So so happy with Amanda and HIGHLY recommend this company! She went above and beyond to make sure…read moremy business got our order on time and her quality of work is amazing! She even delivered our order right to my businesses front door! Just so very happy! Thank you SO much and you have a customer in me for life! Warmly-Jennifer (The Barre Fitness Studio and Lounge in Mill Creek WA)

From the owner: Welcome to A Custom Element!…read more Here at A Custom Element we are opening the door to things you don't see much anymore, quality, precision and customer service!! We are dedicated to customer satisfaction! Embroidery, digitizing, screen printing, heat press, custom sewing, and handcrafted gifts are a list of the things we offer! If you don't see what you're looking for or not sure what you want can be done, please contact us, we are just a click or call away. We specialize in the orders that are simple and small as well as more difficult and very custom.

My friend and I were looking for a souvenir from Friday Harbor when we came upon this store. The…read moreconcept is that you pick your item, print, and they'll print it there for you. You have a wide range of selection of items from shirts, cropped shirts, short/long sleeves and sleeveless to hoodies. There were also over a dozen choices of prints to get on it. They have some already printed items as well as hats, tote bags, stationary, and posters. If you choose to get something made, I would say it took max 10 minutes for it to get printed and set. It was a fun way to make a souvenir for the trip.

I really liked the graphics displayed in the window! I wish that we'd stumbled in earlier because…read morethe pint is to pick an item and have it printed. We didn't have time to do that because the person who could have printed it went on a 30 minute break and we would have missed our ferry.

Great customer service. Quick responses. And they sit down with you and go through all the options.read more

Best sign company ever!!!! Highly recommend! Everything is done timely and with a swift…read moreperfection!! Absolutely love this place will continue to bring my business here for years to come!

My husband, two small kids and I wandered into the shop hoping to find a trinket for the kids as a…read morefun treat. As normal our kids were touching things. The owner mentioned that things were breakable. The kids do better about just looking. When my son goes to touch a toy, the owner was so annoyed and said "oh my god, stop touching everything". So, Kathy, if you don't want kids touching your cheap, plastic toys maybe don't have them available.

I love my shirt! Kathy was so quick to send just what I wanted. It's a beautiful design for a…read morequilter like me. And so happy to have the v-neck!

The owner is a wonderful man that will give you excellent customer service. I love this clean fun…read moreshop that gives you all sorts of interesting finds, local Art and souvenirs. Plus beautiful T-shirts for celebrating your stay in Washington and Port Townsend.

Frank responded wonderfully and cheerfully to every query and change request I made as I arranged…read moreto order a first batch of 50 custom tees for our organization. Recently, he's repeated that excellent service to help us finalizing an order for a second batch of approximately 40 additional shirts for us. Kudos!

I hired Andrey to embroider monograms on some towels for my wedding party. He mentioned he doesn't…read moreusually do stuff like this (I think he usually works with business who order mass quantities), but would make an exception for me. The same day of my initial call, Andrey invited me to his shop to drop off the towels, and come up with the designs. A few hours later, my towels were done. Talk about fast service! His shop is in his garage at home, but that doesn't mean it isn't professional, clean, or reliable. I would recommend Promo Box to any of my friends and family!

These guys are absolutely amazing! Always on time, delivering top-quality work, and they've even…read morehelped us out with last-minute print jobs. Highly reliable and professional. I'd definitely recommend them to anyone!

Went down hill fast. Spent 5 minutes getting my order back, unfinished, and the owner threatens me…read morewith a body bag! It wasn't even an argument. Went from civil, to violent in the matter of seconds. I turned toe and left. He got offended that I didn't want his business. Had two girls and they quit suddenly. Wonder why? He asked why I came if not to pay, I said to get my items and see why it took so long. He had my items, pictures and email for a month and a half; I went in there and he didn't know any of that and asked for a down payment and the images before I could even be put in the stack. I wanted to be empathetic because he lost employees, but pushing the burden onto the customers is not okay. I urge you to use the many other printing services in Woolley. "If you wanna come into my business and insult the way I do business; I can drag you out of here in a body bag" He later commented on my facebook after I tagged the store in a review. He argues that he said box, not body bag, but the point is still valid. After telling him that a threat is a threat, he scrolled my page and began insulting me personally. Pretty much called me a nerd and mocked me for being single. Sorry folks but this guy is bonkers.

From the owner: Custom Apparel(custom hoodies, tshirts,etc)read more

Fantastic Service Brent and the team worked Saturday and…read moreSunday to help us select the best garments available and get 300 prints done much faster than other vendors were able to. The artwork is fantastic, and the colors really pop out. Great Job!

What a great local business! Our order was fulfilled quickly, and the communication was courteous…read moreand prompt. We received the hats earlier than expected. The quality was amazing too, when you do a great job, others notice, and I did! I like keeping my business local and this place proves why.