Long wait time short staffed. The guy in the picture waited one hour. I waited almost 30 minutes for one soft taco read more

Taco Bell - This guy waited one hour for his food and I waited almost 30 minutes for one soft taco. Short staff. Need better management - Fast Food Near Me - Danvers, Massachusetts

Better luck going to Salem for quicker and better service :/ They miss food every time Pay $50 for dinner and end up with it cold and half missing Not 100% positive how to make this place better. Been bad for years and only getting worse. read more

literally stole my credit card. another time was at the window waiting for my food and a woman hit my car and fled the scene, when i went to get the camera footage, the manager said the cameras didnt work. read more

After avoiding this place for almost a couple of years I decided to go back to see if things were improved. They were definitely improved. The staff is friendly and gets the orders done quickly and correctly. My only complaint is that even if you order sauce on the app or in store, they were never giving out sauce. I had to go into the lobby and grab it myself as the quickest option. Today I ordered and I got the sauce that was listed on the order. So they got it correctly once in a row so far. I'm hoping they fixed whatever problem they had and this is now the norm. I don't do fast food very often so it will take me a while to determine if the correct sauce added to my to go bag was a fluke or just what they do now. The interior looked clean. This Taco Bell set up like other's I had been in where you order off the kiosk or your mobile app. read more

They said 20 minutes because their system was down. We came back 20 minutes later and they denied us again. They locked the doors when we wanted to come in but then unlocked them for the uber drivers. read more

the Taco Bell got everything in the order incorrect except for one item including incorrectly sized items it was genuinely supri they could get SO much wrong. read more

They shouldn't have a contract with door dash. I had to go through 4 drivers. I've been waiting over 2 hours for a taco. Then they cancel the order and replace it because they "lost the ticket" just to wait another 45 minutes. STOP prioritizing drive thru when you have tickets to be picked up for over 2 hours- it's not fair!!!!! Or close down DoorDash if you can't handle it. Something has to change! read more

No meat in the gordito crunch with two shells it should have more meat what am i getting lettuce and shells read more

Taco Bell - Legit no meat - Fast Food Near Me - Danvers, Massachusetts

visisted 8/13/25. do not, under any circumstance, go here. this is literally the worst place on earth. you will wait 1 hour for a bunch of fu*cking r*etards to make your order. all of them are completely fuck*ing useless. they will get your order wrong. the drive thru backs out into the fu*cking street that's how slow they are. cars literally reversed out and went out the wrong way because they suck. the entire staff move in slow motion and ignore you. racist? ret*arded? both? food was cold after 1 hour, go figure. they give no sauces. if you think going inside is better, it's way worse. i'm surprised any one of them can function and take a sh*t. do yourself a favor, and go anywhere else. mcdonalds, wendy', a sewer. anywhere. read more

Love taco bell before work for their breakfast combo, but this location NEVER opens on time. 8 am on the door and website but the doors always locked and drive through = no answer at 8:15. Simple fix but management must not care... read more

Taco Bell - 15 mins and counting. Curious to see how long they wait. - Fast Food Near Me - Danvers, Massachusetts

My friends and I went here because this is apparently the worst Taco Bell in Massachusetts and I must say, I was pleasantly disappointed. (Yes I meant that). Upon seeing the 1.5 stars on Yelp, I was all "what the heck?" and rushed to the reviews. I read them to my friends and we decided to try it out and see if it was as awful as the reviews said. The answer is yes. First time we tried to go at a full 3 hours before closing and they were closed. Everything was dark. Not a soul to be seen. Second time we waited in the drive thru for.e.ver. The staff wasn't especially rude or anything but they obviously hate their jobs. We got eight items and they handed them through the window literally one at a time. And all of them had an issue to some degree. I got a bean burrito and it wasn't even rolled up. More like folded twice and before it was wrapped up in the paper. So yeah, points for being consistent I guess. read more

Ordered 3 diet Pepsi's with the order. Only got 3. And the 3 were REGULAR Pepsi. Which would normally be fine except they were going to someone who is a diabetic. They went into diabetic shock and had to go to the hospital. These people working may be brain dead. Hopefully Taco Bell replaces the entire staff because food service is not their strong point. read more

I am never one to leave reviews but this taco bell is the worst. Waited 40 minutes for our order, and they forgot our drinks. Once asked for them they gave us the wrong size. They need new staff. read more

You guys really need to open the lobby. The drive thru is ALWAYS ridiculously long. I drive for a big food delivery company. I waited over 30 mins in the drive thru. Last time I was there, I saw 3 cars get out of line and leave. You're losing buisness. You should follow mcdonalds and burger King and open the inside. read more

How do not do breakfast in the weekends?! I've also gone during the week, during breakfast hours and they were closed. They are also slow as hell. This is probably the worst Taco Bell I have ever been to. read more

