T-Mobile

1.0 (1 review)

Mobile Phones, Telecommunications, Electronics

Open • 11:00 am - 6:00 pm

Add Review

Call

Directions

Website

T-Mobile Photos

T-Mobile - Mobile Phones Near Me - Terre Haute, Indiana

See all

From this Business

Bring Your Own Phone

Bring the phone you love and keep your number when you switch to T-Mobile.

Latest iPhone 17 Deal

Get our latest deal on iPhone 17 when you switch to T-Mobile.

America's Best Network

T-Mobile is America's best mobile network according to Ookla Speedtest® Learn more at t-mobile.com

Shop T-Mobile® Deals

Get our best deals on phones, plans and more. Visit T-Mobile.

T-Mobile Plans

Join T-Mobile® and get onto our best plan w/ Experience Beyond.

Get Offer
Get the latest deals on phones, plans and more.

More like T-Mobile

Internet Service Providers

Electronic Parts

Stereo Repair

Tv Stores

Recommended Reviews - T-Mobile

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

Start your review...

Browse more easily on the app

Bailey P.

3 years ago

A member of our family decided today to leave the current phone plan we had to go to a different carrier. They went in and cancelled their service and released their phone number so they could use It with the other provider. At that point in time, another phone on our plan no longer had service. Come to find out, the employee disconnected the wrong line and released the wrong number on the plan. When I called to resolve the issue, the employee LIED about releasing the incorrect number and claimed "he didn't know what happened." I then had to call customer service, in which I spent 1 hour and 2 minutes on the line with her and paying a $35 activation fee and getting a temporary number for my mother's phone. After that phone call, I had to be connected with AT&T to get information on how to get my mothers phone number released from them & back to T-Mobile (Another 45 minutes). Then I had to contact customer service for T-Mobile AGAIN so that I could get my mother's phone number switched back to her original, which required me to spend another hour and 20 minutes to resolve. Over three hours of continuous phone conversations with very helpful and kind customer service reps to resolve an issue that the employee at the store made. The fact that he lied about cancelling the service on the wrong number was asinine. He also claimed the family member that was initially changing carriers was the primary account holder, which he was not. I am an authorized user on the account and EVERYTIME I go to this location, I have to be put on as an authorized user again because it's never set up correctly, yet someone else on the plan is able to waltz in and make whatever changes they want, which in turn creates huge problems. I received great service from customer service but NOT from the employee at the store. This is not the first time we have had issues with employees messing things up in-store. If multiple people on our plan upgrade at the same time, we've had phone numbers incorrect, wrong contacts uploaded, and several other issues and it usually takes several hours. It's always a hassle dealing with this store. I do not recommend going to location, especially if you are having issues. Take the time to travel to a different facility in hopes that they can help you, or contact customer service instead. Going to this store usually makes problems worse. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

More info about T-Mobile

4824 S US Highway 41
Ste 100
Terre Haute, IN 47802
Directions
(812) 299-7700
Call Now
Visit Website
https://www.t-mobile.com

Payment methods

Does T-Mobile take credit cards?

Yes, T-Mobile takes credit cards.

Outdoor Amenities

Does T-Mobile have parking?

Yes, T-Mobile has parking options.

From the Business

Specialties

Visit the T-Mobile store in Terre Haute and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 4824 S US Highway 41 Ste 100 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

History

T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

More Info

Hours

Ask the Community - T-Mobile

Don’t See Your Question? Ask Away!

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Explore benefits

Frontier Internet

(1 review)

4 different individuals have knock on our doo. They are pushy and will not take no as an answer!read more

Metro by T-Mobile

(1 review)

When I first got Metro, it was great. I've been in this store recently a few times. It ALWAYS…read moresmells like weed. They are ALWAYS in the back and only come out after you've been standing a while. Well, I added a line for my son. I couldn't get the sim.card in the phone. I had placed the order online. So they put a different sim card in the phone at the store. I could not see that. I have spent over 2 hours on the phone with customer service. I filed a complaint and the supervisor was NOT happy and I have to buy a new sim. But, I got a $30 credit. This store is pathetic and they need to drug test the employees. I called the store and it was the assistant manager that did it. It was the same manager on the phone. She could barely speak correctly. This is a shame. The phones are great, network is great. But the local store would be better off if flying monkeys ran it. Just saying...

From the owner: Switch today & enjoy America's largest 5G network.read more

Verizon

(2 reviews)

this place is a mess,charged me for a non working phone then told me i have to pay a 50 dollar…read morerestocking fee to pay as a fine cause they sold m.j e a broken phone? god what a bunch of crooks,store managers policy they say ,run from.j these crooks ,shop at the decent one by menards norrh terre haute,class nice people,please stay away from these unethical greedy crooks

The absolute worst customer service of any establishment ever. They cannot take an order properly,…read morecannot train their staff properly, cannot activate phones properly. Even the simplest task (ringing up a case) took 2 tries to complete properly. After spending 3 hours in this store today, I only got one of the two upgrades I requested completed. The phone had come in, but no one contacted us. No one bothered to find out what the error was or why. Just the most pathetic excuse for a retailer. I would have been better served to order online and activate it myself. If all Verizon retailers are like this, I hope they consider computer operated kiosks soon.

Verizon

(1 review)

Amazing experience. Even with all the internet issues the store was experiencing, it was painless…read more Highly recommend Isaac Terry to take care of you at either cellular sales location in Terre Haute. Easy to work with, very understanding, and all around perfect customer service. Thank you!

From the owner: Cellular Sales is Terre Haute's go-to Verizon Authorized Retailer for the latest devices, including…read moreiPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S26 Ultra. We offer personalized service, device upgrades, and trade-in options on America's most reliable network. Our mission is to keep Terre Haute connected with top technology and expert guidance. Visit us today at 1452 Fort Harrison Rd for the newest smartphones, tablets, and accessories.

T-Mobile - mobilephones - Updated May 2026

People who viewed T-Mobile also viewed

Geek Squad

1 review

Joe's Mechanical Heating & Cooling

11 reviews

A-1 Sanitation

1 review

Swag's T's & More Screen Printing

1 review

T-Mobile