I love Taco Bell and go all the time but this time was not a great one. I ordered a triple chalupa and a beefy 5 layer burrito. Both items looked good until you picked them up and they both fell apart and the filling ended up all in the wrapper. It was late and the dinner room was closed and I wasn't about to go through the drive through again to complain. Gotta do better Taco Bell. read more

30 min in a drive thru for them to mess up my order. Sweet. Will never return ............so rude too literally your mic doesn't work you have no drinks....I ask for no tomato literally took me screaming 4 times. You claim all you hear is cars yet literally none were driving by it's 1030 it's pretty quiet. Terrible location. read more

A picture is worth a thousand words. Enough said. Well, I thought I said enough, but apparently not for Yelp. They required more verbiage so I will say that this tostada was pathetic!! Great if you are on a diet! Did they start giving employees profit sharing checks so they are cutting corners (or should I say leaving them bare) for more profit?? read more

Taco Bell - Where are the toppings??? This is ridiculous!!! - Fast Food Near Me - Glendale, Arizona

RUDE staff. Forgot two items in the drive through, had to go back in for both cashiers to give me attitude acting as if I was the one who made the mistake. I was even asked if I ate it from the time I went through the drive through and walked back in. Ridiculous. read more

I don't know if the kid who worked the drive thru today is new, but he is just about as dumb as a fuckin doorknob. Mumbled into the speaker, "does everything look right on the screen?" No I can't see anything. "Oh" then doesn't get half my order. I repeated myself 3 times and still didn't get my complete order. It's not that hard to give me my 4 fuckin items read more

We placed a decent-sized order, and the girl confirmed it. The entire process, from placing the order to paying for it, went smoothly. However, upon arriving home, we discovered that a part of our order was missing. This was problematic because one of our family members did not receive their food. I immediately called the store to inquire about the missing item, and a girl answered the phone. She recognized us and I explained the situation to her. She informed me that we would have to drive back to the store, which was 20 minutes away, to have the missing food replaced. I explained that this was inconvenient for us and requested a refund instead. The girl informed me that we would still have to come to the store for a refund. I asked to speak with a manager, but was placed on hold for 8 minutes. No one ever picked up, so I hung up and attempted to call back. However, the line was busy. I tried again 10 minutes later, but the line was still busy. While I understood that mistakes happen, this experience was quite frustrating. We have decided not to return to the store anymore, and we plan to share our experience with as many people as possible. read more

They gave me the most burnt crispiest breadsticks on earth. Like what?! I don't understand how someone could see these under the heat thingy and think they were okay for human consumption. I picked up a breadstick thinking that maybe they won't be as bad as they look, but it basically just turned into dust. I really wanted to return them and at least get my money back but I live all the way on surprise. I wish I could give them less than one star. I'm so annoyed I don't think anyone understands. I CREATED A YELP ACCOUNT TO GIVE THIS PLACE A TERRIBLE REVIEW FOR THIS. You guys suck. read more

Taco Bell - Fast Food Near Me - Glendale, Arizona

The food was fast and tasted great. I got extra red sauce on my burritos and it was wonderful. It was clean and the staff was nice. The burritos were a little small. That is why the 4 stars. read more

I had ordered some tacos after work and I was baffled on how much meat they put in them! It's ridiculous .... read more

Taco Bell - Wow, my taco this afternoon! Ridiculous! - Fast Food Near Me - Glendale, Arizona

Hit or miss. Sometimes you get competent workers that make sure your food order is made correctly, other times they just don't care. The workers are friendly, but whoever makes the food in the kitchen keeps messing up each and every time. I usually have to double check my food before I leave. Sometimes the rice and chicken in the power bowl are hardened like it sat out uncovered in the air for too long. read more

they threw my nachos & cinnamon twists in the bag so everything was spilled out on the bottom of the bag after waiting 20 minutes for my food after placing a online order read more

Rude employees. Completely wrong order. Took 6 phone calls in a row for them to answer. Not a single apology. Don't bother with this location. read more

Why am I reviewing Taco Bell? I like this particular Taco Bell because it also is a combined Pizza Hut. I like to get pizza on the go when I am in a hurry, so this is pretty convenient for me. What I do not like is that they ALWAYS mess up my order here. I can't even count how many times I've had to walk back into the store and ask for them to fix it. One time, they asked me to pull in front of the store to wait for my pizza because it was still baking for about five more minutes. If I wanted to wait for my pizza I wouldn't have come to a FAST food joint. If you don't have it ready, tell met that so I don't have to wait and be late getting back to work. Anyway, I ended up waiting about 10-15 minutes before I walked into the store just to find out that they completely forgot about me. I had already paid and everything! I do love that they have Mountain Dew Baja Blast at this location. read more

