There are so many wonderful things about Dr. Joe Borden and the staff of this great place I don't…read moreknow where to start. I had been putting off getting new glasses for quite some time, partly due to the fact that I had some bad experiences in the past with other opticians and eye wear businesses. In January I finally decided to make a real effort to find an eye doctor whom I could trust and who would truly take care of me, rather than simply going through the motions and then sending me on my way. After some weeks of searching and meditating on my possible options, I chose Avenue Vision. From the moment I walked in, I could tell that I was in a different type of eye care facility, and I was greeted by sincerely nice people who were very pleasant to interact with. Almost immediately, I was in the optician's office being examined by a very professional and quite obviously caring man, Dr. Joe Borden. This kind and knowledgeable man gave me the most comprehensive, informative examination my eyes have ever received. And I felt truly at ease and relaxed, as it was clear that the level of care I was going to get here was far beyond anything I had ever experienced in all of the eye exams I've ever had. I came in not only for a long overdue exam, but also a specific issue with my eyelids. This was a matter of great concern and emotional distress for me, and had been for many months. Dr. Borden immediately made it clear to me that I was going to get real answers here, and that I was not going to be sent home without his taking the time and effort to make a thorough and definitive diagnosis of my situation. I was really treated like a valuable person, not just another customer feeding a corporate enterprise. For the next two months or so I followed Dr. Borden's detailed, prescribed treatments and had some measure of success, but my situation was still not completely resolved. Because of this, my level of concern and unhappiness was still quite high and my emotional well being was not good at all. So I made a follow up appointment with the very friendly and caring staff, who, like Dr. Borden, made it quite clear that they actually cared about me and were dedicated to getting me the help I needed. They really did. Upon seeing Dr. Borden for the second time, and sharing with him my ongoing frustration and feelings of despair over the issue still not being totally cleared up, he once again came through for me in a way that very few health care practitioners in any area of medicine ever have. Honestly, I've seldom met anyone in the healing arts, be they conventional or "alternative", who has taken the time and energy to communicate to me that level of caring and intention to do whatever it takes to see me reach my goals in health and wellness. On that second visit Dr. Borden spoke so personally and authentically to me, and was so reassuring that my issues were not going to be unresolved that my entire being breathed a sigh of relief and I felt like for once I was not alone. Through another careful and detailed examination, it was determined that one part of my issue was completely cleared up and that the other would be addressed as well, that I needn't worry, I wouldn't be abandoned. This is a rare practice and healing environment. Each and every person I've dealt with, including Misty, Jan and Shauna, as well as Dr. Eva Strube, has been super nice and very present with me during my visits to this office. Not once have I been treated as just another customer, but like a friend. It's really quite amazing to have this experience, particularly after going through such a frustrating journey. I am still on the road to wellness, but I am continuing to improve with this second set of treatments and am confident that I will indeed have my eyelid issues totally resolved and that I need not worry now that I have found these good folks who consistently treat me with care and respect. I highly recommend this practice, Dr. Borden and the whole staff for anyone who wishes to be treated the same. Your eyes will thank you, and it will be a distinct pleasure, especially in contrast to so many other optometrist's offices and practices who, in my experience, are so often at the other end of the spectrum. Thank You everyone at Avenue Vision!

Do yourself a favor and avoid this place. The doctor is lovely, but the front office staff is…read moredismissive, entitled, and unbelievably rude. When I brought my son in for his first eye exam, I wasn't sure about our vision coverage and expected a little guidance. Instead, the woman up front turned immediately condescending, then ordered a test our referring doctor had already performed--one he later confirmed should never have been repeated, much less billed for. When I later called to request a refund, I was berated for ten minutes, accused of "yelling" when I never raised my voice, and interrupted constantly by a staffer rewriting the entire encounter in her own fictional version of events. Her parting words said it all: "We have a very busy practice, so I don't have to put up with this kind of behavior." Translation: they don't want patients who expect basic respect, just ones willing to pay for unnecessary tests and tolerate abuse. Scroll through the other one-star reviews--you'll see the same complaints again and again. I'm just the latest example.

