They used to be a very good place to go. Too many people left. Poor follow up. Poor customer…read moreservice. I would recommend passing on this one

I love this place, except for one, big, very expensive thing that's happened with the new owners…read more The ONLY options they have for sunglasses are 1) A completely separate pair of prescription sunglasses and 2) Automatically dimming prescription glasses, which don't necessarily help in autos. The add on cost of auto-dimming lenses to prescription glasses *alone* is hundreds of dollars (more than $500), and a completely separate pair of prescription sunglasses are also hundreds of dollars. This is completely unacceptable in a state where we have such high UV risk. No clip ons, no other alternatives. I may still go here for my exam, but I'm not buying glasses here in the future. Forget it.

There are so many wonderful things about Dr. Joe Borden and the staff of this great place I don't…read moreknow where to start. I had been putting off getting new glasses for quite some time, partly due to the fact that I had some bad experiences in the past with other opticians and eye wear businesses. In January I finally decided to make a real effort to find an eye doctor whom I could trust and who would truly take care of me, rather than simply going through the motions and then sending me on my way. After some weeks of searching and meditating on my possible options, I chose Avenue Vision. From the moment I walked in, I could tell that I was in a different type of eye care facility, and I was greeted by sincerely nice people who were very pleasant to interact with. Almost immediately, I was in the optician's office being examined by a very professional and quite obviously caring man, Dr. Joe Borden. This kind and knowledgeable man gave me the most comprehensive, informative examination my eyes have ever received. And I felt truly at ease and relaxed, as it was clear that the level of care I was going to get here was far beyond anything I had ever experienced in all of the eye exams I've ever had. I came in not only for a long overdue exam, but also a specific issue with my eyelids. This was a matter of great concern and emotional distress for me, and had been for many months. Dr. Borden immediately made it clear to me that I was going to get real answers here, and that I was not going to be sent home without his taking the time and effort to make a thorough and definitive diagnosis of my situation. I was really treated like a valuable person, not just another customer feeding a corporate enterprise. For the next two months or so I followed Dr. Borden's detailed, prescribed treatments and had some measure of success, but my situation was still not completely resolved. Because of this, my level of concern and unhappiness was still quite high and my emotional well being was not good at all. So I made a follow up appointment with the very friendly and caring staff, who, like Dr. Borden, made it quite clear that they actually cared about me and were dedicated to getting me the help I needed. They really did. Upon seeing Dr. Borden for the second time, and sharing with him my ongoing frustration and feelings of despair over the issue still not being totally cleared up, he once again came through for me in a way that very few health care practitioners in any area of medicine ever have. Honestly, I've seldom met anyone in the healing arts, be they conventional or "alternative", who has taken the time and energy to communicate to me that level of caring and intention to do whatever it takes to see me reach my goals in health and wellness. On that second visit Dr. Borden spoke so personally and authentically to me, and was so reassuring that my issues were not going to be unresolved that my entire being breathed a sigh of relief and I felt like for once I was not alone. Through another careful and detailed examination, it was determined that one part of my issue was completely cleared up and that the other would be addressed as well, that I needn't worry, I wouldn't be abandoned. This is a rare practice and healing environment. Each and every person I've dealt with, including Misty, Jan and Shauna, as well as Dr. Eva Strube, has been super nice and very present with me during my visits to this office. Not once have I been treated as just another customer, but like a friend. It's really quite amazing to have this experience, particularly after going through such a frustrating journey. I am still on the road to wellness, but I am continuing to improve with this second set of treatments and am confident that I will indeed have my eyelid issues totally resolved and that I need not worry now that I have found these good folks who consistently treat me with care and respect. I highly recommend this practice, Dr. Borden and the whole staff for anyone who wishes to be treated the same. Your eyes will thank you, and it will be a distinct pleasure, especially in contrast to so many other optometrist's offices and practices who, in my experience, are so often at the other end of the spectrum. Thank You everyone at Avenue Vision!

