I'll start this really bluntly; I was SA[sexually assaulted] by the service man who came into my…read morehome to install my router + wifi, but to understand the 5 stars, you need to read further -- how it was handled made me want to stay with them. He arrived earlier than expected [9:05a instead of between 11a-1p], so I was sleeping still + was awakened by his call that he was outside. I was a little confused as the events unfolded as a result. I allowed him into my home + showed him where the routers for the rest of our home are located. That's when he asked to see the rest of my unit. I allowed him in to see the space + I am not sure exactly what happened before this moment, but he picked me up + threw me on the bed + began to hump me with his pants still on. I am a stripper, so I was able to make him stop as I am prepared + experienced to handle behavior like that as part of my job is to do this very thing every single night. I told him to stop trying to SA me [because he was still trying] + install my wifi, so I could start work for the day. He listened to me, stopped, + installed my wifi. During his installation, I told my friends who live in the upstairs unit, + they came down to make sure I was okay. I explained what happened, + I brought one of my male friends outside to introduce him to the serviceman as my husband. We then went back inside. When he returned, he installed an extender to me, noting that it would have cost more but I would be getting it for free as a favor. He began to attempt to kiss me + pick me up again. I told him I needed to start work, so I needed to know what I had to sign and walked back to the laundry room where the cameras are. He showed me, I signed, + he began to ask me questions about my husband + stand in my front doorway. That's when my other neighbor came down. He began to ask about her, + I explained she was my wife. He was flabbergasted + stepped out of the doorway, so I could close it. I took a couple days to digest what had happened + reflect over it. The wifi works absolutely amazing [2 gig Fiber]. So I had a gut feeling that it wasn't the company but the employee or contracted serviceman that needed to be held accountable, so other more vulnerable or less empowered Women didn't experience what I did. I started with the immediate feedback form + still felt unsatisfied as I wrote that the Serviceman should not be allowed in a Woman's home. So I tried to call, but was caught in a loop with an AI tech agent who rebooted my gateway thinking that I was having problems, which I was not [as I said, the wifi is great]. So I asked for billing [as I really did -not- want to pay for that installation after what happened to me + ran into the problem of not knowing my account number, because I had focused more on getting the man out of my home rather than listening to the information he was telling me between touching me + humping me. But because I waited so long looking for my account number, I was finally transferred to a HUMAN! Yay! That's when the story get's good. Kimon was extremely empathetic, which was the most divinely perfect individual to be connected to. She was both baffled + enraged as I explained what I was calling for [1] to inform them of the dangerous serviceman + [2] to be able to log into my account. She explained how shocked she was to hear what I had told her + immediately began to work on a report. She consistently reminded me that she was on the line with me still between moments of silence as she made the report. When the report got paused by needed to contact her hire-ups, she began to work on the technical problem. As she finished, she was able to finish the report, meeting both needs efficiently + with the fullness of empathy one hopes for in such a situation. She told me that I would be contacted by email to set up a follow up call. Wow! What a gem of a HUMAN BEING! I will update should anything else unfold, but this has been the best experience, because I felt HEARD + someone instantly worked on the most important priority, which was protected other customers. We shared lots of love + appreciation for each other before we wished each other safety in the New Year. PS I absolutely told her about the extender that was most definitely a way to manipulate me from calling about my experience. I would rather pay for this amazing extender + not the installation that reminded me that there are still men who choose to take an opportunity when they see one. Be safe, Friends.

I've been here twice . During and post Covid .Everyone is pleasant and efficient . Both times the…read moreline moved at an acceptable pace .

I came into the store today to return a phone I purchased because I got a new one in the mail from…read moreAsurion Insurance. I needed guidance to transfer my number and info on the cloud to the new phone but was told I needed to pay 30$ to have someone in the store help me ? I was so upset with customer service , I was going to purchase a new phone and screen protector but I left The store. Never coming here to this store again.

My phone was on its way out, so I stopped by the store to pick up a new one. Opted for the iPhone…read more13. Adrian was very helpful and patient. He walked me through all the options, was kind, and helped me make all of the necessary decisions. He was very honest, which I appreciated. The other employees were also very nice and helpful. I left feeling happy with my purchase and experience. I would definitely work with Adrian again. This store is different now, as these guys are less technicians now and more salesmen. Most technical aspects of things go through the Verizon app or hotline, which can make things take a bit longer, but that is not their fault. Deducting a star for two reasons: Customers cutting the queue was frustrating. Store also could not take cash.

Great service Had my…read moreiPhone 13 Pro Max microphone/lightning port changed/repaired in a timely matter (about an hr); offered to order the oem part (for this repair) but I was more than ok using the aftermarket part for this repair. Informed me that previous repair guy forgot to place certain screws and was nice enough to place new screws without asking . Very good pricing Drove from Passaic county to this location and will do it again if my phone needs another repair (knock on wood).

I stopped by iFix CP to get my camera lens repaired, and I couldn't be more impressed. The…read moretechnician was friendly, professional, and immediately knew what needed to be done. What really blew me away was the speed--my lens was fixed in less than 10 minutes! The whole process was smooth, no upselling or unnecessary hassle, just straightforward service. The repair quality was excellent, and my camera is working perfectly again. If you're looking for quick, reliable, and efficient tech repair, iFix CP is the place to go. Highly recommend for anyone who values both their time and their gear!