Excellent service. The cashier Michelle was very sweet and her customer service was wonderful for a fast food restaurant. Food was good and was very clean. I'm actually impressed read more

Horrible food, got the Pizza Hut Pepperoni and you can tell it's been siting in the oven all day! I just took 4$ and threw it away oh well I won't be back read more

I just came in and every-time I order my Crunchwrap i say no tomato or lettuce and they always put it on it :( I'm very upset

Usually love this Taco Bell. We go here for the exceptional service. I've written plenty of great reviews to the "tellthebell" website for this store. Tonight was pretty bad. Fred J(a young man from what I could tell) was our cashier and things started out great while ordering our food tonight(September 28th at roughly 12pm). Until we asked that 3 of our items had beans put on them instead of beef. He grew short and borderline whined at us. Asking questions like "wait, beans INSTEAD of beef?" Like he'd never heard anyone ask something like that before. When we got our food, the chalupa we ordered was barely wrapped and all of the toppings spilled out into the bottom of the bag. And all of our sauce packets were stuck together in a disgusting sticky substance. read more

Again bad customer service with this Taco Bell. Came in this morning and my coworker called me in the middle of me waiting in line and asked for a simple bean burrito. I drove up to the window and before I could even ask how much it would be to add a bean burrito the Young girl, Who is Hispanic looked about maybe 17, cut me off rudely and in a not very nice tone said "you can add at the window "and before I could even ask why she took another order and ignored my question. And when I finally got her to answer my question which is why they can't, she said "oh because nobody listens and we can't ". I've always been able to add at the window and i've worked for Taco Bell for two years and that's never been a rule. for crying out loud it's a simple bean burrito for my pregnant coworker but obviously the customer service at the store absolutely sucks. She was most definitely just too lazy to put the order in. read more

Say what you want about taco bell. The bottom line is you can get enough food to fill you up or at the very least, hold you over for around 4 dollars. And that including the drink. No one expects it to be gourmet Mexican but the beauty in taco bell is not that there are respected chefs behind the counters the beauty is that you can get simple (and honestly not bad) meals for under 5 dollars which is a rarity in the drive threw's nowadays. This particular location is pretty rad because all of the workers here have been here for as long as i can remember (at least a half decade) and they will still make stuff that taco bell has taken off the menu if you ask them. And one particular time i was late to work trapped in the lunch hour drive through just to come to find out when i got up to the counter finally i totally forgot my wallet when i left my house and she straight up just gave me the food i ordered, drink and all, and said pay us next time. Don't hate on taco bell folks. They may not be your stomach's or your heart's best friend, but they sure are your wallet's. read more

The hash brown was hammered, but it's okay because everything else was perfect. An Employee named Justin made my son Owen and me feel like we were home. So welcoming and nice. He by far made the 5 star experience. And it wasn't just us, while he was cleaning tables if someone walked to the front door he would stop what he was doing and open it and great them. You don't see this type of hospitality in the fast food chains. Justin is truly a awesome lad. read more

I decided to order at the ordering station because I noticed the employees were very busy with takeout orders. When I went to run my card it said to go to the counter because the system encountered a problem. I stood at the counter for 5 minutes and I was completely ignored. So then I decided to go in the drive-through since that was the only thing the employees were paying attention to. When I got to the drive-through, I put my order in and the employee didn't say anything after I told her what I wanted. That was strange. Usually they repeat your order and ask you if you want anything else. Because I was given no service at all, I decided to reverse out of the drive-through and just go home. I haven't had Taco Bell in forever because I was on a clean eating diet for 8 months, so today I was going to have a cheat meal at Taco Bell and they ruined the whole thing. That was a bummer. Those employees suck. read more

Missing food- hard tacos with absolutely no filling- drink with just carbonation no flavor. Just overall bad service.

I pass 3 Taco Bell's to come to this location. Their crunch wraps are loaded and always fresh.

Exactly what you'd expect from Taco Bell... fairly tasty and enough food to fill you up for a pretty low price. Frankly, I like their chalupas and corn tacos. Wife had chicken burrito which she thought was ok. Not a great Mexican food place, but not bad if you know what you're getting into. One problem is that I bought a combo but they forgot to deliver the drink. Eh... nothing unexpected. read more

We asked for cheesy potatoes 39 times(not literally) and just got completely ignored. What's up with that? Js

If I could give zero stars I would - just tried to go through the drive through at this location and the sign was dark. The worker asked if she could help us and my fiancé asked for a minute since he couldn't see the sign. The worker replied "have you been here before?" We said yes. She said "well I think you can handle it then." Needless to say we pulled out of the drive through without spending a dime at this establishment. read more