Do yourself a favor and avoid this place. The doctor is lovely, but the front office staff is…read moredismissive, entitled, and unbelievably rude. When I brought my son in for his first eye exam, I wasn't sure about our vision coverage and expected a little guidance. Instead, the woman up front turned immediately condescending, then ordered a test our referring doctor had already performed--one he later confirmed should never have been repeated, much less billed for. When I later called to request a refund, I was berated for ten minutes, accused of "yelling" when I never raised my voice, and interrupted constantly by a staffer rewriting the entire encounter in her own fictional version of events. Her parting words said it all: "We have a very busy practice, so I don't have to put up with this kind of behavior." Translation: they don't want patients who expect basic respect, just ones willing to pay for unnecessary tests and tolerate abuse. Scroll through the other one-star reviews--you'll see the same complaints again and again. I'm just the latest example.

Great experience at this office. Optometrist was very detailed in explaining his findings & my…read moreoptions for glasses . Did not try to upsell me but gave me suggestions for my needs . Very professional along with the nice lady in the front office area . Had my prescription glasses ready in a few days !

Great location, but didn't have a divers selection of eyewear. Don't think I'll stop in again.read more

I have been a patient of this practice for years... In Jan when my insurance changed, I called…read morethem and CONFIRMED that they accept my new insurance. When they confirmed that they did, I booked an appointment for me and my wife. I waited six weeks for this appointment. On the day prior to the appointment I received a call informing me that they do not accept my insurance. To add insult to injury, they had the nerve to ask if I was willing to pay out of pocket for the exams. No thank you, that is why I have vision insurance. I will never return to this practice regardless of insurance based on this incompetence.

I love this place! We had to come for an immediate visit on Saturday for my daughter and they were…read moreso kind to seeing us asap before they closed. Kids are not the easiest when you need to poke around their eye pretty scary for them. She was kind patient and quick and found a way to appeal to my daughters interest. The dr snd front desk are amazing with kids of all ages. You should check them out for all your eye needs!!!

Dr. Weiss performed cataract surgery on my right eye on January 13th, 2026. Unlike the previous…read moresurgery on my left eye the week before, I noticed the prep was sloppy and rushed. I could feel everything Dr. Weiss was doing to my eye. I moaned and moved around, but was told to stop moving, because the movement was shaking the microscope. It was a very painful experience. Dr. Weiss did not stop to have more anesthesia administered, but kept saying, "I am almost finished, almost finished". One of the receptionists at the surgery center told me that Dr. Weiss does 23 surgeries in one day. I suppose he was in a hurry to get to the next one. When I was being taken out of the prep area at the end of the process, I mentioned to the nurse that I was in pain, and she said, "Take Advil, you will forget about it". I believe that Dr. Weiss broke the vow he took when he became a doctor of "First, do no harm". SHAME ON HIM. I confronted Dr. Weiss on 4 other occasions concerning the pain I suffered and was told that this had never happened before. At one point, he seemed to have forgotten about the incident, saying, "What happened in the surgery?" As if to say he didn't know what I was talking about. Dr. Weiss insisted that I have my eyes refracted about 2 and 1//2 weeks after my last surgery. Eye surgeons whom I have consulted say one should wait a month for refraction. The prescription was incorrect. I went back to see Dr. Martin about redoing the refraction. Dr. Martin is the OD in the Golden office. No effort was made to redo the refraction. Instead, he made a big effort to make sure the door to the exam room was closed and to speak in hushed tones. He immediately started saying that Dr. Weiss had given me the wrong corrective lenses (IOL) and that was causing my vision problems. I was also told I had developed a second cataract. Both Dr. Weiss and Martin told me I could get different IOLs/and/or Lasik to correct my vision, adding on more medical bills. (Again, when I consulted different eye surgeons, the advice was to do neither.) Dr. Martin advised me to see Dr. Kim, a different doctor in the practice, rather than return to his colleague, Dr. Weiss. He continued to say that he didn't like the way Icon Eye Care was being run and seemed to have little confidence in Dr. Weiss or anyone else, except Dr. Kim. I asked him why he continued to work there. He said, "Because of people like you". One wonders how many people like me have surgery done by Dr. Weiss. This practice is exactly that. A practice (I think they need a lot more practice) done by people with, it would appear, no other motive than to do as many surgeries and to make as much money as possible, as quickly as possible, and to badmouth their fellow workers. Their regard for patients is minimal.