Not just not great. Downright terrible. I ordered on the self serve kiosk and selected to pay cash at counter only to find absolutely NO ONE at the counter. It remained this way for a good 20 minutes, in which a crowd of people pooled around the front counter, to which no employee came to provide service. After what seemed like eternity, they finally accepted my payment. While waiting for my order which was as simple can be only consisting of 3 items, i saw numerous people order and receive their food before me. This also went on for another 20 minutes or so. Absolutely terrible service, music playing was terrible for the long wait, and i will DEFINITELY not be returning to taco bell in danvers. Please consider this before making a trip to taco bell danvers. read more

The service was very poor. The drive through line was long, so my father and I came inside to order. After a few minutes of patiently waiting at the counter for a worker to come take our order a lady comes to the counter and asks us to use the kiosk to order. My father and I ordered from the kiosk and had to wait about 10 minutes for our food to be given to us. So much for "fast food". The food was pretty good though. read more

Order was placed at 1:08 PM. Got up to the window at maybe 1:10. We ordered 4 tacos, 2 bowls, nacho fries, and 1 drink. Got the drink then was told to move up while they finish the order. We had just finished a 3 hour drive and had a cat in the car with us. By 1:25, I got out of the car and went inside to wait at the counter. Not too many people inside, maybe 3 orders worth. Waited at the counter for another 15 minutes until someone finally decided to ask what I was waiting for. Once they found the order in the system, they seem to have completely deleted our whole order from their big screen bc they had to print out the order again. The manager was on the line, and when handed our ticket, proceeded to roll her eyes and reluctantly asked her employees to start on the order. In all, we waited for 43 minutes for the order listed above, and not a single apology was given. I understand why this location has 1 1/2 stars. read more

Food is standard Taco Bell, but the service here is literally nonexistent. The first time I came here on a Saturday night I spent a good 5 minutes at the drive thru waiting to order until I just drove away. It was during regular drive thru operating hours and there was no indication that they were closed. For some reason I gave this location another chance tonight. This time I placed a mobile order and opted to go in to pick it up. I will say the restaurant interior, including the bathroom, exceeded my cleanliness expectations. However there was no one at the front register for 5 minutes or so after I came in. My order was supposedly going to be ready in 3-5 minutes. Eventually when another customer came in an employee appeared and asked if I was picking up a mobile order. She got my bag and said, "You just gotta to tell us." Well, who exactly am I supposed to tell when no one is there? And when the app says "we'll call your name" when your order is ready, as it has been the case at other locations? I didn't get a receipt either. Look, I don't go to Taco Bell, or any fast food place, expecting Michelin restaurant quality service. I do expect employees to actually be there though, and for a place to have some indication they're closed for whatever reason. I don't think that's asking much. read more

I am not going to this place ever again. Most times the person taking the order does not speak English well. I ordered online once and payed with a credit card of my fiance. They said they did not have the order under my name or my account. They finally found it under his name but no account. I have waited way too long in line while a person working at the window was loudly arguing and swearing at the customer ahead of me. Tonight I tried to order a Cravings Box combo online but it wouldn't stop loading while trying to log in. Troed to explain this to the woman on the speaker who wasn't listening to what happened and told me that they could not give me the Cravings Box special I ordered because they can not override the only one they have in the register. I left for the very last time! Horrid service!!! read more

Utter chaos; an unsupervised mess. This is no fast food restaurant as little to no food is produced. read more

I am not one to usually post but this was the worst experience I've ever had. Got to the drive through at 1:15 am with about 6 cars ahead of me. Waited in line for 35 minutes only to be told (at 1:52 am) that they weren't taking anymore orders and were closed (they close at 2am) and I was out of luck. When I explained that I'd been in line for 35 minutes, they shut off the mic and ignored me. If I could I'd give a 0* read more

Food is like any other Taco Bell but the staff here is rude. Went through the drive through, the woman through the speaker sounded annoyed because I asked for a second while I decided on what to get. Pretty sure I heard her say "okay bye". Then the guy at the window did not say a word to me and very aggressively handed me my food like I was a bother to him. I recognize the food industry is a tough place to be right now but there's a difference between maybe not being overly pleasant and happy and just being rude and annoyed. read more

I need y'all to know I Love, LOVE Taco Bell, however I strongly believe they should probably just close this location until they can operate properly. Multiple times I have waiting in the drive thru to be told they are either only doing delivery or are out of food or closing early, or to take my order and then turn off the lights and leave. Don't waste your time, don't go to this location. read more

