Let me just say that it took way to long to order and the girl at the drive through window had a bad tone while giving me my food, + when she was taking my order. I got a chicken quesadilla and nacho fries, fries turned out horrible. Not crispy at all and is soggy. Not sure if they even dumped it in a fryer. Giving this a 2 star experience. read more

Taco Bell - Soggy uncooked fries - Fast Food Near Me - Eureka, Missouri

This place never got anything wrong, and I've been missing items two times in a row. Plus they take a long time. Go somewhere else.

I have been a paying customer at this taco bell for a long time. But this last time, there was a restaurant employee who was very rude since the beginning and wouldn't let me in the building. She said the dining room was closed when it was supposed to be open, but as soon as I left; she unlocked the door allowing people to come in. When I came into the building, she yelled at me. I initially tried to still be polite, but after multiple unreasonably rude behaviors, I yelled back. The employee called the police to force me out of the building for trespassing. The police were just doing their job but it is unfortunate that racist people can use them in this manner. read more

Let me start this by saying I've worked in fast food before, but there is no excuse for the laziness we experienced. We were here during a slow period when they had plenty of time to clean and tend to customers, but they did not. We got multiple box combos, but only one had a box, and it was mismatched with all the other food randomly put on the tray and wasn't organized in the slightest. Another couple came in while we were eating and said they had an online order and were turned away saying they didnt have it in the system so they left and immediately went through the drive thru and returned about 2min. later with their online order in hand. Instead of checking and actually putting effort to look for their order that was already made they told the couple and their toddler they didnt have their food causing the little girl to cry, and they did nothing to fix the issue. The building was dirty, and it was obvious the workers had not been cleaning the lobby because we had to search for a table with clean chairs and even still had to wipe food off of one of them. As someone who has worked in fast food, they are the type that support the stereotype that fast food workers are lazy and disrespectful. Btw I downloaded Yelp just to write a review on this Taco Bell because it was so bad. Also, I just ate my cinnamon twists, and they taste stale like cardboard. read more

Taco Bell - Broken order screen - Fast Food Near Me - Eureka, Missouri

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Go to any other restaurant or fast food spot in Eureka. Employees were rude and food was put together AWFUL. Dining room closed due to being short handed- which I understand - but when 2 of the 3 employees are outside the front entrance smoking chatting w a friend - and I'm the ONLY customer there- it doesn't look really good. New management or some sort of management showing up and being involved would make a big difference. There is a Taco Bell at the 141 exit and also one in Pacific. read more

If I am not welcome in your dining room post-pandemic, my dollars are going in your competitors cash register. It's really very simple.

Go to ellisville instead, much better location. Last handful of times I've tried to get anything here the employees always have some sort of bs excuse as to why they can't simply do their job. As someone that used to work at this very location, this is one of the better fast food jobs one could have, so some of these excuses were straight up blatant lies. They also seem to close whenever they want so that's pretty neat. One of the times my order was submitted on the app while they decided to close an hour early and when I pulled up they accused me of submitting to the wrong location, then they were condescending pricks when I double checked in front of them read more

One of the workers was very rude before i even said anything at the order box, and she yelled at me without giving me an explanation to why our mobile order wasn't received. read more

Such an amazingly clean Taco Bell! Very friendly staff. Would quite recommend if you're in the area. Have gone many times and never been disappointed. I'm not sure why it's rated so poorly in other reviews read more

Taco Bell - So clean! - Fast Food Near Me - Eureka, Missouri

Older manager kicked me out for absolutely no reason and refused to talk to me, called the cops on me as well. I wasn't served my food at all as they didn't even let me order before screaming at me to leave. Workers were rude. Last time i'll ever go to a taco bell. Old manager, great job losing customers and you've lost a lot of the highschool crowd because of this. read more

THE HOURS AT THIS LOCATION ARE 7AM TO 8PM DAILY. (8pm, on a FRIDAY, at TacoBell? What?) BUT THEIR WEBSITE LISTS IT OPEN UNTIL 1AM (false) AND WILL TAKE YOUR MONEY WHEN YOU ORDER ONLINE. So, you arrive in the middle of the night to a pitch dark parking lot/ drive thru. No food. No employees. This is an ongoing issue. They are constantly understaffed WHEN they're open (see:slow) and owners hide behind/blame management and hourly employees when it isn't their fault. (They actual people IN the store are fine. Never had a problem with them.) TacoBell has no interest in holding the owners to their franchise agreement. (Hours of operation, staffing levels, food safety, and so on.) So be careful. Today its just bad business practices leading to long wait times and a website stealing your money when you order online after 8pm. How long until someone gets a fatal case of food poisoning because not enough people are present to maintain food safety? Read the other bad reviews. Notice the similarities? read more

Taco Bell - Fast Food Near Me - Eureka, Missouri

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Workers were rude... a girl slammed my drink down on the counter when she gave it to me. We waited 20 minutes for our order to be taken but they saw us standing there. When some finally came over she asked do you need something in a very rude tone. The food tasted fine thought read more

I stood there for close to 13 minutes before my way to work, which is a half hour early. They didn't even acknowledge me not once but saw me and walked away. Terrible service and I'm very dissapointed in their ignorance. Understaffed and bad work ethic. I will find somewhere else to eat next time before It gets wasted by ignorance. read more

Closed at 8pm on a Saturday night this time. Last time the computer system was down. The time before that we waited 45 minutes and received no apologies from the apathetic employee at the window. Not a lot of luck from this location. read more