I am so impressed. Having been to other facilities this is superior in every way. Amazing staff and…read moreimpressive doctors. This exam was by far the most thorough I have had. The doctors were not rushed and took more care in explaining than I have had prior. I am scheduled for another appointment for a follow up procedure. My comfort level is a 10 on the 10 scale.

I have been going to this place for the past several years. Wow. I cannot tell you enough how…read moreamazing they are. The doctor Heidi is so kind and attentive. She is super thorough in the info she gives you as well as any questions you may have. The office staff is so amazing too. They take their time explaining everything to you and have a lot of different options for contacts and glasses. I specifically have worked with Crystal. She is so patient with you and helped me choose some new frames that I normally wouldn't have even tried on! She was just wonderful and I really love this place. They make sure you are taken care of. I cannot recommend them enough!!!

While the people are very friendly and both optometrist are wonderful people, it really makes me…read morefrustrated that they're closing time is 2 PM on a Friday. Most people aren't even out of work yet! At least make a way for somebody to pick up their glasses on a Friday After work so they don't have to wait till Monday! Now I'm blind for the weekend! Yay!

My husband and I both had exams at Urban Eyes last week, him for contacts and me for glasses. They…read morewere able to get us scheduled for appointments pretty quickly and were professional both in person and on the phone. The store and exam areas were clean and well lit. They are located in a shopping center with a very busy parking lot and have 2 reserved parking spots in front of their office that they recommend parking in to avoid being towed. We both thought our visits were fine, and the eye doctor was professional and thorough. and the only thing we weren't crazy about were the fact that we felt like they tried to up-sell us on a few things. I totally get that everyone is trying to make a buck, but we just didn't love it from a medical provider.

10/10 customer service! I was visiting Denver from out of state and I forgot my contacts at home…read more The staff accommodated me promptly and they were able to provide me with contacts so I could see! I would consider moving to Denver just to receive my eye care here! Thank you so much! I truly appreciate your kindness!

Very thorough examination by Dr. Kim Brown. He provides clear explanations. Pleasant personality…read more Office operations are efficient and well run. Would recommend.

I agree with the other reviewers that Dr. Kim Brown is amazing! I have seen him for eye exams over…read morethe last few years. Making the appointments is always easy and the eye exams are comprehensive and informative with a lot of interesting and fun tests. Dr. Brown is very smart and knowledgeable, and obviously has a passion for what he does. I cherish practitioners like these because, sadly, I have been to other healthcare "professionals" who do not take pride in their work. The reading glasses I use from Dr. Brown's prescriptions help me see so clearly that when I work long hours at my computer, I never have any headaches or eye pain.

I've been coming to Optique of Denver (LoDo location) for a few years now and have been really…read morepleased with the office and staff. The office is clean and tasteful, and the new LoDo office is beautiful. Prior to coming here, I had only ever seen opthamologists, and admittedly, I was not sure if I would have the same level of comfort & confidence in an optometrist...Dr. Kasper has been phenomenal! She is incredibly thorough (even more so than prior MDs I have seen) and explains everything in plain English, which I appreciate as a patient. My last visit, Dr. Kasper covered the costs associated with getting pictures taken of my optic nerve, explaining that pandemic-induced mask-wearing leads to fogging and imperfect views when trying to view the nerve via dilation through a foggy microscope lens. Knowing she cared enough to make sure she was getting the best view possible of my optic nerve was awesome. She even showed me the pictures and walked me through everything on the screen.... so cool! The opticians can be slightly pushy about purchasing contact lenses and/or glasses through them following an appointment, but in my experience, they have left me alone once I made it clear I was not there to shop that day :) I have not gotten any contacts or glasses through Optique yet, but they seem to have a pretty extensive selection (pricier end).

They carry Andy Wolf but was looking for something a little chunky. Carried the wire frames which…read moreI don't see that often. Friendly staff.

My experience here was just ok. The staff are friendly but they just don't do the right thing for…read moretheir customers IMO. Also, when they send out your glasses for new lenses, they will not save the old lenses. So just hope that the new ones don't give you issues because you won't be able to revert back to the original ones. There were also quality issues with the 3rd party that cut the prescription lenses, resulting in multiple delays. Maybe it's time to choose another vendor. The doctors are great - no issues there.

Great service. I highly recommend Foothills Vision Center. The most thorough optometry appointment…read moreI have had in years!