Bueno bonito barato. Always very good service whenever I need help with my phone. Thank you so muchread more

AVOID THIS PLACE THERE ARE A MILLION BETTER PLACES!!!! I made the mistake of trusting the online…read morereviews, I got ROBBED of $50. Ruined my families wedding weekend for me. I ordered a replacement phone battery last Saturday, said it would be in by THURSDAY, so I call Thursday and they tell me "its in the mail should be here tomorrow." I call early on Friday, I figure i can get the battery replaced just in time for my cousins wedding ( was a groomsman had to get there very early) and they tell me "it will definitely be here tomorrow". Little annoyed but its fine. I just got off the phone after a full week and all the guy says it (with a really RUDE UNPROFESSIONAL ATTITUDE) To wait until Monday. F**k that, I don't have a computer and have to live off my phone, I have been more than patient but these guys are starting to cost me time & money. I should be down the shore w all of my extended family right now but I made the mistake of expecting Alpha Cellular to do their job. Currently going to Bestbuy to get my phone fixed on the spot. These guys screwed me, the will screw you too, go somewhere else.

Customer service was horrendous. I walked in and sales rep gave me a head nod which was apparently…read moremy cue to walk over. He was a fast talker, barely paying attention to me. I asked a few questions and he answered quickly, with general responses. I asked him about services tailored to me as a new customer -- any deals, he said he couldn't really help until he ran my credit. Which is fine, but he didn't seem like he would be helpful or detailed throughout the process. I actually wanted to buy a new phone but not with someone who clearly couldn't bother to be at work. It was the dude with the gelled down bowl cut and contacts.

Una chusmearía horrible. Ni se te occurre pasar aquí q aquí no se resuelve nada. Mi prima pasó por…read moreaquí pa resolver algo del móvil y la trataron muy mal.

Fixed my iPad quickly and competently. Very reasonable prices. Friendly and personable. Highly…read morerecommended.

Good prices.. perfect repair ..no issues whatsoever anybody…read moreposting negative stuff is just a jerk imho

Friendly staff that are there to help you with any of your needs. I came in to ask some questions…read moreand was able to get the help I needed.

Never had an issue with my coverage not the cheapest just good and that's what I pay for so thank…read moreyou money well spent

Anyone could have done fraud on my account. I went in and did an upgrade and the associate didn't…read moreeven bother looking at my ID. I previously worked for ATT and we had to scan the id for the account so I know the regular procedures and she tried to get me out of there as fast as possible for them to close. If you want your account well protected please STAY AWAY FROM THIS STORE.

I went to this at&t store because google said it was the closest to me. When I got there 2 men…read morewearing at&t shirts were sitting down in the corner ROLLING MARIJUANA!!! I couldn't believe it I froze. There was a younger girl there so I was looking to her for help because I was too nervous to even look back at the men. I politely asked "is there someone that can help me?" The girl rolls her eyes at me, stands up shrugs her shoulders and drags her feet as she walks behind the counter. I asked "Are you going to help me?" And she says to me "I got up didn't I" now by this point I'm thinking this can't be real. So I stand there for a moment thinking I need to get out of this store. One of the men that was rolling marijuana stands up and literally said "wtf do you want help or not?!" I was in shock. I said " you are very rude and unprofessional and I will be back to speak to the owner" they all then proceed to laugh and say fine bye bye bye get out bye. I have never in my life felt so disrespected and unsafe. I will be sure to reach out to Every media outlet, AT&T, and every social media site to share my experiences. Disgusting. I am traumatized by how loud and aggressive that man was with me. DO NOT EVER GO TO THIS STORE

When I googled iPhone repair shop near me, I was so happy to see that this location opened a few…read moreblocks away from where I live so I made an appointment for a battery replacement for my iPhone 7 online. The next day I went to the shop and met Andre who was able to swap out my battery for a new one in a matter of minutes. As I was waiting for my battery replacement, I noticed that this shop also sells charging cables, phone cases, masks, gloves and hand sanitizers so it's a one-stop-shop if you're in need of these items. Fortunately for me, I needed extra charging cables and a mask so I was very happy to see these items being sold there. Being that I was so impressed with the service, I ended up leaving my iPad Air there so that he could order the replacement battery for it. Another cool thing I noticed was that this shop also takes Bitcoin payments as I saw a Bitcoin machine there so anyone that uses this payment method will find this helpful.

Went to get a ocean water damaged phone repaired. This place is a private office in a wework…read morebuilding, hard to see but the entrance is a little off 41st and Broadway. Have to sign in with security and scan your ID then wait for someone to escort you upstairs. Originally, I was quoted $75 to fix it on Yelp when I told them the detailed situation. When I went upstairs, the guy told me that it was unlikely to be fixed, but it would maybe cost around $125. When I asked why the quote was different, he said it was because it was ocean water (even though I specified that in the quote request). They took down a deposit for $30 not including tax to diagnose the phone. A day later, another guy working on it told me over the phone that only the screen would have to be changed. He was super nice when we got there and showed us what happened to the LED. The deposit was applied to part of the payment for the screen switch. The total came out to about $55. The screen is a bit dimmer and glitchy but I don't know if that has to do with the shop or the phone. At least the phone works! The blond guy fixing the phone seems honest.

Fui a esta tienda para comprar una mica de vidrio para mi celular y quedé muy satisfecho con el…read moreservicio. El personal fue muy atento desde el inicio, me ayudaron a elegir la mica adecuada para mi modelo de teléfono y me explicaron las diferencias entre las opciones disponibles. Lo que más me gustó fue que me colocaron la mica ahí mismo, con mucho cuidado y sin dejar burbujas. Se nota que saben lo que hacen y que les importa que el cliente quede conforme. Además, el precio fue justo y el trato excelente. Definitivamente recomiendo esta tienda si buscas accesorios de buena calidad y una atención rápida y profesional. Sin duda volveré cuando necesite algo más para mi celular. Muy buen trabajo de Anthony

gracias anthony le agradezco por su servicio y atención rápida y efectiva…read more Excelente servicio y espero volver pronto