I spent hundreds on products in here within the last several months. I'm a heavy back wood smoker…read moreso buy boxes. Every time I've been there the clerk was very nice. Yesterday I had an entirely different experience the clerk was rude on the phone from the second we walked in. After we were already walking out because we forgot our id she screamed from behind the counter " do I look like anybody else come say that shit to my face" . Completely in aw with how she spoke, we came back with an id . Before we were all the way in the door she was still there with a terrible attitude vaping on the phone behind the counter, telling us "get out" over and over and over. She then said " your just mad cause I'll do that to your ass". The fact this is someone representing this store front is pathetic. I loved coming here n I will never come again.

Great customer service! An damn can't miss all those products there their fire asf!!! They always…read morebringing in new stuff all kinds! Best products I've seen in a shop!

Great prices nice friendly people and a good selection of Tobacco products. I go out of my way to…read morecome here and we can't forget they also sell Lotto tickets candy and soda pop.

This establishment has a variety of tobacco products and their prices the best. All of their…read moretobacco bags are priced at a very fair price and they offer specials on all of their cigars. I was very satisfied when I went their to pick up a bag of tobacco and a box of cheap cigars. Their customer service is great, they are very friendly people. They have a nice size humidor which contains an abundance of great cigars at a very fair price. I will definitely shop there again.

Nice little shop, owner was helpful directing me to what I needed and in the price point I was…read moreseeking. While I don't have a regular need for cigars, if you do, I would definitely recommend it.

Great cigar collection. One of the best cigar places I ever visited. Prices were very reasonable…read morebut selection was amazing. Couple of times, same brunette lady helped me and she is extremely knowledgable. I will ask het name in future.

I was hired as a photographer to capture 2 birthday celebrations. It was my first time there. First…read moreof all, it's neat and clean, the men up front are very nice and professional. I am not a smoker so I became light headed and they offered me a seat outside of the smoker chambers, they provided me with soda and ibuprofen to take away my horrible headache and it worked! They communicated very well. It was overall a great experience and I would recommend any smoker to visit this location to relax (multiple tvs going at the same time in different rooms, the chairs were so plush and comfortable). Ventilation was decent, I was able to capture so many amazing photos of the staff and the birthday men! Thanks again.

Second time coming here already but I must say the staff sucks big time !!! You walk in and no…read morehospitality or nothing nothing I say. This owners need to step up with this two people that work there and think they own the place and could care less who's in the place and everything. Once again I brought friends to buy cigar waste money in this place and my friends were so disappointed.. They don't say hi or what we need or nothing nothing at all. And I work in a hospitality business and I know how to treat people that come to businesses and are spending money on the business. This two people need so much training or maybe that's how this ownership think they going to always bring people like that. I like the place and cigar selection but the staff nope.

Everyone needs a cigar now and then, if so this is definitely a place in the western suburbs you…read moreshould check out. Behind the very ordinary exterior resides a fantastic humidor. There selection is next to none and carries a range that should satisfy your smoking needs . Their prices are fair and much lower than most cigar stores in the area. As an example I will use la Gloria Cubana Series R # 7. This is my personal favorite. Most cigar stores charge up to $12.99 a stick. This store carries them at $8.99 a stick. If you buy them online in a box you can get that down to around $7, but you must pay shipping. So their pricing is good if you need a couple of cigars for golfing , card game or party. This is a friendly store and they also carry lighters, fuel and cigarettes. The store is several blocks west of York road on Irving Park road in Bensenville. Give them a try, you will be glad you did!

I first have to say that this two block area is filled with these "no cook county tax" locations…read morefor tobacco and this is the cheapest of those locations. It's also easy to get into and out of and inside is not cramped. As you can see from some of the pictures I added, prices are good. There is also a wide variety of products there. Some a bit out of place like knives in a display case...? But tons of small cool things so no complaints there. Now...the bad: the service there was just bad! I walked in and as I walked around, I had someone hovering around me. I don't think I give the idea that I'm going to rob something but I find this so annoying (and not the hovering around like a salesman at a used car dealer). I asked a question to the clerk behind the register and he had no idea what I was talking about, I was looking for supplies for my humidor. He was on the phone the whole time he rang me up and seemed really annoyed that I had to speak to him as he was on the phone speaking another language. He obviously didn't care because when I spoke the person on the line (yes, he had it on speaker). Said something like huh? So I got a better response from that person than the clerk! I think they know they're gonna get tons of customers so who cares about the service, people come here for the prices! I'll give it another chance but with service like this, I'll go to one of the other 5 locations across or down the street.

This location has a laundry mat attached to it which is run by JJ Peppers. It's a decent laundry…read morefacility; cleanish and low cost. Dryers dry the clothes real well. The reason I'm giving it 3 stars is because of a worker. I'm doing laundry before work so I have my uniform on. I don't look like a bum, but this worker seems to be up my ass while I'm doing my laundry. Seriously, leave me alone. If I was loitering or homeless, that would be a different story. Please let me do my laundry in peace. I don't want to have to find a different laundry mat. This one is convenient

I came here because the owner (Addy a.k.a. Iyad) of this establishment found my lost iPhone…read more Earlier, when I had initially realized that I lost my phone, I activated my Find iPhone app. So when Addy turned my iPhone, he was able to see that the iPhone was currently in 'lost mode' and displayed a contact number to contact me. So he called the provided contact number, and got in contact with me while I was still in the office at work. He told me that he found my iPhone. I offered him a monetary reward for finding my iPhone and contacting me about it, but he denied my offer. I went to JJ Peppers later that evening to meet Addy and to pick up my iPhone from him. I was rather impressed on how clean the store and attached laundromat is. The store had an amazing selection of beer and alcohol. :-D I met Addy at the cashier counter and he greeted me amicably and personably. He's just an honest guy with good morals who's really friendly. I purchased a can of Starbucks Espresso from his store and collect my iPhone from him. Addy's a really cool guy! I would visit this location again for its liquor selection, store cleanliness, as well as for Addy honest and friendly personality.

I had a feeling these guys were running a scam & today I caught them. They advertised Marlboro…read moreblacks for $7.39 when you buy 2 packs. They also have Marlboro select for $8.04 when you buy 2 packs. Yet somehow the total for either is $18.49! When I called them out on it the "owner" got upset & said they don't advertise the price on the signs. So I pointed out that the sign is advertising! So he ripped the sign off of the shelf. I will never give them my money ever again.

From the owner: We're Cigarettes & Vape, and we're a tobacco and vape shop here in Elmhurst, IL. We offer…read morecigarettes, cigars, loose leaf tobacco, e-liquids, mods, and much more.

Dope dudes running it and love the cat walking around gives chill vibes prices are a lil steep…read morenothing crazy thou

ZERO STARS. Just found a charge from my 15-year-old's bank account from Genies Tobacco. Can't…read morebelieve that a so-called reputable establishment would sell any of their age-restricted tobacco products to an obvious teenager with no ID. Very disheartening. Not only am I disheartened, I am incensed! Parents have a hard enough time with our willful, headstrong children who are easily influenced by disingenuous school-age peers without insidious and careless businesses that ILLEGALLY peddle their tobacco products and DRUG PARAPHERNALIA directly to children. DO BETTER!!!! Please trust and believe that I have and will deal with my child accordingly, but if I find another charge from this establishment while he is still a minor, I will make it my mission to SHUT YOU DOWN!! If you don't know, now you know.