I don't ever even bother leaving reviews but this kid that worked the drive thru annoyed me so much I had to. So as I'm paying for my food I ask " can I have hot sauce" he looked at me like I had 10 heads. Didn't say anything I'm like " alright then" he hands me my bag and walks away. It's okay I don't need a have a good day or anything.... but at least put my hot sauce in the bag all this to say he didn't feel like giving me My hot sauce) Meanwhile he's talking to his buddy telling him " I don't take my break I'd rather get this money" but it seems like he's constantly on a break. Not to mention that whenever I go to Taco Bell they ask you if you want sauce before they even give you your food? So not only did he just not listen he didn't even wanna bother asking me. read more

be mindful before you walk in that the workers will look you dead in your eye and ignore you. multiple employees looked at my boyfriend and I waiting and continued to serve everyone else besides us even though we had reminded them we were waiting at least twice. awful customer service we were waiting for 30+ minutes for some fries and a burrito read more

Last visit Food was good , I spent 20$ on food and the cashier refused to give me more then 5 sauces. WTF, they taking them out or her pay. IS that there policy or something read more

On the app they give you the option to pay for "grab and go" in the store . Unfortunately when you get there, they lock all the doors and force you to sit in their drive through for 45 minutes while your foods gets cold. It is either that or leave and not get the food you pay for. If you are going to lock the doors you should not allow customers to use the app. If I am going to have to wait in the drive through I would rather just order it when it is my turn so the food is not cold. The absolute worst customer service around. read more

The tacos were soggy. The paper was ripped and stick to the taco. The drivers were awesome! It's not their fault. The paper ripped in adhered to the taco. Like really? Waited an hour for this? Food was late. Called grub hub and they told me to call Taco Bell. I called taco bell and got a robotic answering machine that told me the mailbox was full. NEVER AGAIN. Making El Paso next time. #BlackLivesMatter read more

Taco Bell - The taco is soggy and poorly made. - Fast Food Near Me - Danvers, Massachusetts

My experience with this Taco Bell is the line is always long because orders are frequently screwed up. Many of the employees speak little to no English and trying to get an order corrected is impossible. Today I waited in line for a good 20 min. I ordered a simple meal, nothing complicated. Get up to the window and of course I was handed the wrong meal. I was at the window for another 10 min trying to get the meal that I ordered. Needless to say I still left there without the correct meal only because I was so tired of repeating my order over and over. It would really help if someone spoke fluent English there. read more

they are now open until 2am. the food is of terrible quality and the staff are not very pleasant. overall wouldn't recommend.

I'll keep this short: Slooooooooow. Going here is like hooking up with a bad ex. You know it's not going to be the best experience, but you just need something familiar. Unfortunately as you already expected, after 20 minutes you get what you wanted- but without any satisfaction about how you got it. And keep telling yourself: "never again, never again". But you know. You know you will be back. read more

Place sucks don't go like starving is a better idea over going here, so yea basically even if it's your last resort and you do go they prob won't even take your order read more

Gave me the wrong food for a mobile order. I got a few things but they gave me a bean burrito instead. I just want my money back. The staff seemed very tired and agitated they should get more breaks. read more

Drive through takes about 5 minutes minimum each car and the workers suck. U could finish reading a whole ass harry potter book quicker then u get ur food. read more

Awful doesn't cut it. Waited 40 minutes to get to the window. They took the wrong order since they can't speak very good English apparently they can't take a simple order. At the window I corrected them and asked for a refund on the extras I didn't order. They wouldn't help me. They wouldn't provide any managers name. They finally said they would refund me but they took the whole order back and refused service. I sat at the window for 20 minutes asking for a manager. Supposedly the very helpful woman who can't get an order correct is "the manager" but no one would provide a name. After an hour we have no food and probably one of the worst customer service experiences in our lives. read more

I read the other reviews here and I'm dumbfounded. I agree with the long waits but I don't agree with the quality of food. Besides always getting the order wrong, the food we receive doesn't even come close to what Taco Bell tastes or looks like. Actually, so many ingredients are missing and what is there is subpar-not to mention it's a sloppy barren tasteless mess whenever we open our food. I love love Taco Bell and this is the closest around-but this is not Taco Bell food. Edit to add: Looking at the not recommended reviews confirms I'm not just unlucky on my visits here. read more

Never have their lights on at night, ever. Their registers go down or something in the kitchen "goes down" often and you're either left waiting in the drive thru line until you give up and leave, or you try calling and they never answer. Ive gotten the supreme Doritos los tacos instead of the regular type which I ordered, it was two meals worth which is 6 tacos, and I mistakenly did not check and realize the mistake until I was home and my son was disappointed because he does not like all the stuff the supreme has. It was also around $15.00 as well that was wasted. Too bad, my son love Taco Bell. I wish they were reliable. read more

Worst managed restaurant on the planet Always an unreasonable wait at the drive thru. 5-10 minutes per car! Fire the manager! Get someone with a clue. read more

Always backed up, slow, outside lights never on at night . I don't get it, dining room never open, outside lifts never on but the drive thru I'd wrapped around the building , takes 30 minutes to wait in drive thru, so slow. Corporate needs to address this read more