We couldn't be happier! Everyone here is amazing and truly cares! Dr. Faust is always my pets…read morefavorite doctor!

The only reason I gave a 2 is because of the vet techs. Otherwise it was a traumatic experience and…read moreI almost lost my dog cause of the vet!

Forever Whiskers is wonderful!! Amber has been grooming my Bichon for almost a year now. I am 100%…read morehappy with every experience! Sammy is 7 and she gets groomed once a month. I used wait until she was overgrown before taking her to a groomer because it was such an ordeal and she had to stay for hours. I have been on a schedule now for months and love it! Sammie gets a little report with her invoice which I LOVE. It's so personal and fun. The Forever Whiskers van is so cute and clean. Amber is easy to get a hold of and very accommodating. I feel like she doesn't book more dogs than she can handle because she is always on time. Excellent!!

Giving a one-star rating because I'm required to give something. Otherwise, I wouldn't leave a…read morerating because I haven't worked with this business, yet. I sent in a website form/request for an appointment, including the waiver, two days ago and I've not been contacted. As a potential new customer, I expected to hear something by now. Website forms are in place as a tool to communicate. They should receive the same amount of attention as a phone call. I'll be moving on.

I've still not actually had class here. BUT I have done twice now their League with C-WAGS…read more Everyone here has been nice. The owner, Ginger, has given me training tips to help too, even though I'm not one of her students.

As a Foster for the Cleveland APL I ended up adopting one of my foster puppies. We weren't exactly…read moreready to adopt yet, however, during the pandemic we were lucky to have been connected with a sweet chi-poo puppy but he had severe human socialization fears. "Tano" became extremely attached to me solely and was terrified of other human beings. At that point I knew this was the one to me my forever companion. Tano was 6 months old when we adopted him and despite all my efforts in trying to get him socialized with other humans (during a pandemic when humans were restricted from socializing to begin with) was going to be nearly impossible. I knew I needed to act quickly and needed to seek some assistance to achieve good results with my plan. My vet recommended "Fortunate Fido" and boy was I glad she did. Within about 4 months of private training with Ginger then Tara, our new 4 legged family member graduated with utmost honors! Their training assistance proved to be "epic" in Tano's behaviors. Everything they suggested we do worked well and now our little guy has overcome his fear of humans, in addition to learning new tricks and new good behaviors. We could not be more proud of him. We could not have done this without the help of the great trainers at Fortunate Fido and I highly recommend them to anyone in need of building a confidant dog/owner relationship.

We no longer recommend this daycare. After 3 years of our dog attending regularly, we were shocked…read moreto learn he was "permanently dismissed." During all that time, we were only ever informed of one incident -- over a year ago -- which was described as a brief "scuffle" while several dogs went through a gate together. We were told there were no injuries, and after a short break, our dog returned to play with no further issues. There were no other incidents that day or at any other time until we were informed of his dismissal when we picked him up at the end of the day. Since his dismissal, we've made multiple attempts to get details about any other incidents and were denied. We even tried to speak directly with the practice owner and veterinarian, but she never responded. This has been extremely disappointing. As responsible pet parents, we wanted to understand what happened so we could address any behavioral issues -- but we were given no opportunity to do so. After years of loyalty to both the clinic and daycare (with as many as three dogs in their care at a time), the lack of transparency and unwillingness to communicate has left us questioning everything. They denied us any chance to correct behavior and keep our relationship as customers, and the practice owner's silence speaks volumes about how little they value long-term clients.

This was my dogs' first visit to Ashland Doggy Daycare. Their last kennel wasn't so great so we…read morewere nervous to leave them again! My littlest guy is so scared of everything but ran straight back with our big dog- they usually have to carry the little guy. When we picked them up they were happy (and tired!) And most importantly, not scared. They appeared to have had a great time and even ate all their food! We will definitely be back!!

Excellant Amanda is excellant…read more My girls love her, once they're in the spa Very caring

After my groomer, who was coming to my home, decided to take a hiatus ( without any warning or…read morenotice) We were left somewhat panicked. That groomer also worked at a dog Salon, which was an option, but the recent YELP reviews were awful. Our dog is a puppy mill rescue, who had been abused and can be fear aggressive when confined with anything around her neck. She's never bitten anyone but gets snappy if you pull on her. So we need a groomer who gets that..... 95% of the time this dog is a lap dog, desperate for affection. She's also actually afraid of people and other dogs, terrified of cages,( she was in a cage for the first two years of her life)which is why going to a regular dog Salon was the least favorite option. So enter Furryland! We have had two groomers. Both were excellent. Both listened beforehand to her history and her trigger points. Amanda now has been her groomer the last few times and the actual grooming is terrific. She really did what I asked regarding her ears, which is difficult on a Doodle. Our original groomer just always kind of did it her way. Lol. But most importantly, our dog wasn't stressed. And before anyone asks, we have always used vet prescribed sedation to reduce anxiety. But it didn't yield the same results with our prior home groomer. So overall, the grooming results were terrific, the commutation via text while your pup is in the van is excellent, the personality and listening skills of both Amanda and staff have been so pleasant to deal with.

