stick with the app.

Excellent service, great looking custom buildings they stood up within days as committed…read more Thank you guys for the great work and ensuring everything was cleaned up before you leaving our home.

I highly recommend that you DO NOT BUY anything from ProStructuers of Mississippi ,Louisiana ,…read moreTexas or any other name they advertise with. I explained that time was of the essence & that bought from them based on them being a Mississippi Company (THEY ARE NOT) I paid my deposit on Sept 23rd 2025 with promises of a 2-4 week lead time. My install was finally set for Dec 9th & 10th. They did not start my install until Dec 12th & finished Dec 16th The fine print in their contract only benefits them. They will lie to you Or mislead you with promises that they will not keep, anything to make a sale. They are only a sales team, NOT the construction Company. They farm out your contract to a 2nd party, who then subs out the installation. They subbed out my 24 x 35 x 12 building to Affordable Carports. LLC. They in return did not honor the lead time quoted to me by ProStructures. I was told by Tony the salesman for ProStructures that they would adjust my cost for they delays. I retired & needed to move my store. (I paid an extra months rent on my computer store) due to all the delays) THEY DID NOT REFUND ME A DIME .They also did not install on the dates they finally set for installation. When they did show up , they informed that they brought the wrong gauge sheet metal I had ordered the 26ga they had brought me 29ga They then offered to deduct the cost difference between the 2 thicknesses. No extra for me not getting what I had contracted for. I declined their offer. I was told they would have the correct metal delivered & installed on Sunday, They no showed, no called, Affordable Carports. LLC.. Did give me a token $200 off the price for their screw up. Each delay caused scheduling problems with my insulating company & my electrician which pushed my completion time even further down the line. The crew that installed my building was subbed by Affordable Carports. LLC.. also the factory got paid (4) Companies took a bite of the pie that I paid for. They failed in communications, They also passed the blame around to each other with BS excuses & delays. The roll up doors are not metal, I believe the quality of install to be poor. Way more I could tell you about this fiasco but time & space makes that hard.

Walked into the store and was immediately greeted by Ash. He provided excellent service, without…read morewasting any time. I will be recommending my family and friends go see him, when needing Verizon services.

Stephanie helped us with a phone upgrade and claim after Asurion claim processing made errors that…read morein one instance found my wife's new phone cut off from service while on the road. Stephanie's knowledge of systems and as importantly, customer service quality, was phenomenal. Saved the day and Verizon relationship. Its been a long time since we've had that top notch level of service, competency, and product knowledge anywhere.

I have been dealing with a order issue for several days with Verizon. Orders consistently getting…read morecancelled and all sorts of issues. I spoke with a supervisor over the phone and we decided that I would just pick up at the store. CS called the store to be sure the product that I was looking for was in stock. OtterBox Defender pop for the iPhone Xs Max. The rep at the store told his yes we do have this product in the store. The rep also informed him that he would be at the store for several hours. I arrived at the store and thought I was getting the product that I was told was in and long story short they did not have it in stock and assumed that this product did not exist. And of course the rep that customer service spoke to was not there. Avoid this store and goto a real Verizon store and not one of these want be stores. The reps can care less about the customer and are there only for the pay check.

Andrew went above and beyond to set up our phone service when we came to switch from a different…read morecarrier. He was very knowledgeable about all the promotions and offers we could use to lower our monthly bill, such as the turn in phone credit, military credit, switch over credit, autopay credit, and paperless credit! He even went to another location in San Antonio to pick up a light green phone for my daughter as they did not have one at his location!