No complaints, but the restaurant has recently been renovated and is brand spanking new. The location is NO longer closed. Food was up quickly, was hot and was delicious. The gentleman who took my order was also very jovial and friendly. No complaints, I will not hesitate to stop by again while roadtripping. read more

Typical Taco Bell restaurant was queen staff was courteous food was fast nothing special but filled the void

This Taco Bell is so strange. We've gone twice, once before going to Six Flags, and once after. The first time, they were out of lettuce, sour cream, cheese, and some other stuff I can't remember. I think they could only make like 3 things. The second time, they told us it would take 20 minutes to make our four tacos. There were three people ahead of us in the drive-thru, and the parking lot only had like 4 cars in it. I'm really not sure why it would ever take 20 minutes... I could feed that many people IN MY HOME faster than that... BUT - and here's where they get the three stars - they are SO NICE there! They warned us when we would have a long wait (I've not always had that experience at other restaurants), and they helped us figure out what we *could* order when they were out of almost all the food. They're kind and funny, so it's hard to be mad at them, even when you're hangry. read more

I went to this restaurant after Six Flags and I took my sister, her friend, and my friend. Our experience was terrible. I try not to be so picky but this was obviously a big enough deal to write a bad review. First of all, the employee messed up the order twice and was very rude in the process. I was charged for something I did not buy. It was very complicated and she was not helping while my bran was scattered as I tried to figure out what the order should be. And lastly, we finally got our food and my steak quesadilla was terrible. I've never had one as bad as that. The steak was pink and shredded and the taste is indescribable. I didn't eat it and I didn't report it because I was simply DONE with that restaurant. I immediately left and told my sister and friends that we were never coming back after this experience. read more

The hours say that this location is open until 1 am. I showed up at 9:45 pm, and they were already closed. I saw several employees sitting outside in their cars, but they would not help us. I can't even comment on the quality of food, because I never got any. read more

While a clean and bright new restaurant, they don't seem to get the work flow down. I ordered 2 chalupa's and a hard shell taco this evening, it took nearly 20 minutes to fulfill my very simple order. There was not a rush, just 2 young families and myself in line at the time. I have eaten here before with nearly similar results. With wait times this long a diner would be better off eating at a full service Mexican restaurant...there are several here in Eureka. read more

Took longer then for me just to go into the store and cook the tacos myself ....nobody is here and taking forever to get our food!!!

This is one of the worst places to eat in eureka but tonight baked the cake we went though drive threw and the order taker was short of words and sounded as if she was sick (later sneezed on her sleeve)then we get to window she gives us drinks we pay the long wait wasn't a issue but when the next lady handed our bags of food out the window she said not one word and closed the door very rudely I hate to leave such a awful review first time leaving a negative review anyplace but tonight deserved it. read more

Rude workers the website and everything else says they're open till 1 however the last 2 times I've gone there I've sat and waited till no avail I called tonight to see when they're open till and Donald rudely told me they're only open till 10 truly saddening to see costumer service be so terrible read more

Steak soft taco came with an obnoxious amount of cheese, but no tomatoes and no avocado lime sauce. Disgusting. Crunchy taco supreme came with no cheese. It's almost like they just want to piss people off. Not my first experience where the food has been made so terribly, and it just can't be that hard to put the right stuff on the right tacos. read more

It's a Taco Bell. We've never had any huge issues with this location. The drive-thru is perfectly average. The food is generally hot and according to the menu. I've never known anyone to get sick from this place. The only issues I've had were regarding being out of sauces, and that's not a recent issue. If you like Taco Bell, this one is as good as any. Try a cheesy gordita crunch if you've never done so -- delish! read more

WAS kicked out right after walking in, they yelled "we are closed and swore the locked the doors" I was ready to order when the dude rudely told me to get out. Will never be going back to this location. The first visit was bad enough for waitinf for 30 minutes for my food and the second time I was kicked out before ordering read more

Why do I have to pay for extra stuff I don't get? I ordered a crunch wrap with extra beef, it was smaller than a normal one so I took it back up. They remade it but it was stuffed with lettuce and barely any meat. I'm a customer who eats Taco Bell at least 4 times a week but all the Taco Bell's near me are shit. I live in pacific mo and that Taco Bell I won't go to anymore and I'm about finished with Eureka Taco Bell also read more

A one star is way too generous. Hard to rate a business when they don't open on time. On the doors it stated they were open 12-10. Yet at 1pm no one was there. This is the second time that this has occurred. Time for Taco Bell to do something about this. read more

Food as OK the big problem is the man working the drive thru looks like he has not had a shower or shaved in weeks( gross)

Came home to find a clump of hair in my food. Liz the manager refused to give me a refund on my order. This place is completely unsanitary and I wouldn't be surprised to find worse things in this food. It's obvious they have zero customer service nor do they care and that is why I am posting this review to urge people to avoid this nasty restaurant. read more

One star is generous. I don't normally bother reviewing chains or fast food, but this location is laughable being included in a "fast" food category--I have been in the drive thru for longer than 30 minutes, more than once! Forget ordering anything slightly altered, they frequently make standard orders incorrectly. And the latest straw, ordering a taco pack as one of three cars in the whole parking lot and the only car in the drive-thru and being told it would take TWENTY MINUTES to make my order. That's two minutes per taco, folks. But kids were whining, so I pulled ahead to the window to pay, only to be asked by the employee, "So, do you really want us to make those?" Umm, yeah. read more