I don't do many 5-star reviews, but we LOVE Doctor Wilson…read more Our beagle/jack russell mix may be coming to the end of her life and Doc treated us with respect and very straight forward in treatment, but most importantly to us she handles the situation for what it is, a family pet (not a child). She has given us recommendations on what she would do if it was her pet and has been educational. The rest of the staff is very helpful, they clearly care about their customers and each person I have worked with there relate exceptionally well to our doggies. I just called the hospital to check in on our pooch and the tech was very clear in helping us understand when we can visit, if we should bring anything, changes in the dogs behavior, etc. - definitely putting our mind at ease. I used to gripe about how much we were spending on animal care, but these guys have made every single penny spent worth it.

In June 2025 I brought my cat Petey age 14 to have dental surgery and have his sinuses explored due…read moreto him sneezing a lot! I was told by Dr. Wilson that she could find nothing and maybe he had asthma. He was given an antibiotic shot after the procedure and this seemed to give him relief for a couple months. Then it started up again. I took him back on Dec 6, 2025. He was very nervous and panted when he first arrived. I told her he was not eating much, refusing food he had been on since I adopted him at age 6 months, but no appetite issues until now. She made a comment about his breathing saying he was struggling but no further examination or suggestions to try to diagnose him! She then whisked him off to another room to clip his back nails and gave him another antibiotic shot and a steroid shot. He had an ear infection so she gave me drops for his ears. She told me to call her on Monday Dec. 8 to tell her how he was doing but when I called I was told she was not available and would call me back. She never did. Instead several days later someone-NOT her-called and left me a message to call her and she would relay the message to Dr.Wilson. Sad that she could not find 5 minutes to speak with me! Petey continued to worsen, seeming to have more difficulty breathing and rather than take him back to see Dr. Wilson I found another veterinarian office to take him to. On Wed, Dec 17, 2025 I took him there. From the moment I came into the room the vet gave him her full attention, asking me what was going on. She listened to his breathing and said she wanted to take x-rays to see what may be going on. After doing so she came in and told me Pete had fluid in his chest. She tried to drain it but she could not. She then informed me that he likely would not make it through the day. I called my husband at work and together we made the gut wrenching decision to let him go so he would not suffer more than he already had! I was advised that he would likely pass before my husband could arrive by 6 pm. Thankfully my daughter had gone with me for support. I have struggled to understand WHY DR. WILSON AT ANIMAL AND AVIAN DID NOT SUGGEST THE CHEST X-RAY ON DEC 6th!!!! In my opinion she is an awful, negligent vet! It appears all they care about is their income stream-just giving meds and keeping you coming back again and again for injections which never took care of the problem. It is all about the money with them! My feeling is if she had she suggested and done the x-ray when she saw him on Dec 6th instead of more meds which she said would likely be ongoing if they helped, which they did not, then my Petey would not have had to suffer an additional 11 days!!! I would NEVER take another animal to ANIMAL AND AVIAN nor would I refer anyone to them!

Have been taking my dogs here for the past 4-5 months. Exceptionally clean. Each bath area is…read morebehind a gate so you are trapped in with your animal. 3 total bathing areas. A neat little lobby with tables and chairs that anyone can use. They also sell treats, toys etc. it is all self serve with a card or cash. The bath itself is unreal. Big Bath. You can leash them or let them roam free in the tub. The hose shoots out every thing, the soap, conditioner, flea and tick treatment and it's all timed so you can use as much or as little as you want. Easy to switch to different settings with just. Push of a button. Each bath has a dryer hose as well and towels are supplied. Just ask to clean up after yourself. There's also a disinfectant setting to clean up after yourself. We tried a few different tubs for our dogs and this by far blows them away $10 for 10 minutes and 6 additional minutes is $4. Great for all sizes. As for the area, well lit and very nice in North Royalton. There is a button on the wall you can push if you have any questions or need something. Definite 10 out of 10

I have started taking my dog here. It's very convenient and affordable. This is a self-service pet…read morewash that supplies the shampoo, conditioner, and even flea/tick treatment. They even have a drier. There are separate areas that close your pet in with you, and the area is very clean. They do ask that you disinfect the tubs, which makes sense, and that is free. They provide towels, an apron if need one, and a mop to clean up after yourself. They have great hours; open til 9, and it's well maintained. I find it easier to wash my dog there because the clean-up is easy. The tubs are clean and seem low enough for most dogs to get into. I really like this place. I wish I knew about it sooner.