The optometrist and the lady who started my appointment were both excellent, very friendly and…read moreprofessional. However, I was caught off guard at the end when I was told there was a $100 fee for the contact lens fitting that no one mentioned when I booked. I specifically asked about Medicaid coverage and extra fees ahead of time, and nothing was said. Because I wasn't prepared for that charge, they wouldn't release my contact prescription. On top of that, the front desk woman, Barbara, was rude and dismissive when I questioned it. It's a shame because the doctor truly was great, but the poor communication and bad attitude at checkout ruined an otherwise good visit. Make sure you double-check all costs before going in.

I don't recommend this optometrist unless/until they hire an adequate amount of front desk staff to…read moreanswer calls and deal with in-office patients in a timely manner. I had a bad experience trying to reschedule an appointment (after having a difficult time making an appointment in the first place) and am happy there are many other optometrists near us to choose from.

I am completely amazed at the level of care we were shown. My husband was traveling into Denver…read morefrom out of town, and experienced an optical emergency that would have rendered him completely disabled for the entire trip. I desperately contacted this office during the early hours of the morning and Dr Lee quickly responded from her personal number. She graciously offered leave her home early and come into the office hours before they opened to help us. I don't know what we would have done without her. She was so kind to us, so eager to help. I wish we had more people like this in the world.

Dr Le and her staff provided excellent eyecare during my two office visits. Her attention to…read moredetail, focus on client service, and professionalism were exceptional. Thanks to Dr Le, Heath, and her other staff that helped make it a great experience.

I bent my frame on my glasses and Christina Anhold-Jackson fixed them. She has great customer…read moreservice skills and she is super nice. I am very thankful for her great skills. Anita Benedikt

I needed new sunglasses and went to Premier Optical and Christine Ahold-Jackson helped me find the…read moreperfect ones. They have a great selection and and she was such a big help. I would go back to her again.

Told my husband and I the wrong information about an appointment date and time then denied us when…read morewe showed up for our appointment. The receptionist was cold and clearly did not care. Do not recommend this place at all.

The doctors and office staff are amazing! They have been extremely helpful with routine exams and…read moreurgent needs for my family. Their knowledge and equipment is top notch and yet pricing is very reasonable. They are very thorough, and helpful in what is best for each of us, even making a needed vision therapy suggestion to a wonderful neuro optometrist nearby. Thank you for your customer care and amazing doctors!

I've never reviewed a company in my life, but felt compelled to do so. All they care about is…read moremaking a profit off of you. I wanted to order contact lenses from a 3rd party instead of their overpriced contact lenses that dry my eyes out, but they blocked the order so I'd have to buy directly from them and charge me 50% more. They said it's because they weren't able to do an exam with me wearing those lenses, but I've been wearing them for 20 years and no other Dr. has had an issue with it. They might as well just come out and say, we want your money and don't care about you. Employees are nice, buy will never go to them again and I'd advise you don't go here either.

I love the practice. I have been a patient for over 5 years and my whole family goes there. Great…read morewith adults and kids!

My experience here was just ok. The staff are friendly but they just don't do the right thing for…read moretheir customers IMO. Also, when they send out your glasses for new lenses, they will not save the old lenses. So just hope that the new ones don't give you issues because you won't be able to revert back to the original ones. There were also quality issues with the 3rd party that cut the prescription lenses, resulting in multiple delays. Maybe it's time to choose another vendor. The doctors are great - no issues there.

Great service. I highly recommend Foothills Vision Center. The most thorough optometry appointment…read moreI have had in years!

This place is incredible. The ladies up front in check in where incredibly kind, they all took time…read moreto help me find glasses that looked good and I felt comfortable in. They were honest when they didn't like a set I picked which I LOVED. Dr. V was absolutely incredible. She explained a lot during the exam and was very thorough. I would absolutely recommend this and give them 100 stars if I could!

Best optometrist and optometry office in Denver…read more I saw Dr Lo for an updated prescription. She is warm, amazing, and knowledgeable about conditions that most MDs are not. I have a complex eye and medical history, and Dr Lo was incredibly thorough. Additionally, this is what I saw while waiting for my appointment. 1) Two elderly individuals - one a veteran - required hands-on assistance with insurance. 2) A third elderly individual on a limited budget received a prescription discount card for their pharmacy and the staffer walked through the prescription instructions slowly and clearly. 3) The eyeglass team was not trying to upsell glasses. No hard sales tactics (like I have experienced at previous offices) and they were conscientious of options if a patient was on a budget. Frames are clearly marked with prices. Patients are treated with dignity and respect. This was by far the best optometry experience of my life. Thank you.