The past couple of times I have visited this location have been nothing short of excellent! On this visit, Latricia provided excellent customer service while ensuring my order was prepared exactly how I requested. Thank you so very much for providing such excellent customer service, which seems to be lacking these days, especially in fast food establishments! Fantastic job, Latricia! read more

Staff is slow. Food tastes weird. Good luck getting food here in a timely manner. Bathroom was clean though smh

This place is a joke!!! Waited INSIDE 35 minutes for a hard taco combo!!!! SUCKED!!!! Finally get my tacos...all three shells busted into pieces!!!! What a joke!!! They should be ashamed but I bet they couldn't give a sh** less!!! read more

Best Taco Bell I have ever been to. Service was fast, food was excellent and employees were cordial and professional

You can get real Mexican for the same price, and half of our order was cold, even though we went in to eat.

Where do I begin.... My mom wanted a couple of burritos after her Dr's appointment last wed. So we stopped and got 2. Needless to say she got sick and was sick for 4 days and is now in the hospital. That is the last thing she has eaten since. The Dr said the infection was so bad it shut her kidneys down due to her kidney disease. He also stated that we take risks eating out @ such places because food handling isn't always sanitary. This Taco Bell is the absolute worst in my opinion! I would go elsewhere!!! read more

Taco Bell - a hospital room with a hospital bed - Fast Food Near Me - Covington, Georgia

After getting my order incorrect the manager Mary and general manager Ms. Kay could not read my receipt or understand that the taco should be chicken and not beef. In addition to not having the competency to understand the mistake, when asked for her name as a reference when I called corporate, Ms. Kay didn't even know what her last name was. I would not recommend this location because the management is incompetent, rude, and lacks the ability to support their customers. read more

I like the cheese roll ups (you need to try those) I like the Baja blast drink and the freeze (agian go try it) but the cheesy beef bean burrito 0/10 read more

We were traveling and stopped at 1:30 for a quick lunch. The staff was friendly and efficient. Food was good like we expected. Ate in the car. Yum! read more

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Their score is a 100. The lady in the drive thru was nice. Our food was accurate. No complaints.

This was the worst meal I have gotten from them so far. I got the box which had 3 items in it. The first being a chicken Crunchwrap. Once again the ingredients were in individual piles. Why can't they spread them out. The chicken was almost non-existent. The 2nd item was a potato taco. Just a single little row of potatoes. The 3rd item was by far the worst. They were the cinnamon twists. The oil was so rancid it made the twists bitter. I will never buy them again. Not sure if it's the location or the twists in general. This was the first and last time I will order those. read more

Today my husband and I both ordered for the first time the cravings box. What a disappointment! While we feel it is a good deal, my crunchwrap had maybe 3 pieces of chicken on it. Definitely not wort the .95 extra I paid for. Also, Taco Bell, can you PLEASE instruct your workers to spread the food over ALL the taco, gorditas, etc. I hate taking a bite and only getting one item in each bite. Taco Bell isn't the only one but it would go a long way if you could spread it out. How hard can that be? read more

Zero stars. Ordered through the mobile app and the inadequate worker at the drive through gave my order to someone else and refused to remake my order. Had to argue with management and multiple workers there who couldn't process how they messed up and needed to make it right. This store is run by idiots, don't bother going. Complete waste of time and it smells like death inside. read more

This is probably the worst store I have ever tried to do business with. The first time I placed a phone order, 2 major items were missing. Fortunately, I checked the order before we drove away from the store. Today, I placed the order, paid for it by credit card and received an e-mail that the order was ready. My husband took a picture of the order with his phone which included the order number and went to pick up the order. Even though he had a picture of the order and the order number, the store denied that it existed. My husband couldn't reach me on the phone and came home. When I called the store quite irate, I was informed that the order was sitting on the counter all the time. My husband had to drive back to the store for the order. Fortunately, there is another Taco Bell in our town which will be receiving our business from now on. We like the food, sadly. read more

My daughter just brought me a Mexican Pizza. That was the worst food I have ever had. VERY obviious that the tortillas were cooked in OLD grease!! It was NASTY!! read more

I absolutely enjoy the people everytime I go to this Taco Bell the guy working the window at night is the kindest gentleman! Thank you Taco Bell! read more

Showed up at 12:45.... Says they are open until 1:30. The lady at the drive through said they aren't taking anymore orders so I guess they are going to sit there for an hour and punch the clock. Typical Covington.... Lazy and taken advantage of franchises. We went to Waffle House instead of dealing with the rude lady at Taco Bell in the drive through. Sunday the 23rd of October just so you know who the manager is read more

Firstly, if you have small children in diapers, know that they do NOT have a diaper changing station at all. I don't understand why a fast food restaurant off the highway wouldn't have facilities for such needs but they don't. They also don't keep up on the bathroom very well. They were out of paper towels in the women's bathroom so I had to grab napkins out of the lobby. The food was about as expected however the tacos were a mess when we took them out. Whoever made them obviously had better things to do because half the contents were on the outside of the tortilla. I'm not from the area, just traveling through, but I don't recommend stopping here. read more

I'm so disappointed my children voted Taco Bell for dinner. 1st fail the app wouldn't allow me to finish checking out after entering 9 separate items. So we go inside, get home not 1 sauce in the bag or napkin. Icing on the cake was my Mexican pizza my dinner mind you was on the bottom of the 9 items and looked like this. read more

Taco Bell - Mexican Pizza - Fast Food Near Me - Covington, Georgia

Slow & took me forever to even get anyone to even speak to me & when they did they were extremely rude.. it Took 45mins to get 5 soft tacos no lettuce! Absolutely will not get food from here ever again! read more

I never would have thought of Taco Bell as a go-to place after Sunday service, but apparently in Covington this is it. Kirsten G. and I were taking a mini road trip to visit a friend and we stopped here after getting off on his exit. There aren't many other fast food options, so I guess it shouldn't be that surprising that at 1:30 PM on Sunday the drive-thru line was about 6 cars deep. This is a Taco Bell slash Pizza Hut, so maybe the crowds were there for after church pizza fun with the kids. In keeping with traditional Southern Hospitality, the guy who took our order was super nice and surprisingly easy to understand. He even took the time to get clarification on part of our order that included a guacamole request. Despite being busy it only took about 10 minutes to get our food. It was hot and the order was totally correct. Score! read more

Good location on to eat.. the manager Kobe was extremely great with her customer service read more

Taco Bell - Chicken Quesadilla Combo Double Cheesy Gordita Crunch Box - Fast Food Near Me - Covington, Georgia

This location never gets the order correct and to make it worse they are extremely SLOW. The COVID rules stated on the window were not being followed by staff. Restaurant is always dirty too. Avoid this particular Taco Bell. read more

God food, but don't go here if you're in a hurry. I've been here many times but I've never waited less than 15 minutes for my food. Sometimes drive thru has you pull over and wait. I've waited 35 minutes before. I went inside to get my money back and they suddenly got my order ready. Good food but management needs to work on timing. read more

Ordered food from door dash. The order came wrong with a hair in it and when I called they said what do you want me to do about it. I spoke to the two managers and DM. Keith Johnson, Talley Smith snd Tamela. Horrible customer service. Don't ever eat here!!! read more

Average, what you expect from a Taco Bell. Went through drive thru took a little while but not longer then 3-4 minutes. Would go again but with the expectations I have now. Not bad , not great since chic fila is closed I'll go here. read more

Not the best Taco Bell in the Covington/Conyers area. Generally when we get the food to go to bring home, something is missing or messed up. I'm glad there is a new Taco Bell on the east side closer to where we live. They are definitely a better location. read more