Last Sunday my father in laws 1yr old iPhone randomly shut down overnight during charging & we were…read moreunable to turn it back on using the normal side button. We located a ATT store off Military/Pleasanton & after she could not turn it on, she recommended to buy another phone. She also suggested a repair store. That store didn't look like my usual store in The Forum so I asked & she confirmed that they were a AT&T Authorized Retail Store. Something didn't seem right so I searched again & found this store using the filter for an official "AT&T Company Owned Store". I walked in & there was a young man who was going to take my name. I told him the issue & he turned it on right there on the spot. He also showed me what to do next time. In my experience, I've never had bad service in the Official Stores.

Woke up to a mobile that was NOT reading the SIM card in it. Staff was quick and VERY helpful in…read morereplacing the non-wr

KUDOS to Betty who fixed my phone--yay! Saved me a trip to North Star Mall Apple store. Her…read morepersistence and problem solving skills got it working again. Excellent customer service from this T-Mobile site. P.S. If you don't already have the protection plan, OBTAIN ASAP as it is totally worth it!

Anna went the extra mile in navigating all the questions about technology changes since 1978 . All…read morejoking aside she was wonderful and patient with my many concerns about AI and what kind of device would be best suited for my needs .

Walked into the store and was immediately greeted by Ash. He provided excellent service, without…read morewasting any time. I will be recommending my family and friends go see him, when needing Verizon services.

Stephanie helped us with a phone upgrade and claim after Asurion claim processing made errors that…read morein one instance found my wife's new phone cut off from service while on the road. Stephanie's knowledge of systems and as importantly, customer service quality, was phenomenal. Saved the day and Verizon relationship. Its been a long time since we've had that top notch level of service, competency, and product knowledge anywhere.

Kaleb was Very knowledgeable about the products and got me Cash Fast for my mac book and apple watchread more

Sold my kid's old phone. Fair price. If you do an online buyer like Gazelle, they suck you in with…read morea high offer.

Scam Artists, I took my phone to InstaPhone2 to have it unlocked. I was told that I would be able…read moreto use the phone after the service, but when I actually tried to use it, the phone still wasn't working as I was told it would. I contacted them about the issue and was not given a refund. Based on my experience, I would recommend being very careful before paying for their services. Make sure you fully understand what you're paying for and what happens if the service doesn't work as promised.

Excellent service. Fast and reliable. They will fix the…read morephone quickly and not spring any surprises after fixing your phone. I've had some phone repairs and this is the best experience I've had by far. They also carry products for screen protection and phone plans from several carriers. It was a drive for me but worth it. I highly recommend this business.

Nice competent repair but did not receive promised phone call when work was done and product ready…read morefor pickup.

Damaged my Xboxs motherboard don't want to take responsibility, takes 2 weeks to diagnose " Bad…read morepower supply" doesn't makes sense or add up. Please don't take your consoles here.

Yes sneakers! More to Come Soon... Chris , the owner of the establishment has been adding on for…read morequite some time .... And is continuing T. This young man is native to area, and this is the second home... My first time going next-door to KICKS& CLUD's I find it fun it was my first time like I said before and they are quite informative of I was like how what do I buy ?!?! what do I need ??? explain to me please talk to me like I'm 21years old,l finally the young man helped me -out ,and the owner greeted me with a nice hello ,and a thank you when I left! So when you need to fix your phone go next-door and relax and do a little shopping and chill in the clouds! It was a great experience! I'll be back soon

Asked them to fix my hdmi port in my xbox, got it back after a week of waiting, broke again after…read more1 day. Took it back waited 2 more weeks, still isnt back in my hands, and funny thing is they shipped it out to houston to get fixed while i was on a trip for a week and it still isnt back.

BEWARE. Unfaithful business practices. The business name is…read morea warning to customers not a boon. The screen I asked for and negotiated for was an OLED. The screen that was installed is not an OLED. Shahzada over charged and forced negotiations. The price in store was different than over the phone. Once we agreed on the product and price work began. I was then shown the phone very briefly to verify work was done and told there are no warranties of any sort. Not being in the industry I trusted that he did the work requested. He installed a low tier screen at a high tier price and did not disclose this. I called to discuss and he could not tell me what kind of screen was installed - he calls it a generic iPhone screen. It is terrible quality- glitchy, low brightness, battery draining, and makes your phone run hot. His pricing started at $450. We negotiated for an OLED for $200. An OLED was not installed. Do not do business here. The store does not keep the advertised hours. The one redeeming quality is that the work was done quickly.

Great customer service very professional very helpful. The technician is really quick. They fix my…read morephone between 5 minutes. I recommend it to everyone and they have beautiful accessories. Anything you need you can find in that store. Leo Rock's