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    T-Mobile

    2.9 (55 reviews)
    ModerateMobile Phones
    Open 10:00 am - 8:00 pm

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    iPhone air

    Diana helped me find the best plan for me! Thankfully, while going through the process, she was very patient and friendly with me. Especially because I didn't know where to start for such a big step in my life. Finally, I'm grateful for the ambience they provide, since all her coworkers are incredibly friendly and welcoming just like her.

    Satisfied customer !!
    Ariel G.

    I went to T-Mobile today to get my dad a new phone for Xmas ! We were assisted by Erica who not only was very nice and knowledgeable we ended up leaving with two new phones for the same cost ! She made the process very easy! Thank you !

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    9 years ago

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    9 years ago

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    12 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    12 years ago

    I'm almost sure that the staff here purposely hold up the line. There should be no reason why it takes more than 40 minutes per customer.

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    10 years ago

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    10 years ago

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    10 years ago

    Great customer service at T-Mobile Mark was helpful on all my questions and a half I was in and out in no time great experience coming back

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    15 years ago

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    12 years ago

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    10 years ago

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    Page 2 of 2

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    isabel was super helpful && made the process of adding a line a smooth && easy one!

    Mentioned in 2 reviews

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    People searched for Mobile Phones 8,098 times last month within 15 miles of this business.

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    T-Mobile

    T-Mobile

    3.8(34 reviews)
    2.0 mi
    $$
    Virtual estimates
    Shipping

    The Retail Associate Manager, Yajaira Rodriguez, was incompetent and unprofessional in handling my…read moreupgrade. She assisted me with my upgrade but failed to set up the SIM card. As a result, I went home unable to use my phone. When I called the store, I was told she was busy and could not assist me. Instead, I was told I had to return to the store--an unnecessary and major inconvenience, especially on a Saturday. No working phone and an extra trip to T-Mobile because of a mistake that should have been caught before I left the store. When I returned, Yajaira Rodriguez was nowhere to be found. I was told she was in the back and, rather than coming out to speak with me or take responsibility for the mistake, she avoided addressing the situation. Ms. Rodriguez, as a manager, you should have personally greeted me, acknowledged the mistake, apologized, and taken ownership. You should also be setting the example for your team. Instead, you sent me home without the SIM properly set up, refused to assist when I called, and failed to address the issue when I returned to the store. That is not customer service, and it is not professional management. If a district or regional manager genuinely cares about customer service and meeting basic expectations, I strongly recommend taking a serious look at how this store is being managed and making the necessary changes. BUYER BEWARE.

    I give this location one star because the gentleman I spoke to was not helpful. When I walked in…read moreand told him I want to trade my phone. He didn't say a word to me, but he took my phone to a woman who worked there. He talked to her for a few minutes and then came back and told me I couldn't trade my phone. The professional thing to do is tell me what you're doing with my phone. Another reason I give them one star is because when I called the location, they told me they can't see my information and if I wanted to get a new phone, I would have to order it from the app. That is not true because I just came to another location and they told me they would help me look at my information.

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    T-Mobile - mobilephones - Updated September 2026

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