Worst Taco Bell I've ever been to. My house is by this location so I tend to have to go to it more often than others and there's ALWAYS food missing, and I'm not even exaggerating it's a literal shock when my order is completely correct. Half of the menu they don't even have displayed and when you ask the workers a question they never know the answer and they're RUDE! I understand this a fast food facility but when i say their food is never fresh i mean you can tell id been sitting AT LEAST a few hours, tacos ALWAYS soggy, and they ran out of tortillas an entire day. YOU COULDNT ORDER MORE HAN HALF OF THEIR MENU! read more

How the hell do you run out of beans at a "Mexican" food place? They always have something out or missing here it's a joke don't bother coming here go anywhere else. read more

Very happy with service today, tried the new fried egg taco, and its delicious! Egg lovers rejoice, taco hit a home run with this item! Also dont forget about an A.M Crunchwrap, they are wicked addicting. read more

Taco Bell - Fast Food Near Me - Glendale, Arizona

It's a standard taco bell. But, I have to say that the employees here are super friendly. They put up with a lot of noise and multiple orders from us - all with a smile. Our orders were done correctly. The food was standard taco bell fare - nothing to write home about, but it will do. I think this is as good as it gets for a taco bell. read more

This Taco Bell is super close to my house and job so I usually come here. Never again. I waited 15 minutes in the drive thru after ordering from the mobile app. I had to ask if I should pull forward after I let them know that I ordered thru the app, the employee never said anything more than ok. When I finally got my food and got home I found that part of my order, that I paid for, was missing. Tried calling the store several times, no one ever answered. Guess I'm out that money for items I never received. Avoid this location of possible. I'll be going to the one on Union Hills and 91st from now on. read more

This Taco Bell is one of the worst I have ever come across. Don't get me wrong, the food tastes the same as any taco bell, but they have HORRIBLE service. For the second time I have waited over 20 minutes stuck in a drive-thru for food. When I went in to check on my food (they never brought it out) I saw employees sitting on the counter! After all that wait they have people not even working. Lucky Taco Bell's are a dime a dozen and I can just drive to another one. read more

I usually don't write reviews on yelp, but this place got me so furious today. Bought some breadsticks today to-go, went home and found out they looked like they been sitting out all day, all dried out and flat. So I drove back to have them exchange it, the manager on duty (Thursday 6:40pm, July 16, 2015) told me all the breadsticks look all flat like that. I told the manager if they all look like that than I want my refund. She didn't put an effort to handle the situation. Very poor customer service. And if all the breadsticks look like that I think corporate needs to re evaluate on the presentation of their Pizza Hut food. This Pizza Hut/taco bell locations gets a fat L read more

Needed to update because they don't have pizza hut combined with it anymore it's just Taco Bell! But food was good and they remodeled everything so everything looked nice. read more

I have to stress that I used to eat here often , but I travel back and forth from Tempe and Glendale so I just eat along my route. I went here last sunday , and got very bad service. I ordered the meal deal number 4 , the 5 layer burrito with doritos and a medium soda. The 5 layer barely had any meat , any beans , or anything for that matter. To cut costs I'm guessing, they put a smaller tortilla inside a larger one to make the thing seem fuller than it was. I went up and got my money back. I am surprised at this because I usually have excellent service here. But then again the management and employees have changed , my favorite people aren't there anymore. Used to be a good one. read more

First off I went to the wrong place for my daughters dinner...she wanted another fast food's place tacos...but she let me slide. She ordered her tacos and was satisfied, although she said she would have preferred the other place especially since they didn't have the tacos she was looking for. I ordered the burrito supreme and the crunch wrap supreme...the burrito was OK but the crunch wrap tasted....off. I don't know just what it was but I only ate less than half and tossed it...I was sick to my stomach within a half hour....not fun. I am not an avid taco bell patron as a matter of fact I go quite seldom, pretty much when my wife and/or daughter wish to go but it is a very good bet I will not be accompanying them anymore. read more

I have never seen a sloppier taco made, Just got my 3 tacos, ready to eat lunch...looks like they used half a teaspoon of meat and threw in some lettuce for fun! And I paid for it too - never going to that place again read more

I'm so disappointed on the lack of customer service here. The lady (who I believe is the manager) was beyond rude and disrespectful. My friend went up to order and waited for her to come and take it and she said, I quote "what do you want now" in a very sarcastic and rude attitude. I needed a drink so I went up there and she said to me, I quote "is there something else you want now?". As I walk away, the lady behind me started to order and the so on so "manager" legit yells "DO WE HAVE THE NACHO CHEESE". When I say she yelled it I mean it echoed throughout the restaurant. I used to come to this Taco Bell a lot but after tonight, no more! read more

I wish I could give 0 stars. Went there again today, and the same damn thing happened. My food tasting like chemical cleaner. This time I contacted corporate. This location should be shut down. read more

I went to the drive thru, ordered 3 tacos supreme, went to grab one from the bag n stuck my hand in the sour cream, because the were not wrapped only laying in the wrapping. YUCK read more